Bell Audi - Service Center

I saved over two thousand dollars getting my car serviced here. They KNOW what needs to be done and more importantly they know what does NOT need to be done. I went to another Audi dealership in Eatontown here. They KNOW what needs to be done and more importantly they know what does NOT need to be done. I went to another Audi dealership in Eatontown first and it was obvious that customer satisfaction nor creating value for their customer was a priority for them. They never responded to me after I took the time to respond to their automated customer service evaluation request expressing my unhappiness with the quality of their service. The folks at Bell Audi know how to do business and maintain a life long customer. I am very happy and the two thousand dollars I saved by NOT servicing my car with Eatontown for things I didn't need was WELL WORTH the extra 10 minutes in distance from my home! Shop around before you choose a dealer and definitely check out Bell Audi. Jonathan Kiwacz was an absolute pleasure to deal with. Kudos to him and Bell Audi. Hope you enjoy your experience as much as I have. More

I brought my car in without an appointment for a leak in a tire. They took me promptly and replaced the tire at no cost, as I had purchased the wheel/tire warentee at the time I bought the car. The servic a tire. They took me promptly and replaced the tire at no cost, as I had purchased the wheel/tire warentee at the time I bought the car. The service was outstanding in that I was taken immediately and got my car back in about one hour. The staff was very helpful and had a back-up plan in case the replaceemtn tire was not in stock, but we got plan A to work. I highly recommend Bell Audi and for service work, Richard Moretti as an expert service advisor. More

Purchased my 2011 Audi A4 at another Audi dealership. However, I was drawn to this dealer last year mainly due to their Stasis tie up. It was also based on good reviews that I've read online. I've had However, I was drawn to this dealer last year mainly due to their Stasis tie up. It was also based on good reviews that I've read online. I've had my 5k and a Stasis ECU upgrade last year and very recently my 15k/1yr service. Jonathan had been my service adviser on my Stasis upgrade and 15k service. He was very professional and provided me with all the details of the services and answers to my questions. He provided me with updates regularly. If they continue their great service, I would definitely continue going to this dealer. More

Jonathan Kiwacz went out of his way to help with a repair on my A8 by looking into records and finding an extended warranty that was on my vehicle from purchase. He worked with us on scheduling the repairs a on my A8 by looking into records and finding an extended warranty that was on my vehicle from purchase. He worked with us on scheduling the repairs and delivering the car to our home. I would also like to commend Frank the service manager. Thank you Craig and Toni Corey More

Took my Audi in for a recall to Bell Audi, Jonathan Kiwacz was my service advisor. He was extremely helpful and made my visit quick and easy. He set me up with a beautiful Q5 loaner which was fully l Kiwacz was my service advisor. He was extremely helpful and made my visit quick and easy. He set me up with a beautiful Q5 loaner which was fully loaded and a pleasure to have while my car was being serviced. He followed up with me later that day telling me my car was ready and informed me of any other issues that needed to be addressed with my car. I would highly recommend this dealer for service as I have had much worse experiences at other dealers. More

Best Audi dealer we've been to since we bought our Audi . Service is great they go out of their way to make your experience with them very pleasant . The service in our car was done as promise , we got a nic Service is great they go out of their way to make your experience with them very pleasant . The service in our car was done as promise , we got a nice loaner car and they gave us back our car looking and working like new . Great experience and Richard Moretti our service consultant did an outstanding job helping us with the service of our car . we highly recommend "Bell Audi" More

I have been a long time Bell Audi customer and intend to remain so. I recently had my Audi in for servicing, as always Jonathan was my service person. He always delivers best in class service from beginning remain so. I recently had my Audi in for servicing, as always Jonathan was my service person. He always delivers best in class service from beginning to end. I would expect nothing less from him nor Bell Audi. He is thorough, you know that when you car is with him, it will get serviced right "the first time". Jonathan is to me the face of the service department. Tom, the GM and Carl the Service director are both excellent leader and instill in their teams, customer are number 1. Trust me that message is felt loud and clear. Best dealership bay far in NJ and best service team. Please take you Audi there! Ask for Jonathan! More

I would definetlety reccomend going to bell audi for any of your audi needs, the employees their take care of everything for you. no matter what you need you will be taken care of. i recently got my car com of your audi needs, the employees their take care of everything for you. no matter what you need you will be taken care of. i recently got my car completey serviced and my service consultant was exceptional. no matter what i needed it was never to much to ask. i hope that everybody would consider bell audi as their number one choice for car service. More

Mr. Bondarenko has been very helpful from the moment I stepped in the dealership to make arrangement to buy the car. I selected the model from the Audi website and he contacted me to make an appointment stepped in the dealership to make arrangement to buy the car. I selected the model from the Audi website and he contacted me to make an appointment to go over different models and assisted me to make sure that the model I selected was what I expected and had everything I needed. He periodically keeps in touch to check if I need assistance, to ask whether there were any problems or simply, to ask how I am doing. When I was ready to drive my new car out of the dealership for the first time he introduced me to the various car features, paired my cell phone and introduced me to my first use of a satellite radio, I am partial to soccer and like to listen to it when I drive to and from work. More

I am from out of state and did not want to go have my car fixed, but I had too. Frank took all my worries away that I had being a out of state person, I guess all I could say is I felt great about the exper fixed, but I had too. Frank took all my worries away that I had being a out of state person, I guess all I could say is I felt great about the experience. More