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Bell Audi - Service Center

Edison, NJ

4.8
353 Reviews

353 Reviews of Bell Audi - Service Center

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February 24, 2021

Waiting time is unacceptable. Waiting time in car just to be greeted was over 10 minutes. Total time for oil change service was close to 2 hours. More

by Pkb
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nik E
Apr 02, 2021 -

Bell Audi responded

I am so sorry to hear that your visit took longer than we had anticipated. We strive to offer a seamless experience and would never want to inconvenience a customer. I'll be sure to address these concerns with my team so we can work towards improving. Thank you for your business, Michael Slyman - Service Manager - 888-681-7167 ext 115

February 15, 2021

Great work, easy appointment scheduling, great service time which makes life easy. Will definitely recommend and use again whenever my A8 needs their attention. Thanks again guys. More

by Double R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Pavon ( service dept )
Feb 15, 2021 -

Bell Audi responded

Thank you for trusting our team with your business and your Audi A8! We are delighted to receive your continued support and great recommendation. See you next time at Bell Audi!

February 10, 2021

The Edison Bell Audi dealership provides superb custoer service! They are accurate and extend a friendly atmosphere. My specialist was helpful and extremely attentive. I would highly recommend them. More

by kwright240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Esposito
Feb 11, 2021 -

Bell Audi responded

Your recommendation of our team means the world to us! Thank you for giving Bell Audi your business and outstanding feedback. We look forward to welcoming you back for your future service needs!

February 04, 2021

It was prompt and courteous service , charges well explained. Craig was great in explaining what it needed and when. I was in and out under 2 Hrs for 35K service. More

by AMIT RAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Bell Audi responded

We're so proud to have earned your business, Amit! It's great to hear that Craig delivered such an efficient and communicative service experience. Thank you for coming to Bell Audi for your 35,000-mile checkup!

January 31, 2021

Excellent service! Nik was amazing! Super helpful and made the entire process seamless! Thank you! I will definitely be coming back to this location, if I need my car serviced. More

by Talia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Feb 01, 2021 -

Bell Audi responded

Thank you, Talia, for leaving Bell Audi a review! It is wonderful to hear that Nik walked you through the process and we look forward to seeing you next time!

January 30, 2021

Nik did an excellent job of accommodating me during my service and making sure the work was completed timely. Very pleasant experience to be in and out . More

by Jonnygc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik, Esposito
Feb 01, 2021 -

Bell Audi responded

Thank you for taking the time to leave us a review! We are so glad Nik took such good care of you here at Bell Audi, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

January 26, 2021

Excellent quality service ALWAYS. This time even better than usual. Always accurate, professional, and completed when promised. I never worry about "surprise" findings. If I'm told something needs to be d More

by Ga8trdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Traina valet driver
Jan 26, 2021 -

Bell Audi responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in the Bell Audi team to get the job done. Drive safely, and we hope to see you back next time!

January 25, 2021

Exceptional service! Professional service and sales team. Highly recommended this dealership. They constantly look for ways to improve the customer experience which is greatly appreciated. More

by QuEtron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Nkansa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarence Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Bell Audi responded

We’re lucky to have you as a customer. Thank you for supporting Bell Audi!

January 22, 2021

The best auto dealer/service there is. The only hire the best! Ryan Schmidt runs a wonderful dealership. Not only are they friendly their sales people are extremely versed in all products. Their service More

by JV 53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Skolnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
Jan 22, 2021 -

Bell Audi responded

Thank you for taking the time to leave us a review! We are grateful to have you as a customer here at Bell Audi, and it means a lot to know that both our sales and service teams have left you with the same positive impression. We will be sure to pass along your kind words, and we look forward to your next visit!

January 22, 2021

This dealership is Professional, personable, has great effective communication, high quality workmanship, timely to their schedule and precise!!! I highly recommend this group to anyone interested in an A More

by G62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Jan 22, 2021 -

Bell Audi responded

Thank you for sharing such kind feedback! We look forward to taking care of you during your next visit to Bell Audi!

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