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Bell Audi - Service Center

Edison, NJ

4.9
349 Reviews
Call Service Center (732) 388-2800

349 Reviews of Bell Audi - Service Center

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October 29, 2021

Very professional. They got me in and out quickly and explained everything very clearly. Talked me into the five year maintenance program which made sense for me. More

by Mtgbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2021 -

Bell Audi responded

We're glad to hear our service team kept your visit efficient and professional. It's excellent that you chose to take part in the five year service plan, and the Bell Audi team looks very forward to taking care of you as the miles add up!

October 21, 2021

Very friendly and responsive, their valet service is awesome. Service was done on time and price More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
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Oct 22, 2021 -

Bell Audi responded

We're so pleased you had a five-star service experience with us, Adam. It means a lot that our commitment to our guests stood out to you, and we hope to see you again down the road. Take care! - Bell Audi

October 20, 2021

Excellent Customer Service! Every dealer more or less has the same cars - Bell Audi differentiates themselves by their responsiveness and attention to customer needs. More

by AlC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Bell Audi responded

Thanks for this great review of Bell Audi! We're pleased that our team was responsive and that we attended to all your needs.

October 15, 2021

Had to return 4 times before the issue was all fixed. Very careless work would not recommend this dealer More

by Kfoti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Slyman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2021 -

Bell Audi responded

I'm so sorry to see this feedback. We expect our guests to receive thorough service and I apologize that this wasn't your experience. I'd like to look into the details of this situation, but I won't be able to find your information from this review. Please give me a call when you can. Thank you, Michael Slyman - Service Manager - 888-681-7167 ext 115

October 12, 2021

Great Great great great great great Great Great great great great great Great Great great great great great More

by dfein1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
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Oct 12, 2021 -

Bell Audi responded

Thank you for sharing a positive review! We are happy to have you as a Bell Audi customer and it means a lot that our team delivered a great experience. We hope to see you again!

October 01, 2021

Frank was very helpful and courteous. Good experience. Thanks for everything at the time of service More

by rainbow 27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Conte, Andrew Dash
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Oct 01, 2021 -

Bell Audi responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Frank and the Bell Audi team. Drive safely, and we hope to see you back again down the road!

October 01, 2021

Always a pleasure to deal with Bell Audi and all of their employees. Sales and service are exceptional. We drive 35 miles out of our way for Bell while we have a local Audi dealer. We’ve never been disappoin More

by Ciracor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Conti, Tom Henry, Jinal Patel
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Oct 01, 2021 -

Bell Audi responded

Thank you for the great review! We appreciate your repeat business and are happy to hear that you had such a successful service experience working with the Bell Audi team. Drive safely, and we hope to see you back again down the road!

September 30, 2021

World class service as usual. Will always use Bell Audi and Craig for future service needs More

by Gerard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Bell Audi responded

Gerard, we love hearing that you can rely on Craig and the Bell Audi team to take exceptional care of you and your vehicle. Thank you for allowing us to take care of your service needs for you and drive safely until we see you next!

September 27, 2021

Came in for maintenance but found also needed brake work. My Audi rep was polite, detailed and got the vehicle ready in record time! Very detailed and knowledgeable and courteous service! More

by Leila_t888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Conte
Report | Print
Sep 28, 2021 -

Bell Audi responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Bell Audi team. Drive safely, and we hope to earn your business again down the road!

September 24, 2021

Bell Audi has the best service Center and there mechanical team always gets things done. More

by gm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rojas
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Sep 24, 2021 -

Bell Audi responded

Thanks for the great review of Bell Audi! We appreciate the kind words.

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