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Bell Audi

Edison, NJ

4.6
1,647 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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782 US-1

Edison, NJ

08817

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Showing 1,647 reviews

September 12, 2021

Extremely horrible customer service. Made me come 3 times to get the part I needed and still didn’t install it because of some communication issue within internal staff. Will stay away for any service needs More

by DeepS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Conte(rude person)
Oct 29, 2021 -

Bell Audi responded

I'm sorry to hear that you didn't have a better experience with our team. I will make a note of this and share it with our staff, but I'd appreciate the opportunity to discuss this directly and see if there is anything I can do to help. Please give me a call, time permitting - I will look for your contact details in the meantime. Best, Michael Slyman - Service Manager - 888-681-7167 ext 115

September 11, 2021

Process was easy. Our salesman, Clarence, was very professional and very helpful. After the sale he took time to carefully explain all of the car’s functions and help connect the phone More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Bell Audi responded

Mike, one of our favorite parts of the purchase experience is when we have the chance to highlight all of your new vehicle's outstanding features! We're very happy that Clarence made your visit such a positive one and we hope we'll have the chance to work with you at Bell Audi again down the road!

September 11, 2021

Hi I am very happy with the dealership, whenever I have gone for service, staff has been helpful got the service in timely manner . Happy over all with their service . Loved my A7 and now Q7 More

by Shivani Ahuja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bell Audi responded

Hi Shivani! It is always our pleasure to make sure your service visits going off without a hitch. Thank you for trusting the Bell Audi team with your Audi Q7. We look forward to seeing you next time!

September 10, 2021

Very Very informative & helpful staff… thank you to Frank & another gentleman for helping us with our oil change & giving us info on what our car needed. More

by ndms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank C
Sep 10, 2021 -

Bell Audi responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Frank and the Bell Audi team. Drive safely, and we hope to see you back again down the road!

September 08, 2021

My Brand Specialist, Christine Carroll was not only knowledgeable, accommodating and kind, but she knew all the best local restaurants while we waiting for the car. 100% recommended More

by Janmead66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Carroll
Sep 08, 2021 -

Bell Audi responded

We are pleased to see your positive review of Christine and we will be sure to pass along your appreciation to her. Thank you for giving Bell Audi your business, we hope to welcome you back in the future!

September 08, 2021

Customer friendly. Did not wait to get served. Service completed as promised. Nice and clean waiting area. Could get loaner car if I need it. More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Bell Audi responded

It is gratifying to hear that our team delivered such efficient service and friendly customer care! Thank you for giving Bell Audi your business and your five-star feedback. We hope to see you again down the road!

September 07, 2021

Brought the car in for service after the recent hurricane. They were very quick and everything was fixed. Would highly recommend Bell Audi service for all of your Audi needs. More

by Matzirvi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert D'Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
Sep 08, 2021 -

Bell Audi responded

Thank you for the great review! We are thrilled to hear that you had such an outstanding experience working with the Bell Audi team. Drive safely, and we hope to earn your business again down the road!

Sep 08, 2021 -

Matzirvi responded

Thank you

September 07, 2021

I would not go back there . Ty Had a nail in my tire was never told . What I was told is I needed new tires . But never told there was a nail in my tire . I should of read the report that was handed to me More

by My2boys91
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Oct 29, 2021 -

Bell Audi responded

I am sorry to hear about your negative experience and would like to help resolve the issue as soon as possible. Our team never wants our customers to leave feeling frustrated with our services. I would like to get in contact with you so that I can understand what happened better. Please reach out to me and I would be happy to work with you through the problem. Thank you - Michael Slyman - Service Manager - 888-681-7167 ext 115

September 06, 2021

Great service! I always feel well treated at Bell Audi! More

by jasfar63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Nkansa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick *****
Sep 06, 2021 -

Bell Audi responded

We are more than pleased to hear that the Bell Audi team delivered professional service which made your experience a success from start to finish. Have a great day!

September 03, 2021

I was able to find exactly what I was looking for. The salesperson, Jason was helpful and informative and assisted me from start to finish. More

by MJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Skolnick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HP
Oct 29, 2021 -

Bell Audi responded

Thank you for the great feedback! We are glad to hear that you found the right vehicle working with Jason and the Bell Audi team. Drive safely, and please don't hesitate to reach out if there is anything more we can do to earn your five stars! Best, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

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