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Bell Audi - Service Center

Edison, NJ

4.9
349 Reviews
Call Service Center (732) 388-2800

349 Reviews of Bell Audi - Service Center

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July 28, 2022

They believe in customer service; have been very, very helpful with all issues I have faced with the car. More

by mgmpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan and Adam
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Jul 29, 2022 -

Bell Audi responded

We are blushing! We're so grateful to help. Thanks for supporting Bell Audi with a wonderful review!

July 26, 2022

The service department is wonderful! My daughter actually drives up from Charlotte NC for service as they are not only nice and respectful but honest and trustworthy. She didn’t even pur More

by Audi Mom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
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Jul 26, 2022 -

Bell Audi responded

We are so flattered by your review of Bell Audi! It makes us happy to hear that your daughter finds our service to be worth the trip. Thank you for the 5-stars, and we hope you have a lovely day!

Jul 26, 2022 -

Audi Mom responded

You’re very welcome!

July 24, 2022

Very good service. Easy to schedule and loaners provided. Service is done in timely manner More

by ngasal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Simone
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Jul 25, 2022 -

Bell Audi responded

Thank you for the great review! Hearing that you had a successful service experience working with the Bell Audi team made our day. Drive safely, and we hope to see you back!

July 22, 2022

Told service car was ok When i came no car also no parts for my a4 in stock 2days an no brake part went home More

by jliotta51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve some
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Jul 29, 2022 -

Bell Audi responded

I'm sorry to see the low rating and apologize that we didn't have the parts needed for your repair. Would you please call me directly? I would like to make things right for you but I will need some additional information. Thank you, Michael Slyman - Service Manager - 888-681-7167 ext 115

July 22, 2022

Excellent Service Dept. , Steve Simone was my Service Advisor and I have nothing but praises for him, his attention and attitude to my problem was very reassuring, he went ab More

by B. Delatorre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEVE SIMONE
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Jul 24, 2022 -

Bell Audi responded

Your review makes our day! We're thrilled Steve delivered professional, attentive assistance that made you feel valued as a Bell Audi customer. Drive safe!

July 01, 2022

Excellent service. Amazing staff! Highly recommend They made everything simple Thank you to Bell Audi More

by Baldwincats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Esposito
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Jul 01, 2022 -

Bell Audi responded

It was our pleasure to work with you! Thank you for choosing Bell Audi and for stopping by to leave a review. We look forward to the next opportunity to assist you!

June 28, 2022

Stress free experience. Smooth process in and out. Fixed right the first time. All good More

by roeckge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

Bell Audi responded

Thanks for the five-star review for Bell Audi! We are thrilled to have delivered five-star service. See you down the road, and have a great rest of your day.

June 27, 2022

Service was done as described and timely. Very satisfied with the entire process at the dealership. More

by Nicoletteulino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2022 -

Bell Audi responded

Thank you for the great review! We are glad to hear that you had a successful experience working with us. Drive safely, and we hope to see you back again at Bell Audi!

June 23, 2022

I have always found this dealership to be very professional and service focused. We have owned Audi's since 1984. Service personnel have been great in addressing our needs. Our most recent visit i More

by jzem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Steve Simone, Technician Adam Winston.
Report | Print
Jun 23, 2022 -

Bell Audi responded

Thank you for your confidence in Bell Audi! We are thrilled to see your kind remarks for Steve and Adam and will be sure to pass them along. Accommodating our customers is our priority, so seeing your five-star review means the world. Take care, and we'll see you next time!

June 21, 2022

Went in today to bring my car for service and Steve, the rep who took care of me was great! He is very knowledgeable and took the time to go over everything with me. I have had nothing but great experience More

by TiffyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve from Service
Report | Print
Jun 21, 2022 -

Bell Audi responded

We're so pleased that our commitment to meticulous and attentive care stood out to you. Thank you for giving Steve and the Bell Audi team your kudos. We look forward to seeing you again next time!

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