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Bell Audi - Service Center

Edison, NJ

4.9
349 Reviews

349 Reviews of Bell Audi - Service Center

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June 28, 2020

Wow! From the minute I walked right inside the door, Bell Audi showed a class of customer service that was second to none in my experience. Ashley Rosario was amazing, she answered any fear, uncertaint More

by Edgonzalez03
Recommend Dealer
Yes
Employees Worked With
Ashley Rosario
Jun 29, 2020 -

Bell Audi responded

Thank you for reviewing Bell Audi. It is great to hear that Ashley took care of you and helped you into the perfect Audi Q5. Congrats & safe travels!

June 11, 2020

Very responsive; original complaint was moldy odor. They figured out it was due to a filter that was clogged. Also some collection of water. Will have to see how it does over time. More

by swee
Recommend Dealer
Yes
Employees Worked With
Tom Henry
Jun 11, 2020 -

Bell Audi responded

Thank you for reviewing Bell Audi. Customer satisfaction is our goal and I am happy to hear that our team was able to fix your vehicle.

May 12, 2020

EXCELLENT I HAVE BEEN PURCHASING AUDIS FROM BELL AUDI SINCE THE WERE IN THEIR FIRST LOCATION ON RT 33.WE HAVE PURCHASED NUMEROUS AUDIS FROM THEM BECAUSE WE ARE More

by jeff1peg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Skolnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
May 12, 2020 -

Bell Audi responded

Thank you so much for being a loyal Bell Audi customer! We are delighted that you can depend on both our Sales and Service Departments for excellent service. Hope to see you next time!

May 06, 2020

Very well treated- pleased with my experience and will recommend Bell Audi to others . I have purchased vehicles from Bell since the late 80’s when they were in Rahway More

by johnpetersipp
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Bell Audi responded

Thank you for the 5-star review! We are so grateful for your longtime business here at Bell Audi, and it means a lot that you recommend us to others. We look forward to working with you for years to come!

March 30, 2020

Amazing Experience(s), Multiple Cars Purchased So I have been coming here for years, quite literally. I have purchased a custom made TTRS in yellow in 2019, a Q7 and an RS5. Everytime I have came I More

by Jai Haze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Nkansa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Bell Audi responded

What fantastic feedback! First, thank you so much for trusting us with your business time and time again. Second, thank you for sharing your experience so that others know what it's like to be a guest at Bell Audi. We are thrilled to hear that you've had nothing but positive experiences with Ryan and our team. We look forward to our continued relationship!

March 18, 2020

Quick diagnostic and great service My car didn't start. Jumped it. Bell did a great job at a quick diagnostic and extremely quick turn-around time. Very happy with my service appoint More

by AudiFanSince2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Espinosa
Mar 19, 2020 -

Bell Audi responded

Thank you for reviewing Bell Audi! We're glad to hear that our team got you back on the road safely!

January 18, 2020

WORST Customer SERVICE AFTER BUYING A NEW AUDI Q3. 16 months of NOTHING BUT PROBLEMS. Spoke with Mr. NKANSA said he would help with an ASSIST TRADE IN. NEVRR CALLED ME BACK OR RETURNED MY CALLS CALLING More

by w99nshade
Recommend Dealer
No
Employees Worked With
Albert Nkansa
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2019

Great Experience My first service experience top notch from service writer Frank Brenes ,kept me well informed on what was going on offered me a loaner car if I want More

by jerrymazzone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Brenes, Aubrey Brandt
Nov 20, 2019 -

Bell Audi responded

Hi Jerry - It's great to hear that your recent visit with our service department was such a success! We are so glad that Frank kept you updated throughout the repairs and that Aubrey helped get you in quickly. Thank you so much for supporting us with a wonderful review!

June 18, 2019

Outstanding service Mark, truly took ownership of a technology issue I was having. He did everything he could and resolved the issue. If that wasn’t enough he personally More

by Glenknyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Christman
March 15, 2019

Easy, quick purchase! I went in to get an oil change and decided to trade in my car for a newer certified preowned A5. Jair Joza was so helpful and knowledge and made the More

by jillbertb@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jair Joza
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