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Bell Audi - Service Center

Edison, NJ

4.9
349 Reviews

349 Reviews of Bell Audi - Service Center

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January 05, 2023

Love the way services being done here and explained to customers verbally as well as through video recordings!! More

by Hemant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jan 05, 2023 -

Bell Audi responded

Thank you so much for this flattering review of Bell Audi! We can't wait to assist you again int he future!

December 31, 2022

Excellent customer service and workmanship again. Frank was great in being flexible and communicative throughout the day. More

by PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Jan 03, 2023 -

Bell Audi responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Frank. Drive safely, and we hope to see you back again at Bell Audi!

December 29, 2022

Bell Audi is a great dealership that provides exceptional service. The staff is always friendly and accommodating. More

by Cassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Bell Audi responded

It was our privilege to serve you, thanks so much! -- Bell Audi Team

November 22, 2022

Everyone that I dealt with was very helpful and courteous. I will definitely go back to Bell Audi again More

by Dolittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Nov 23, 2022 -

Bell Audi responded

Thank you for this great review of Bell Audi! The team appreciates your kind words. We look forward to working with you again!

November 16, 2022

The service consultant was great. He was helpful and honest with the repairs that was needed. More

by ChrisK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Bell Audi responded

Chris, thank you for the review! We appreciate your support and hope to see you back again at Bell Audi. Safe travels!

November 10, 2022

The service at Bell Audi is very impressive. The service manager Nik Esposito in particular is quite knowledgeable and is always able to address my concerns. Bell Audi is very fortunate to have More

by chiseto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Nov 11, 2022 -

Bell Audi responded

Thank you for this kind review! We are proud of our team here at Bell Audi, so it is great to hear that you had such a good experience with Nik! We look forward to working with you again down the road.

November 10, 2022

Efficient, professional, clean, helpful Craig is the best to work with in service. You won’t find anyone better! More

by Ebevere94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Bell Audi responded

Thank you for this great review. We strive to provide efficient and attentive service to our customers, so it is great to hear that you had such a good experience with Craig!

October 29, 2022

This was a very good experience. I would definitely recommend Bell Audi to my friends More

by Taurus8820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Bell Audi responded

Your recommendation means a lot to us! Thank you for choosing Bell Audi and for sharing your experience with our team. Drive safely!

October 24, 2022

Workers treat you as family they communicate well about your vehicle’s status and made the whole loaner car experience easy and did a great job More

by Dave27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Bell Audi responded

It's validating that our commitment to great customer care stands out to you. The Bell Audi team is always here to help!

October 15, 2022

Alphonse is amazing! He is always very attentive and makes sure that you get back your car on time. More

by Gloria T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2022 -

Gloria T responded

Thanks Alphonse!

Oct 17, 2022 -

Bell Audi responded

Thanks so much for giving Alphonse such a great shoutout. The Bell Audi team is always here to help and we look forward to seeing you again next time!

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