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Bell Audi
Edison, NJ
1,642 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,642 reviews
August 08, 2023
I’ve bought a few Audi’s over the years and this was the worst car buying experience of my life. Literally the week I drove off the lot, things starting going wrong. My key fob died the day after I took the worst car buying experience of my life. Literally the week I drove off the lot, things starting going wrong. My key fob died the day after I took the car home, I changed the battery and it still doesn’t work half the time. I called and emailed my salesman Ade Adegbemle and he replied two weeks later. At that time he said he would fed-ex the second key to me because I don’t live close and it’s been more then two months and I’m still waiting for the key. Then it took two months to get the registration for the car. I also drove the car off the lot not realizing I didn’t have an inspection sticker on the car, so for two months I drove around with no sticker, then I had to go sit in line at DMV and get the car inspected. I contacted the sales manager Eric Feldman. I contacted him several times and every time he replied “ I’ll look into it and get back to you” he never did resolve any of the issues I am having with the car. I contacted the general manager of the dealership and I was told “they don’t supply inspection stickers for used cars, only for new cars”. Keep in mind I just paid more then $65,000 for this pre-owned car! Every car I ever purchased, always had an inspection sticker and this car should have still had the new car sticker on it, it’s only four years old. The situation is so bad that the Attorney general of New Jersey and consumer affairs is now investigating the case. I didn’t know that Bell Audi has a D- rating with the BBB, I wish I knew before I went there. Please check out the BBB website and take a look at the numerous complaints. Also check out the reviews on Yelp for this dealership, there are many and we can’t all be wrong! If your looking for a stressful buying experience then Bell Audi is your dealership. If you want to be ignored after you drive off the lot, then Bell Audi is your dealership. There are many Audi dealerships in the tri-state area, check them out. I wouldn’t recommend this dealership to my worst enemy. Seriously. More
by 2019 rs5
August 05, 2023
Bell Audi has always been courteous and efficient with the service calls thi have had with them . They are a first class operation. the service calls thi have had with them . They are a first class operation. More
by Eddiepoe
Employees Worked With
August 04, 2023
Great customer service experience. I bought four cars throughout the years from Bell Audi and I only like to go to them for business. Always amazing experience. I bought four cars throughout the years from Bell Audi and I only like to go to them for business. Always amazing experience. More
by Makrina
July 29, 2023
I had a wonderful experience with this dealership, i bought a used car and got the same treatment that i would have gotten if i bought a new car. Professional staff , very helpful and professional, no p bought a used car and got the same treatment that i would have gotten if i bought a new car. Professional staff , very helpful and professional, no pressure which I greatly appreciate. I highly recommend this dealership and ask for Eric or Bob.. I definitely will be back for my next car. More
by Mom2five125
July 29, 2023
Bell Audi is always very responsive and easy to schedule service. Nik consistently goes above and beyond in providing outstanding customer service. service. Nik consistently goes above and beyond in providing outstanding customer service. More
by Jvansant124
July 29, 2023
Everyone there was so nice and it didn’t take long at all. I was very satisfied with my service. all. I was very satisfied with my service. More
by Bam
July 27, 2023
First service at BellAudi and the got an excellent service from them on time and very professional. service from them on time and very professional. More
by Pmatnet
Employees Worked With
July 24, 2023
Excellent service. Well organized and thorough Customer service was very polite and got my car serviced in a timely manner. Well organized and thorough Customer service was very polite and got my car serviced in a timely manner. More
by Lindaboc925
July 23, 2023
I always come back to Bell Audi. Very competent service adviser, quality parts and service all the time. Very competent service adviser, quality parts and service all the time. More
by ricosherrera
