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Bell Audi

Edison, NJ

4.6
1,645 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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782 US-1

Edison, NJ

08817

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Showing 1,645 reviews

April 26, 2022

Frank was A-mazing. Beyond helpful. I drive over an hour to have my car serviced here. More

by Lal220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Conte
Apr 26, 2022 -

Bell Audi responded

Your loyalty to Bell Audi is greatly appreciated! Frank and the team here are more than happy to assist with your service needs, and we look forward to your next visit!

April 23, 2022

This is Sonya Harrison and my experience with Edison Audi was GREAT. My car was fixed and ALL is good. 😊👍 More

by Sonya Harrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig and Paige
Apr 25, 2022 -

Bell Audi responded

It was our pleasure to work with you, Sonya! Thank you for choosing Bell Audi and for stopping by to share your experience. We hope to welcome you back again down the road!

Apr 25, 2022 -

Sonya Harrison responded

Yes I will definitely be back for future serving of my car. Take care, Sonya Harrison

April 22, 2022

Very courteous and responsive in listening and returning calls. Frank in service was great to work with! More

by jjhogan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 22, 2022 -

Bell Audi responded

Thank you for posting about your 5-star experience with Frank at Bell Audi!

April 15, 2022

Ade was very professional and with it . He knew what time we needed to be out and what price we needed around and he brought us there! Ask for him!!! More

by marreseb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adebola Adegbemle
Apr 15, 2022 -

Bell Audi responded

It's great to see Ade ensured a five-star experience! Thanks for sharing with the Bell Audi team, and congratulations on your new car!

April 14, 2022

Issue has been identified quickly and explained via video recording. Took longer time to resolve the issue than promised. Rating is 4 because I was not given loaner car as it took more time to fix. Fix provi More

by jpchandru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 14, 2022 -

Bell Audi responded

Thank you for your feedback. While I am glad our team quickly identified the issue with your vehicle, I am very sorry that we were unable to provide you with a loaner vehicle and your services took longer than expected. We will continue to work hard to ensure we can earn your five stars moving forward. If you have any ongoing questions, please don't hesitate to give me a call. Best, Michael Slyman - Service Manager - 888-681-7167 ext 115

April 13, 2022

Dan was great came in for the Audi PODS recall for my s3 – decided to wait at the dealer while they did the recall since I was told it’s only about an hour or two job which I was surprised! Appointment was More

by tcheung91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 14, 2022 -

Bell Audi responded

We are happy to hear that Dan and the team made your service experience so efficient and successful! Thank you for choosing Bell Audi and for sharing your positive feedback. We hope to work with you again down the road!

April 13, 2022

I’m very satisfied with their customer service and automotive care. I would highly recommend them. More

by kateharrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Apr 14, 2022 -

Bell Audi responded

Hi Kate - Thanks for the five-star rating and trust in the Bell Audi team. We are proud to have you as a valued customer and ensure your automotive needs are always accommodated!

April 13, 2022

Great dealership. Smooth as can be. Everyone helpful & friendly. Would highly recommend them. Thanks Bell Audi. More

by Rd1379
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ade
Apr 14, 2022 -

Bell Audi responded

We are so happy to read your feedback! Thank you for trusting Bell Audi with your business, we hope to work with you again down the road. Have a wonderful day!

April 13, 2022

Recall service was quick and efficient. All service specialists were were friendly. Great experience all around. More

by AbEb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rojas
Apr 14, 2022 -

Bell Audi responded

Thank you so much for your five stars! We are delighted to hear that your recent service visit went smoothly and we appreciate you trusting Bell Audi with your vehicle.

April 13, 2022

I went for a detail and was very disappointed. The inside was not clean, the cup holders was dirty and the mats were very slippery. They kept my car for 4hours. The outside look like a regular car More

by Melai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nik
May 27, 2022 -

Bell Audi responded

What you've described here is not the five-star service we pride ourselves on. I sincerely apologize that your detail wasn't up to our high standards and can understand your disappointment. We would like to make things right for you, so please call me when you have a free moment. Thank you for reaching out, Michael Slyman - Service Manager - 888-681-7167 ext 115

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