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Bell Audi - Service Center

Edison, NJ

4.9
349 Reviews
Call Service Center (732) 388-2800

349 Reviews of Bell Audi - Service Center

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November 22, 2024

Shoutout to Alphonse at BELL Audi team - for always taking great care of my car! He always explains what needs to be done and are upfront about pricing. More

by tstirpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Bell Audi responded

We're delighted to hear that Alphonse and the Bell Audi team have been taking great care of your car! It's fantastic to know you appreciate their transparency and dedication. Thank you for sharing this feedback with us!

October 14, 2024

Service was fast and was kept aware of service to my car every step of the way. Very happy with dealership More

by letitia_wallace2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
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Oct 15, 2024 -

Bell Audi responded

Letitia, we're delighted to hear you had a positive experience with our team at Bell Audi. Thank you for your kind words and support!

October 11, 2024

The sales manager, Albert, is superb. The service personnel are extremely courteous, and I believe the mechanics are skilled. Be warned though, that if you aren’t under warranty, repairs More

by None of your business
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Nkansa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Bell Audi responded

We're delighted to hear that Albert and the team at Bell Audi provided superb service. We appreciate your feedback on our repair costs, and we'll continue striving for excellence in all areas. Thank you for sharing your experience!

September 24, 2024

Craig Hewitt provides exceptional customer service. The entire team sees you as family. Thank you. More

by RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Bell Audi responded

Craig and the team at Bell Audi are always happy to assist you! Thanks for the stellar review and continued support!

August 10, 2024

Bell Audi always provides incredible service, quick turnaround, professional, and we will continue to use for all our Audi needs. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 12, 2024 -

Bell Audi responded

Chris, we're delighted to hear that you consistently receive incredible service from the team at Bell Audi. Thanks for your continued trust and support!

June 07, 2024

Made appointment dropped off car got a loaner and all went well. Got a few calls from service manager who kept me up to date on issues then called when car ready More

by Kirbyestephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Bell Audi responded

We're glad to hear that everything went smoothly with your service appointment at Bell Audi. Thanks for sharing your experience!

April 09, 2024

Nik and the whole service team were excellent. Nik understood my needs and worked with me in a very timely and professional manner. Great service center Bell Audi 10/10 More

by Fareed Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Report | Print
Apr 10, 2024 -

Bell Audi responded

Fareed, we're delighted to know that Nik and our service team at Bell Audi were able to meet your needs in a timely manner. Thanks for the high rating!

March 08, 2024

Charged for fuel on rental , when I had filled it up to previous gauge Not happy More

by Jambobhupi
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Bell Audi responded

I would be grateful for the chance to speak with you directly and see what I can do to improve your experience. If you're willing to talk this through, please give me a call at your earliest convenience. Thank you for your feedback, Ryan Schmidt - General Manager - 888-422-9684

March 06, 2024

Love love love this dealership and my sales person Jason Skoicick. I have been dealing with Jason for almost 15 years. He's the best! More

by janebaylis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Skolnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Bell Audi responded

Jane, we're so glad to know you've had such a long and positive relationship with Jason at Bell Audi. Thanks for your loyalty over the years!

February 16, 2024

Excellect service! Very thorough maintenance and it was extremely organized and people were friendly. Craig was wonderful. More

by ikrumholtz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2024 -

Bell Audi responded

We're glad to know you had a wonderful experience with Craig and the rest of our team here at Bell Audi. Thanks for highlighting our service, we strive to be thorough and friendly!

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