Bell Chevrolet Cadillac - Service Center

Went in for a service call, never was told about a diagnostic fee. They said my vehicle was out of warranty my warranty is 60,000 miles powertrain. My vehicle has 53,000 miles. They will not do nothin diagnostic fee. They said my vehicle was out of warranty my warranty is 60,000 miles powertrain. My vehicle has 53,000 miles. They will not do nothing to correct. The issue spoke to the service manager about how we were treated by her employees Austin and she said I trust them after telling me he did not explain what he was supposed to just had me sign. Spoke with Hank. He told me they have to go off what their wand says and he will use all this as a learning curve. I asked how my vehicle would show a 20,000 mile difference with nothing’s been done to the vehicle again we have to go off with the one says I would watch that service department and use a different service department. They state they have no cameras in their service department. I would never take another vehicle or purchase a vehicle from this company, customer service and professionalism very poor. More

Zach is honest and straight-forward. During my brief visit, he greeted me at the front door, met me with transparency, and was super helpful. He never bothered me about anything I did no During my brief visit, he greeted me at the front door, met me with transparency, and was super helpful. He never bothered me about anything I did not ask about. My time with him was completely about what I already planned to see and do. I would definitely work with him again, and I would recommend him to anyone. More

Greg Bell of Adrian is by far the best around. Excellent customer service and fantastic people to deal with. Tim Bovee made purchasing my vehicle an enjoyable experience. He goes above and beyond Excellent customer service and fantastic people to deal with. Tim Bovee made purchasing my vehicle an enjoyable experience. He goes above and beyond to help find what you need. Service Department is very helpful and gets the job done right. Scott in the service department is wonderful and very helpful. Highly recommend this dealership!! More

We purchased our 2019 Equinox four years ago from here, as new customers. We have had all our vehicle service needs met and exceeded during the first 33,000 miles of its use. I offer our highest praise f as new customers. We have had all our vehicle service needs met and exceeded during the first 33,000 miles of its use. I offer our highest praise for their team! More

Everyone is always recognizing me when I come in for service. My dealer who sold me the vehicle says hello every time she sees me and checks to see if the car is meeting my needs. Also her and the servi service. My dealer who sold me the vehicle says hello every time she sees me and checks to see if the car is meeting my needs. Also her and the service staff are very attentive to make sure there is nothing more I expect. More

The best of the best. Great people and outstanding customer service! Love the service department. Great people and outstanding customer service! Love the service department. More

Made an appointment for a oil change. Service was done in a timely manner with very curteous employees! Service was done in a timely manner with very curteous employees! More

Excellent service and staff. We have used Bell for several years and would not purchase a car anywhere else. We have used Bell for several years and would not purchase a car anywhere else. More