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Bell Audi
Edison, NJ
1,644 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,644 reviews
October 27, 2023
Worst car experience I have ever had. My address is wrong on the documents. I was told tha I can go to dmv and change it once I have the registration. My sales person is ghosting me. My t My address is wrong on the documents. I was told tha I can go to dmv and change it once I have the registration. My sales person is ghosting me. My temp tag is running out and I have no registration. The sales manager is not returning my call. Run out of this dealer! Unprofessional More
by Mcchrisruby
Employees Worked With
Will combs
October 15, 2023
The service itself was prompt and efficient. The technicians worked diligently, using advanced diagnostic tools and equipment to identify and address the problems with my car. Throughout the pro The technicians worked diligently, using advanced diagnostic tools and equipment to identify and address the problems with my car. Throughout the process, they kept me informed, explaining the issues and the steps they were taking to resolve them. Their transparency and willingness to communicate technical details in an understandable manner were truly appreciated. More
by Gustavo Woltmann
October 04, 2023
My service technician is excellent. He always accommodates my car anytime. He explains to me everything. He always accommodates my car anytime. He explains to me everything. More
by gttgemini
Employees Worked With
October 03, 2023
Clarence Evans is not only a great salesperson, he is one of the nicest people you will ever meet. I have purchased 4 Audi vehicles through him. He has always been honest and transparent about all aspects of of the nicest people you will ever meet. I have purchased 4 Audi vehicles through him. He has always been honest and transparent about all aspects of the sales process. I have always hated the car buying process until I met Clarence Evans. He was never pushy, nor did he ever give me phony and insulting "talking points" during the sales process. Clarence Evans is the best ! More
by Lawenforcement
Employees Worked With
September 24, 2023
Eric was a good contact on the front end, and Jason executed the transaction flawlessly executed the transaction flawlessly More
by mattc
September 22, 2023
Excellent service and support. Facility is very nice and friendly even if you choose to wait. They are reasonable on pricing and do not overcharge. Facility is very nice and friendly even if you choose to wait. They are reasonable on pricing and do not overcharge. More
by ashvinimeister
Employees Worked With
September 13, 2023
I’ve bought a few cars over the years and this was the worst car buying experience of my life. Literally the week I drove off the lot, things starting going wrong. My key fob died the day after I took the worst car buying experience of my life. Literally the week I drove off the lot, things starting going wrong. My key fob died the day after I took the car home, I changed the battery and it still doesn’t work half the time. I called and emailed my salesman Ade and he replied two weeks later. It’s been three months since I purchased my car and I’m still waiting for the second key they promised me when I bought the car!! Then it took two months to get the registration for the car. Unfortunately I drove the car off the lot not realizing I didn’t have an inspection sticker on the car, so for two months I drove around with no sticker, then I had to go sit in line at DMV and get the car inspected myself. I contacted the sales manager Eric Feldman. I contacted him several times and every time he replied “ I’ll look into it and get back to you” he never did resolve any of the issues I am having with the car. I contacted the general manager of the dealership and I was told “they don’t supply inspection stickers for used cars, only for new cars”. Keep in mind I just paid more then $65,000 for this pre-owned car! Every car I ever purchased, always had an inspection sticker and this car should have still had the NEW car sticker on it, it’s not even four years old. The general manager made nothing but false and empty promises from the beginning, just like his subordinates. The situation is so bad that the Attorney general of New Jersey and consumer affairs is now investigating the case. I didn’t know that Bell Audi has a D- rating with the BBB, I wish I knew before I went there. Please check out the BBB website and take a look at the numerous complaints. Also check out the reviews on Yelp for this dealership, there are many and we can’t all be wrong! If your looking for a stressful buying experience then Bell Audi is your dealership. If you want to be ignored after you drive off the lot, then Bell Audi is your dealership. There are many Audi dealerships in the tri-state area, check them out. I wouldn’t recommend this dealership to my worst enemy. Seriously. READ THE COMPLAINTS ON THE BETTER BUSINESS BUREAU WEBSITE! ITS EYE OPENING FOR ANY PROSPECTIVE BUYER!! More
by 2019 rs5
September 11, 2023
I had a truly awful experience with Bell Audi. Their customer service was non-existent, with calls and emails going unanswered. They constantly changed the deal terms. Even worse, they refused to Their customer service was non-existent, with calls and emails going unanswered. They constantly changed the deal terms. Even worse, they refused to take responsibility for their actions and made empty promises they couldn't keep. My advice: stay far away from Bell Audi if you value honesty, accountability, and professionalism in your car-buying experience. More
by kotler.alex
September 05, 2023
Everyone there was extremely friendly. My salesman Robert was terrific!! I highly recommend this dealership My salesman Robert was terrific!! I highly recommend this dealership More
by chriswebster
