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Bell Audi

Edison, NJ

Overview
Employees
Reviews
4.6
1,644 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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782 US-1

Edison, NJ

08817

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Showing 1,644 reviews

May 27, 2022

I am very surprise by the level of service, this place is not supposed to be under Audi name More

by Elenaa91
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Hewit
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2022 -

Bell Audi responded

I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit, perhaps there is something I can do to help. Would you please contact me when you have the chance? Thank you, Ryan Schmidt - General Manager - 888-422-9684

May 26, 2022

Bought a jeep was delivered with broken parts including driver side door lock. They refuse to fix and are rude. Christine Carroll is not to be trusted nor anyone at this dealership. Will be proceeding with More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert D'Angelo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ajay Puri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maged (Max) Misak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Carroll
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Jun 06, 2022 -

Bell Audi responded

Ben, This is not the experience we want for our customers who just recently purchased a vehicle with us so as you can imagine, this feedback is concerning. I think it would be best if you and I spoke about this matter directly so we can work towards a solution. I am unable to find a good number from this review so please give me a call directly. Thank you, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

May 24, 2022

Everyone at Bell is courteous and professional. Our service specialist Craig was thorough and informative. Waiting area is very clean. The service was done in a timely manner and we love getting More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2022 -

Bell Audi responded

When we see feedback with the words "courteous" and "professional", it lets us know we're doing a great job. Thanks so much for giving Craig and the Bell Audi service team a shoutout, Sue. We look forward to seeing you again next time!

May 19, 2022

I always call Craig to schedule my service appointments. He is very accomodating and he keeps notes on my car concerns. He calls me and tells me what the techs have found and what needs to be done. I have a More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert D'Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2022 -

Bell Audi responded

Thank you for the great review, Bob! We are glad to hear that you had such an outstanding experience working with Craig and the Bell Audi team. Drive safely, and we hope to see you back again down the road!

May 16, 2022

Excellent service. Professional and courteous staff and technicians. Very easy to make an appointment. Very pleased with Bell Audi. More

by Kash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2022 -

Bell Audi responded

Kash, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Bell Audi team. Drive safely, and we hope to see you back!

May 16, 2022

Service department replaced cracked windshield and repaired dings all done timely perfectly with loner car provided More

by Pzayfert
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
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May 17, 2022 -

Bell Audi responded

Thanks for your review. We're glad that the team took excellent care of you and your windshield. See you again next time here at Bell Audi!

May 14, 2022

Excellent throughout. Every step was done professionally and exactly as promised. I could not have had a better experience. Highly recommended. Kevin the sales guy managed More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 16, 2022 -

Bell Audi responded

We're thrilled you had such an excellent car-buying experience, Rich! Thank you for the phenomenal review and for trusting Bell Audi with the job - we hope you love your new wheels! Safe travels.

May 13, 2022

Nick is excellent and very nice service person I had excellent experience with Nick all the time More

by Skoduri29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik esposito
Report | Print
May 13, 2022 -

Bell Audi responded

Thank you for the great review! We are so glad to hear that Nick delivered such a successful service experience. Drive safely, and we hope to see you back again at Bell Audi!

May 13, 2022

Every one is pleasant, my service associate Nik was informative and I found the waiting areas clean and inviting. More

by rxkathy83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
Report | Print
May 13, 2022 -

Bell Audi responded

Thank you for the positive feedback about our service and facilities! We are delighted to hear that you're a satisfied customer. Happy driving from our Bell Audi team!

May 12, 2022

Thank you for your support through the process! Max was awesome and will highly recommend him.He was spot on with a price match, offer and everything we were looking for. More

by SKorde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maged (Max) Misak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2022 -

Bell Audi responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Max and the Bell Audi team. Drive safely, and we hope to see you back again down the road!

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