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Bell Audi

Edison, NJ

4.5
1,667 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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782 US-1

Edison, NJ

08817

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Showing 1,667 reviews

April 29, 2022

The salesperson was knowledgeable and found a vehicle that met our needs. I think we got a fair price. I was not happy with the delivery aspect. We arranged to pick up the vehicle at a certain time but h More

by Hnwiener
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uju
May 27, 2022 -

Bell Audi responded

While it is terrific to hear that you are happy with your vehicle, it is disappointing that our delivery service fell short of our high expectations. I will share your feedback so we can ensure a more efficient, streamlined experience for our future guests. Thank you and please be in touch if we can be of further assistance. Best, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

April 28, 2022

Whether I bring in my Audi or my wife's, Dan always looks after us. The work is always carried out quickly and professionally. More

by Paulechaplin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rojas
Apr 28, 2022 -

Bell Audi responded

It makes our day to know that the Bell Audi team delivers such terrific care to you and your wife! Thank you for the excellent review and for trusting us with the maintenance of your vehicles - it is our pleasure to assist!

April 26, 2022

Frank was A-mazing. Beyond helpful. I drive over an hour to have my car serviced here. More

by Lal220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Conte
Apr 26, 2022 -

Bell Audi responded

Your loyalty to Bell Audi is greatly appreciated! Frank and the team here are more than happy to assist with your service needs, and we look forward to your next visit!

April 23, 2022

This is Sonya Harrison and my experience with Edison Audi was GREAT. My car was fixed and ALL is good. 😊👍 More

by Sonya Harrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig and Paige
Apr 25, 2022 -

Bell Audi responded

It was our pleasure to work with you, Sonya! Thank you for choosing Bell Audi and for stopping by to share your experience. We hope to welcome you back again down the road!

Apr 25, 2022 -

Sonya Harrison responded

Yes I will definitely be back for future serving of my car. Take care, Sonya Harrison

April 22, 2022

Very courteous and responsive in listening and returning calls. Frank in service was great to work with! More

by jjhogan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 22, 2022 -

Bell Audi responded

Thank you for posting about your 5-star experience with Frank at Bell Audi!

April 15, 2022

Ade was very professional and with it . He knew what time we needed to be out and what price we needed around and he brought us there! Ask for him!!! More

by marreseb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adebola Adegbemle
Apr 15, 2022 -

Bell Audi responded

It's great to see Ade ensured a five-star experience! Thanks for sharing with the Bell Audi team, and congratulations on your new car!

April 14, 2022

Issue has been identified quickly and explained via video recording. Took longer time to resolve the issue than promised. Rating is 4 because I was not given loaner car as it took more time to fix. Fix provi More

by jpchandru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 14, 2022 -

Bell Audi responded

Thank you for your feedback. While I am glad our team quickly identified the issue with your vehicle, I am very sorry that we were unable to provide you with a loaner vehicle and your services took longer than expected. We will continue to work hard to ensure we can earn your five stars moving forward. If you have any ongoing questions, please don't hesitate to give me a call. Best, Michael Slyman - Service Manager - 888-681-7167 ext 115

April 13, 2022

Dan was great came in for the Audi PODS recall for my s3 – decided to wait at the dealer while they did the recall since I was told it’s only about an hour or two job which I was surprised! Appointment was More

by tcheung91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 14, 2022 -

Bell Audi responded

We are happy to hear that Dan and the team made your service experience so efficient and successful! Thank you for choosing Bell Audi and for sharing your positive feedback. We hope to work with you again down the road!

April 13, 2022

I’m very satisfied with their customer service and automotive care. I would highly recommend them. More

by kateharrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Apr 14, 2022 -

Bell Audi responded

Hi Kate - Thanks for the five-star rating and trust in the Bell Audi team. We are proud to have you as a valued customer and ensure your automotive needs are always accommodated!

April 13, 2022

Great dealership. Smooth as can be. Everyone helpful & friendly. Would highly recommend them. Thanks Bell Audi. More

by Rd1379
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ade
Apr 14, 2022 -

Bell Audi responded

We are so happy to read your feedback! Thank you for trusting Bell Audi with your business, we hope to work with you again down the road. Have a wonderful day!

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