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Bell Audi - Service Center

Edison, NJ

4.9
349 Reviews

349 Reviews of Bell Audi - Service Center

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December 13, 2021

Service was quick. I had my car in and out within an hour for an oil change. There should be better communication between the phone consultant for service and service advisor as I requested a loaner but was More

by pkasquad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Conte
December 12, 2021

Was traveling and had complete tire failure. Called all around the area and no one could help us until we reached Bell Audi. They had the tire installed washed the car The entire experience was ext More

by paulmoscatello@ptconsultantsinc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Bell Audi responded

It's wonderful the Bell Audi team was able to assist with your tire repair so seamlessly. Thank you so much for the kudos and we wish you many safe and happy miles!

December 07, 2021

Service was prompt and the service personnel were very courteous. They listened to my issues with the vehicle and addressed my needs More

by lawrenceafebbraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Bell Audi responded

Thank you for sharing this feedback about your time working with our service team! We are so glad that your concerns were properly addressed. Safe driving from everyone here at Bell Audi!

December 06, 2021

Their service department is phenomenal. Their sales department is very knowledgeable and works with the customer to locate the car the customer wants! More

by Ellen P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rojas, Aubrey Brandt
Dec 07, 2021 -

Bell Audi responded

Ellen, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Bell Audi team. Drive safely, and we hope to see you back again down the road!

December 04, 2021

Satisfied with services always at Audi drone the first time back in 2013 to present a happy customer More

by teresa Santiago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Bell Audi responded

Teresa, thank you for the great review! We appreciate your continued support and are happy to hear that you had such a successful service experience working with the Bell Audi team. Drive safely, and we hope to see you back!

November 23, 2021

Always great service here. Efficient. Friendly and accommodating. Craig specifically is outstanding! Positive experience every time the vehicle is serviced. More

by Ebevere94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
Nov 24, 2021 -

Bell Audi responded

We appreciate your confidence in our team's work. It's great to hear that we were friendly and accommodating. The Bell Audi team appreciates your business.

November 22, 2021

Every efficient and job was done in a timely manner. Everyone was very friendly and accommodating. More

by Tonyv151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
Nov 23, 2021 -

Bell Audi responded

Tony, we appreciate the five-stars! Thank you for your support and for taking the time to share this feedback. We hope to see you back again at Bell Audi!

November 18, 2021

It is a Very nice place. All the people have been great. It is expensive, though. More

by micp125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
Nov 19, 2021 -

Bell Audi responded

Thank you for taking a moment to provide our team with feedback! Your satisfaction is our ultimate goal, so we will keep our pricing in mind as we move forward. We're always happy to help at Bell Audi, and we hope you'll continue to rely on us for all your automotive needs in the future!

November 16, 2021

Friendly service,very courteous and knew exactly what they were talking about and didn’t give me a run around.. More

by Lekajnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer and Dan , Tom Henry
Nov 16, 2021 -

Bell Audi responded

Honest and straightforward service is our number one goal, and we're so glad we're succeeding. Thank you for the great review and for being a Bell Audi customer!

November 13, 2021

I would recommend this dealership over other Audi Dealers for service by far. They actually care about clients experience. They do not try and pressure for services you do not need. I felt confident giving t More

by tastewithstyle
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Bell Audi responded

We're so pleased to have your recommendation of Bell Audi! It's great that the team was helpful and wonderful to work with. Thanks for trusting our team to do the job right!

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