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Bell Audi - Service Center

Edison, NJ

4.9
349 Reviews

349 Reviews of Bell Audi - Service Center

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November 02, 2020

Always a great experience. Nice people to deal with.. very prompt. Technicians do quality work and are as quick as possible. Dealership is clean and organized. Loaners cars are always clean. More

by Apash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Bell Audi responded

Thank you for the review! It is always a pleasure to work with you here at Bell Audi, and we look forward to your next visit!

October 31, 2020

Was early for my appointment. Took me in right away. Issue fixed and out in 45 minutes. Friendly and great customer service. Will be our new dealer for service. More

by Debsm1012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Conte
Nov 02, 2020 -

Bell Audi responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Bell Audi, and we look forward to your next visit!

October 30, 2020

Great service team. Job was completed in the time promised and the price was exactly what they quoted us. We have used Bell Audi many times and highly recommend them. More

by Mbevere@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank from service.
Nov 02, 2020 -

Bell Audi responded

We can't thank you enough for your repeat business! It really means a lot that you can trust us for timely and straightforward service. Hope to see you down the road! - Bell Audi team

October 27, 2020

It was easy to book, everyone was friendly and efficient, the facility was clean and followed respiratory hygiene and social distancing guidelines, and I’m enormously satisfied! More

by Rebecca_sig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikolas Esposito
Oct 28, 2020 -

Bell Audi responded

Hi Rebecca - We appreciate the glowing review! It is fantastic to hear that you had such an exceptional service experience at Bell Audi. Safe travels, and we hope to work with you again down the road!

October 27, 2020

I was helped right away. Had an oil change and one year check. Technician sent a video showing my car and work completed. Car washed. Done in a little over an hour. Quite pleased! More

by Loricee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Bell Audi responded

Thank you for taking the time to leave us a review! It was our pleasure to change your oil and service your vehicle here at Bell Audi, and we look forward to your next visit!

September 13, 2020

I had an appointment to get my steering wheel module programmed. The tilt wheel didn’t work and the problem was quickly resolved by the technician Adam. My service advisor Frank Conte was very accommoda More

by Napoleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Conte, Adam and Nicole
Sep 14, 2020 -

Bell Audi responded

We couldn't have asked for better feedback! We're so proud to hear that Adam and Frank made your service visit so exceptional. Thank you for coming to Bell Audi for your steering wheel repairs!

July 29, 2020

Always a top notch experience at Bell Audi. The staff is always polite and personable and go out of their way to make you feel comfortable. The attention to detail and the effort they put into making the ex More

by jazzch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank!
Jul 29, 2020 -

Bell Audi responded

Thank you for the five-stars! At Bell Audi, customer service is our top priority, and it means a lot to hear that you felt so comfortable working with our team. We appreciate your business and hope to earn it again in the future. Many safe and happy miles!

July 15, 2020

As always, tremendous professionalism and eager to help. Delivered as promised and on a timely basis. This service department is one major reason for my continued loyalty to Bell Audi. More

by joaob
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Bell Audi responded

We're grateful to see such positive feedback from one of our loyal Bell Audi customers. I am glad to hear that our team consistently goes above and beyond to meet your needs as customer service is our priority. All of us are looking forward to taking care of you during your next visit!

July 14, 2020

First service is free with car purchase. It was easy valet pickup and dropoff service. During pandemic, Bell Audi made servicing easy without us stepping out at all. More

by PatilBeIt
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 14, 2020 -

Bell Audi responded

Thank you for trusting the Bell Audi team to get the job done. We're dedicated to providing great service for every customer and I'm glad that came through to you!

July 10, 2020

As soon as I arrived at Bell Audi for service, I was directed to meet my service advisor. He was very efficient, courteous and professional. My car was ready on time. Waiting area is modern and very spa More

by Sreedharpulluru
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Bell Audi responded

Thank you for reviewing Bell Audi! It's wonderful to hear that our service department was so accommodating and ensured that you got back on the road quickly. We're grateful to have your business and we look forward to working with you next time!

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