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Bell Audi - Service Center

Edison, NJ

4.9
349 Reviews
Call Service Center (732) 388-2800

349 Reviews of Bell Audi - Service Center

Sort by
September 08, 2021

Customer friendly. Did not wait to get served. Service completed as promised. Nice and clean waiting area. Could get loaner car if I need it. More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2021 -

Bell Audi responded

It is gratifying to hear that our team delivered such efficient service and friendly customer care! Thank you for giving Bell Audi your business and your five-star feedback. We hope to see you again down the road!

September 07, 2021

I would not go back there . Ty Had a nail in my tire was never told . What I was told is I needed new tires . But never told there was a nail in my tire . I should of read the report that was handed to me More

by My2boys91
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
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Oct 29, 2021 -

Bell Audi responded

I am sorry to hear about your negative experience and would like to help resolve the issue as soon as possible. Our team never wants our customers to leave feeling frustrated with our services. I would like to get in contact with you so that I can understand what happened better. Please reach out to me and I would be happy to work with you through the problem. Thank you - Michael Slyman - Service Manager - 888-681-7167 ext 115

September 07, 2021

Brought the car in for service after the recent hurricane. They were very quick and everything was fixed. Would highly recommend Bell Audi service for all of your Audi needs. More

by Matzirvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert D'Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
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Sep 08, 2021 -

Bell Audi responded

Thank you for the great review! We are thrilled to hear that you had such an outstanding experience working with the Bell Audi team. Drive safely, and we hope to earn your business again down the road!

Sep 08, 2021 -

Matzirvi responded

Thank you

September 06, 2021

Great service! I always feel well treated at Bell Audi! More

by jasfar63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Nkansa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick *****
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Sep 06, 2021 -

Bell Audi responded

We are more than pleased to hear that the Bell Audi team delivered professional service which made your experience a success from start to finish. Have a great day!

August 27, 2021

They are very nice and repairs were done on time And I was text to let me know that my vehicle was ready I would use this service department again More

by Bossdawgint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2021 -

Bell Audi responded

At Bell Audi we're proud to offer our guests thorough and communicative care every opportunity we get! Thank you for taking the time to leave us a positive review and we hope we'll see you again down the road!

August 25, 2021

Scheduling an appointment is easy and fast. The service of the car was performed and completed in the agreed time period, The waiting area is spacious. More

by mashka743
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2021 -

Bell Audi responded

We strive to make the service process as easy and efficient as possible for our guests and it is gratifying to hear that we hit the mark! Thank you for choosing Bell Audi and for taking the time to share your experience. We hope you will return in the future!

August 16, 2021

No xx! Very quick and straight forward with their work, they did what's needed and that's that. More

by KB!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2021 -

Bell Audi responded

We strive to make the guest experience simple and straightforward, so this is great to read. Thank you for choosing Bell Audi, and come back again soon!

August 12, 2021

I was pleased that Steven and and technician was able to show me other needed repairs which were critical if not taken care of immediately. More

by turneret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steven Erazo
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Aug 13, 2021 -

Bell Audi responded

Thank you for sharing your great review of Steven and the team! We are happy to have you as a Bell Audi customer and we hope to welcome you back for your future service needs.

August 06, 2021

Nick was awesome, always had service issues with my previous Audi dealership. Bell Audi has always been awesome with my service needs More

by Manmeet Bamrah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
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Aug 06, 2021 -

Bell Audi responded

Thank you for the great review! We appreciate your support and are happy to hear that Nick went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Bell Audi!

July 27, 2021

Very poor customer service, one of the sales managers i spoke with was extremely rude and spoke with a lot of profanity. There are much better dealers around who treat their customers with respect and dig More

by Vivek_k
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brad Marks
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