349 Reviews of Bell Audi - Service Center
Wow! From the minute I walked right inside the door, Bell Audi showed a class of customer service that was second to none in my experience. Ashley Rosario was amazing, she answered any fear, uncertaint Bell Audi showed a class of customer service that was second to none in my experience. Ashley Rosario was amazing, she answered any fear, uncertainty, or doubt that I was having and made me feel part of the Audi community. I loved every second of my experience buying my Q5. EXCELLENT JOB ASHLEY! More
Very responsive; original complaint was moldy odor. They figured out it was due to a filter that was clogged. Also some collection of water. Will have to see how it does over time. figured out it was due to a filter that was clogged. Also some collection of water. Will have to see how it does over time. More
EXCELLENT I HAVE BEEN PURCHASING AUDIS FROM BELL AUDI SINCE THE WERE IN THEIR FIRST LOCATION ON RT 33.WE HAVE PURCHASED NUMEROUS AUDIS FROM THEM BECAUSE WE ARE I HAVE BEEN PURCHASING AUDIS FROM BELL AUDI SINCE THE WERE IN THEIR FIRST LOCATION ON RT 33.WE HAVE PURCHASED NUMEROUS AUDIS FROM THEM BECAUSE WE ARE TREATED WELL. THE SERVICE DEPARTMENT IS EXCELLENT. More
Very well treated- pleased with my experience and will recommend Bell Audi to others . I have purchased vehicles from Bell since the late 80’s when they were in Rahway recommend Bell Audi to others . I have purchased vehicles from Bell since the late 80’s when they were in Rahway More
Amazing Experience(s), Multiple Cars Purchased So I have been coming here for years, quite literally. I have purchased a custom made TTRS in yellow in 2019, a Q7 and an RS5. Everytime I have came I So I have been coming here for years, quite literally. I have purchased a custom made TTRS in yellow in 2019, a Q7 and an RS5. Everytime I have came I have dealt with someone different, however the first time I came in I dealt with Ryan (who is now the General Manager). No issues at all. Recently I purchase an RS5 which for whatever reason had a tire losing pounds of pressure a day. Come to find out there was a screw in it, instead of pluggin it they actually put a new tire on. This is going above and beyond and required no arguments or anything. If you have any issues at all, dont be afraid to approach Ryan and let him know how his employees are. I would go back 100 more times just to deal with this amazing of an experience. More
Quick diagnostic and great service My car didn't start. Jumped it. Bell did a great job at a quick diagnostic and extremely quick turn-around time. Very happy with my service appoint My car didn't start. Jumped it. Bell did a great job at a quick diagnostic and extremely quick turn-around time. Very happy with my service appointment More
WORST Customer SERVICE AFTER BUYING A NEW AUDI Q3. 16 months of NOTHING BUT PROBLEMS. Spoke with Mr. NKANSA said he would help with an ASSIST TRADE IN. NEVRR CALLED ME BACK OR RETURNED MY CALLS CALLING months of NOTHING BUT PROBLEMS. Spoke with Mr. NKANSA said he would help with an ASSIST TRADE IN. NEVRR CALLED ME BACK OR RETURNED MY CALLS CALLING 7 On Your Side!! More
Great Experience My first service experience top notch from service writer Frank Brenes ,kept me well informed on what was going on offered me a loaner car if I want My first service experience top notch from service writer Frank Brenes ,kept me well informed on what was going on offered me a loaner car if I wanted ,all work was done in a timely manor very satisfied with his help and suggestions a true professional .Also would like to thank my salesman Aubrey Brandt for scheduling this service right away .Very friendly environment, Thank you Bell Audi for having a great staff...... More
Outstanding service Mark, truly took ownership of a technology issue I was having. He did everything he could and resolved the issue. If that wasn’t enough he personally Mark, truly took ownership of a technology issue I was having. He did everything he could and resolved the issue. If that wasn’t enough he personally delivered the car to my home. Mark, is a true professional and is totally cusomercentric! Bell Audi is lucky to have Mark. More
Easy, quick purchase! I went in to get an oil change and decided to trade in my car for a newer certified preowned A5. Jair Joza was so helpful and knowledge and made the I went in to get an oil change and decided to trade in my car for a newer certified preowned A5. Jair Joza was so helpful and knowledge and made the process quick and easy. I would definitely purchase from Bell Audi Edison again. More