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Bell Audi
Edison, NJ
1,647 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,647 reviews
December 27, 2021
Fast Service. Only had oil changed this time. Got me in and out fast! Car was washed and tires shined. and out fast! Car was washed and tires shined. More
by nperera17
Employees Worked With
December 24, 2021
I have been bringing my A8 to Bell Audi for approximately five years. The staff is always very professional and are willing to explain in detail any necessary repairs. My most recent experience was not typ five years. The staff is always very professional and are willing to explain in detail any necessary repairs. My most recent experience was not typical! The interior rear view mirror had come loose and was hanging from its mounting. I brought my car in to have the mirror remounted on Monday The service advisor clearly explained that the windshield would need to be replaced to remount the mirror. Fortunately, they were able to jury rig the mirror so it was no longer hanging down. We scheduled an appointment for the work to be done on Wednesday. I dropped the car off and was given a loaner which was immaculate and ready to go. On Thursday afternoon the service manager called to tell me the car was ready to go. I went to the dealership, spoke with the service manager who went over the work that was done with me, as he always does. He found a coupon and deducted $100 from the bill and did not charge me for some additional checks that were performed. I paid the bill and walked out to my car and drove home. At home I was adjusting the mirror and it came loose again. Since the dealership is about five minutes away I drove back. While driving back I noticed that two pieces of masking tape were at the top of the windshield. I pulled into the drop off area and went inside. I spoke with the service manager and told him that the mirror came loose when I tried to adjust it. Unfortunately, since it was later in the day no technicians were still there to fix it. It being two days before Christmas the dealership was closed until the following Monday. I was told to bring my car back on Monday which I will do but for the three days I do not have use of my rear view mirror. This is the first time I have had any issues with the repairs made at the dealership. Hopefully, this can be resolved on Monday. More
by alanehassell
Employees Worked With
Frank
December 21, 2021
They have made all of my dealings with them very efficient & stress free, from lease to service contract. efficient & stress free, from lease to service contract. More
by mdesantis1993
December 21, 2021
Quality customer service . Service top notch .Knowledge Quality customer service . Service top notch . Knowledge mechanics . All work requested wS completed in time advised Quality customer service . Service top notch . Knowledge mechanics . All work requested wS completed in time advised More
by Lynx92903
Employees Worked With
December 18, 2021
Bell Audi is a very professional dealership. Max was always available and made it a pleasant experience. always available and made it a pleasant experience. More
by KDriscoll
December 16, 2021
Kevin was a excellent sale person and work with us to get our first EV. Very knowledgeable and accommodating. Facility was very clean and comfortable environment. our first EV. Very knowledgeable and accommodating. Facility was very clean and comfortable environment. More
by Joe
Employees Worked With
Kevin O’Conner
December 13, 2021
Service was quick. I had my car in and out within an hour for an oil change. There should be better communication between the phone consultant for service and service advisor as I requested a loaner but was for an oil change. There should be better communication between the phone consultant for service and service advisor as I requested a loaner but was booked as a standby. It was ok because the service was quick but it would have been a hassle if it were longer. More
by pkasquad
Employees Worked With
Frank Conte
December 12, 2021
Was traveling and had complete tire failure. Called all around the area and no one could help us until we reached Bell Audi. They had the tire installed washed the car The entire experience was ext all around the area and no one could help us until we reached Bell Audi. They had the tire installed washed the car The entire experience was extremely professional More
by paulmoscatello@ptconsultantsinc.com
Employees Worked With
December 07, 2021
Service was prompt and the service personnel were very courteous. They listened to my issues with the vehicle and addressed my needs courteous. They listened to my issues with the vehicle and addressed my needs More
by lawrenceafebbraro
Employees Worked With
