Bell Audi

Had bought my car from Princeton Audi CPO A6. Princeton Audi is a joke, they dont care about you once the car is out there lot. When I bought the car I had mentioned there's a vibration after 55, I was tol Audi is a joke, they dont care about you once the car is out there lot. When I bought the car I had mentioned there's a vibration after 55, I was told it was fixed. I had nothing but bad experience with them. Someone recommended Bell Audi, man o man total 360 from princeton audi service, great bunch of guys very helpful and ready to listen to your problem and advise as needed. Dealt with Jonathan Kiwacz service advisor. For next service appointment Bell Audi it is for me. They re did the wheel balance and advised balance was deffinately off in the rear tires. More

I am a very picky Buyer that is out of state (Texas), and found a car I liked on line at Bell Audi. From the beginning to the end of the transaction Ramzi has been incredible. He is professional, personabl found a car I liked on line at Bell Audi. From the beginning to the end of the transaction Ramzi has been incredible. He is professional, personable, caring, and extremely above and beyond of what is expected in customer service. I have never had a comfertable or pleasant experience with any car dealer. Ramzi has made himself my salesman for life. I will buy sight unseen/driven (as I did this time) just because Ramzi made me feel that comfertable to do business with him. I truly will be calling him when it's time to get into another car and forgo going into a Dallas dealership. He is beyond the perfect and cordial sales person. On the other hand, your finaincing director was unprofessional, rude and has a nasty attitude. I did not want to converse with him this time nor will I in the future. He is a poor representative for someone that is trying to get money from a client. More

I had a great experience with Ramzi at Audi. He was knowledgeable, friendly, and added excitement to the purchase of my new car. I liked the fact that he knew about the Audi brand very well as in addit knowledgeable, friendly, and added excitement to the purchase of my new car. I liked the fact that he knew about the Audi brand very well as in addition to other brands that I was considering. He is has a pleasant yet approachable attitude about him which sets him apart from other salesmen who are too aggressive or pushy. I would definitely recommend this dealership and Ramzi for anyone interested in purchasing an Audi More

My experience dealing with Bell Audi was phenomenal. I have always dreaded the whole car buying experience, but after working with Ramzi Amawi, my opinion has changed. The entire staff at Bell Audi was co have always dreaded the whole car buying experience, but after working with Ramzi Amawi, my opinion has changed. The entire staff at Bell Audi was courteous, welcoming, and extremely helpful. As a walk-in, you never really know what to expect, but after speaking with Ramzi for only a few minutes, I felt completely at ease. The whole car buying experience with Bell Audi was made easy by their attention to detail, and courteous approach. Ramzi was, and continues to be helpful re: any questions or concerns which arise. I am thankful Ramzi helped me through the car buying experience, and I will refer anyone looking for a car, to him, without reservation. Thank you Ramzi, and thank you Bell Audi. God bless. More

I have been using Bell Audi in Edison for around a year and a half now and their service department is terrific. My A4 is a 2008 and for some reason these cars go though A LOT of oil. Bell Audi has always and a half now and their service department is terrific. My A4 is a 2008 and for some reason these cars go though A LOT of oil. Bell Audi has always topped it for free and their service professionals have always been able to help me out with any issues I've had with the car. In fact, my lease is almost up and I plan to lease my next A4 through this dealership mainly because that compared to Princeton Audi and Schneider + Nelson Audi I actually feel that the people at Bell want me to have a great experience. Its refreshing to go into a car dealership that actually takes pride in the product that they represent. More

We bought a used Acura MDX from them which experienced transmission slipping on the way home from the dealership. We immediately called them to alert them of this issue, where they reminded us that this transmission slipping on the way home from the dealership. We immediately called them to alert them of this issue, where they reminded us that this vehicle was sold "as is": greater than 100k miles. The dealership is 3 hours away, so we were unable to drive it back to them. Number emails and phone calls to the salesperson, the sales managers, the service managers have gone unreturned and my local mechanic says we need a new transmission. According to their salesperson, Pete Costigan, there was "nothing wrong with this car, except for some paint chips". Bell Audi misrepresented the quality of this car, and allowed my wife and 3 kids to travel in an unsafe vehicle. They refuse to take any responsibility for this and their after sales support is non-existent. I've now been without a usable car for 10 days since the purchase. Highly recommend you find a dealership with an ounce of ethics and honesty. More

THEY MAKE IS WORST EACH TIME. STAY AWAY Bell Audi THEY MAKE IS WORST EACH TIME. STAY AWAY Bell Audi service department itself needs overhaul. -Screwed my car instead of fixing -Worst of the wors THEY MAKE IS WORST EACH TIME. STAY AWAY Bell Audi service department itself needs overhaul. -Screwed my car instead of fixing -Worst of the worst place to get diagnosis -Horrible judgement -ON TOP OF THAT. SUCK HOLE TO PUMP YOUR MONEY Bell Audi service department itself needs overhaul. -Screwed my car instead of fixing. -Worst of the worst place to get diagnosis -Horrible judgement -ON TOP OF THAT. SUCK HOLE TO PUMP YOUR MONEY More

I had the pleasure of working with John Powell in the service department. John was very outgoing toward meeting my needs for my vehicle. He seemed very knowledgable in this area. It was a relief to fin service department. John was very outgoing toward meeting my needs for my vehicle. He seemed very knowledgable in this area. It was a relief to find someone who knows what you are trying to explain even though you don't know the correct term. More

Our salesman was very knowledgable and very personnable. He was very efficient in taking care of any minor issues and details including the car we traded in helping us get set up with our insurance abd fina He was very efficient in taking care of any minor issues and details including the car we traded in helping us get set up with our insurance abd financing for the new car. He worked with us to get a price that we were happy with and we were able to drive home in our A6 within 5 hours. that included a test drive and Hugh going over all of the operating features of the new car. If our oldest daughter would like a new Audi for her college graduation we will go right back to Hugh to work a deal. We would recommend Bell Audi and Hugh for anyone looking for a new Audi or a new car. Yust a great car buying experience. John and Nancy Coughlin More

Bell Audi is a place which can be great if you strike the right tone. I've been taking both my 2010 Audis there for service for about 8 months, it's been an experience. Like I said you have to strike the rig right tone. I've been taking both my 2010 Audis there for service for about 8 months, it's been an experience. Like I said you have to strike the right tone with your service advisor, once you do you will get a wealth of knowledge and expertise for whatever it is you are trying to do. For me it was aftermarket STaSIS upgrades mostly with a handful of general Audi OEM minor problems. After one or two times coming in I got the highest level of customer service you can expect, then higher. I strongly suggest hooking up with Jon Kiwacz if you go there, I'm not saying the other fine service advisors are any less, just that I can only speak to my experience with him. He doesn't get tired (or doesn't show it) of the numerous questions I've asked him on the phone, via email and at the dealership in regards to my cars and the upgrades I wanted. This is not just when the dealership stood to benefit from me spending my money there, but even when I considered buying elsewhere he gave me good info. So again I say, if you come in with a positive mind and become friendly with the reps, you'll be treated like one of them. One more word, the technician's foreman Tom is fabulous, he knows his stuff and works hard to please even the most obsessive compulsive customer like myself, no doubt he too is a perfectionist cuz he addressed all my concerns to my standards. More