Back

Bell Chevrolet Cadillac - Service Center

Adrian, MI

4.2
50 Reviews

50 Reviews of Bell Chevrolet Cadillac - Service Center

Sort by
June 10, 2024

The very worst experience on my last two service visits. Couldn’t get a reply from the owner. Belligerent service writers. This was the very last service visit - ever! More

by a.david.bladowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan and Scott
Jun 10, 2024 -

Bell Chevrolet Cadillac responded

David, we apologize about your dissatisfaction with your visit. Thank you for your feedback as we will work to improve

April 15, 2024

Zach is honest and straight-forward. During my brief visit, he greeted me at the front door, met me with transparency, and was super helpful. He never bothered me about anything I did no More

by Amwhite36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

Greg Bell of Adrian is by far the best around. Excellent customer service and fantastic people to deal with. Tim Bovee made purchasing my vehicle an enjoyable experience. He goes above and beyond More

by Monica P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bovee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott ( Service Desk )
June 18, 2023

We purchased our 2019 Equinox four years ago from here, as new customers. We have had all our vehicle service needs met and exceeded during the first 33,000 miles of its use. I offer our highest praise f More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees.
May 01, 2023

Everyone is always recognizing me when I come in for service. My dealer who sold me the vehicle says hello every time she sees me and checks to see if the car is meeting my needs. Also her and the servi More

by jconnors717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott , Carissa Miller
January 26, 2023

The best of the best. Great people and outstanding customer service! Love the service department. More

by carolynhalliwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark and all the crew in the service Depart
September 20, 2022

The female service advisor was not friendly when I brought my car in to be checked out. She was very unprofessional . I will not work with her if I decide to bring my car back there For service in the More

by Lecta4773
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Christa
Sep 20, 2022 -

Bell Chevrolet Cadillac responded

Sorry for the dissatisfaction with your recent service business. We strive to be professional and friendly with all of our guests. Please contact the dealership with any other concerns. Thank you for your valuable feedback

July 27, 2022

Made an appointment for a oil change. Service was done in a timely manner with very curteous employees! More

by genoschulz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

Excellent service and staff. We have used Bell for several years and would not purchase a car anywhere else. More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
January 28, 2022

When ever I take either one of my cars in they are always so helpful! More

by amyjjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark manager of service
1
...