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Bell Audi - Service Center

Edison, NJ

4.9
349 Reviews

349 Reviews of Bell Audi - Service Center

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June 15, 2022

Thanks for good service to my car to Dan Rojes and mechanic Lee. Great, good job. More

by Tatiana
Recommend Dealer
Yes
Employees Worked With
Dan Rojes
Jun 16, 2022 -

Bell Audi responded

Tatiana, we are so happy to hear that Dan and Lee took great care of you! Thank you for choosing Bell Audi and for sharing your experience. Drive safely until we see you next!

June 14, 2022

The service managers are great. Informative and understanding. The evening person who collects payment...not so much. I don't see the how the two mesh. I want an experience an orde More

by ltgtee22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Conte
Jul 29, 2022 -

Bell Audi responded

While we are glad to hear that you enjoyed working with our service team, the rest of your feedback is concerning to receive. We want the most for our guests, and I apologize for the way you were treated during your check-out experience. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your visit, please feel free to reach out. Best, Michael Slyman - Service Manager - 888-681-7167 ext 115

June 10, 2022

I recently had my Audi A3 in for repair. My service advisor Nik Esposito was awesome. He communicated in a clear manner and explained what it would take to make the repair. More

by Frank Mastromonica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Esposito
Jun 13, 2022 -

Bell Audi responded

Hey Frank - Thank you for the review and the kind words about Nik and the Bell Audi team. We're glad you found us to be communicative and clear! See you again next time you need us.

June 08, 2022

Everyone was courteous and professional. I received excellent service and quick turnaround. Waiting area was very comfortable and TV kept me occupied while waiting. More

by Brendagail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito, Nick Kostsifas
Jun 09, 2022 -

Bell Audi responded

Brenda, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Bell Audi team. Drive safely, and we hope to see you back again down the road!

June 01, 2022

I like dealership, they wonderfully serviced and wash car too, I go back again see them More

by Tom Signorelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rojas, Omar Perez
Jun 02, 2022 -

Bell Audi responded

We're glad you received satisfying service, Tom, and appreciate you trusting Bell Audi with the job! Thank you for your kind words, and see you again next time!

June 01, 2022

Everything is great at this dealerships I would like to thank frank for helping me. More

by Awadpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert D'Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maged (Max) Misak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Bell Audi responded

We are happy to hear that Frank could assist you and give you a five-star experience! Thank you for choosing Bell Audi and for stopping by to share your feedback. Drive safely!

May 31, 2022

I went today for Maintenance service and a recall, Nik took our car in on time and the work was completed in the time frame Nik gave us, Nik was very professional and friendly. We were very pleased with o More

by jamaiorejr333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Jun 01, 2022 -

Bell Audi responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Nik and the Bell Audi team. Drive safely, and we hope to see you back again down the road!

May 28, 2022

Craig was great servicing my Audi . . the dealer provides a nice place to visit while waiting for the Car to be done More

by AMIT RAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Bell Audi responded

Thank you for trusting Craig and the Bell Audi team to take care of your Audi. See you again next time.

May 24, 2022

Everyone at Bell is courteous and professional. Our service specialist Craig was thorough and informative. Waiting area is very clean. The service was done in a timely manner and we love getting More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Bell Audi responded

When we see feedback with the words "courteous" and "professional", it lets us know we're doing a great job. Thanks so much for giving Craig and the Bell Audi service team a shoutout, Sue. We look forward to seeing you again next time!

May 19, 2022

I always call Craig to schedule my service appointments. He is very accomodating and he keeps notes on my car concerns. He calls me and tells me what the techs have found and what needs to be done. I have a More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert D'Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Bell Audi responded

Thank you for the great review, Bob! We are glad to hear that you had such an outstanding experience working with Craig and the Bell Audi team. Drive safely, and we hope to see you back again down the road!

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