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Bell Audi

Edison, NJ

Overview
Employees
Reviews
4.6
1,647 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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782 US-1

Edison, NJ

08817

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Showing 1,647 reviews

February 03, 2022

the service department was helpful and kept me up on what i can expect Future maintenance costs and services More

by jim coyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
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Feb 04, 2022 -

Bell Audi responded

Jim, thank you for the great review! We appreciate your support and are thrilled to hear that you had such a seamless service experience working with the Bell Audi team. Drive safely, and we hope to see you back again down the road!

January 31, 2022

Annual Service appointment was effortless. Valet service, timely updates, quick service. Very satisfied with Bell Audi. More

by RF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2022 -

Bell Audi responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Bell Audi team. Drive safely, and we hope to see you back again down the road!

January 28, 2022

I bought my car there and alway get it serviced there. The customer service and environment has always been impeccable. More

by Rawle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2022 -

Bell Audi responded

Thank you for your excellent review and repeat business! We're delighted our team earned your complete confidence - and we wish you many safe miles till your next visit to Bell Audi. Be well!

January 26, 2022

Employee Ajay Puri was professional and efficient and a very kind and considerate gentleman. My experience was great. Bell Audi is lucky to have him!! More

by Gelster1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Puri
Report | Print
Jan 26, 2022 -

Bell Audi responded

Thank you for this wonderful review. We're glad that you found Ajay to be professional, kind, and wonderful to work with. We appreciate your kind words and will see you again next time. Thanks again, from the Bell Audi crew.

January 20, 2022

Service is getting worst day by day. They are just making money with no proper service. More

by kediapawan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Hewit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
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Feb 10, 2022 -

Bell Audi responded

This feedback is concerning to receive. I expect the highest level of service from my team, and it is disappointing that this was not better reflected in your time working with us. I would appreciate the chance to speak with you to see if I can better understand what happened here. If you are willing to discuss this further, please don't hesitate to give me a call. Thank you, Michael Slyman - Service Manager - 888-681-7167 ext 115

January 18, 2022

Brought the car in to have the adaptive headlights fixed. They called and said they were fixed but when I drove off the warning light came on. More

by Kennethmayer1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul
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Feb 10, 2022 -

Bell Audi responded

Kenneth, I'm sorry to hear this, as we pride ourselves on delivering thorough and scrupulous client care. I want to help get this fixed however I can. Please get in touch, time permitting - I will look for your contact details in the meantime. Best, Michael Slyman - Service Manager - 888-681-7167 ext 115

January 13, 2022

the team at bell audi is punctual professional and friendly. highly recommend the ease of the service process More

by AB1182
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nik, john valencia
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Jan 14, 2022 -

Bell Audi responded

Feedback like yours lets us know we're making all the right moves when it comes to excellent customer service. Thank you for the kudos and we look forward to seeing you again! - Bell Audi

January 06, 2022

Used audi service. They were very fast and polite. Only concern is I was given a price on the Internet of $243 for my service when i made the reservation However, when we got there they tried to say it was More

by Sharon_feggans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2022 -

Bell Audi responded

Hi Sharon - Thank you for sharing your feedback with our team. I am sorry for the mix-up with our pricing. I am glad that our team could correct the mistake for you, but I will be sure to address this situation to improve moving forward. If there is anything else you would like to share, please don't hesitate to call me. Thank you, Michael Slyman - Service Manager - 888-681-7167 ext 115

January 03, 2022

Clarence is the best specialist, helped out our family with our Audi, very diligent, and found us the car we were looking for. -Dan O. More

by Neverdoubtme05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : H.Parikh, awesome finance rep!
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Jan 04, 2022 -

Bell Audi responded

Thank you for the great review, Dan! Clarence is an excellent member of our team, and it is great to hear that this was reflected in your experience. We will be sure to pass on your appreciation to him. Drive safely in your new vehicle, and we are looking forward to seeing you back at Bell Audi!

December 28, 2021

Peoples are very gentle and cool place also great service.. I’m coming from NY because of great service and work. I’m thankful. More

by YHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
Report | Print
Dec 28, 2021 -

Bell Audi responded

We really appreciate you making the trip to work with us! Thank you for choosing Bell Audi and for sharing your five-star feedback. Drive safely!

Dec 28, 2021 -

Bell Audi responded

We really appreciate you making the trip to work with us! Thank you for choosing Bell Audi and for sharing your five-star feedback. Drive safely!

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