Bell Audi

We were treated extremely well by Kiki Infante, and Mohmamed Dada through the whole process of acquiring our new A4. Extremely professional dealership, wide selection, and great range of options. Car f Mohmamed Dada through the whole process of acquiring our new A4. Extremely professional dealership, wide selection, and great range of options. Car features and specifics were explained very clearly, pricing differences were also explained clearly, as were warranty and service procedures. We left the dealership thrilled with the car and the experience. More

I live in New York and tried two Audi dealers near me that basically treated me like trash. Kiki from Bell contacted me from a search I did on-line (and at first I blew him off because I didn't want to b that basically treated me like trash. Kiki from Bell contacted me from a search I did on-line (and at first I blew him off because I didn't want to buy the car in New Jersey). However, after my experience with the other two dealers, and the fact that Kiki came across so professional; I decided to give Bell a try before moving on to a different car manufacturer. Not only was Kiki great on the phone but also in person. In fact everyone at Bell treated me like I was a friend and in the end I got an A4 Premium Quattro (which I've been driving for three weeks now and love!) at a fair price. I was amazed at how Bell made the car buying experience almost seamless and took care of all the details. I was just there again today, to pick up some cleaning supplies, and met John McAloose, the Parts Manager who treated me both professionally and as a valued customer. This has without a doubt been the best car buying experience I've had and it has made me a Bell customer for life. In a year or so I'm hoping to give the A4 to my son as a present for college graduation and go back to Kiki for an S5 Convertible (the true car of my dreams). If I'm treated as well the second time around I can certainly see Bell becoming a family tradition. A quick note about the car, if you've never drove an Audi Quattro before, it handles very well on dry ground; however the Quattro really impressed me the first time I drove it in the rain - it handles as if the road is dry. More

Overall we have been really happy with Bell Audi and Ramzi. After owning and visiting vehicles from other luxury brands and dealerships, I have say that Bell Audi and Ramzi are by far the best we have e Ramzi. After owning and visiting vehicles from other luxury brands and dealerships, I have say that Bell Audi and Ramzi are by far the best we have experienced so far in the area. They truly show they value your business and they treat you like family. Completely different experience from others. More

After traveling 6+ hours to purchase a 2005 Audi A4 Avant from this dealership within 2 weeks I found out the vehicle was sold to me with a wheel cracked in two locations. The tire did appear slightly low u from this dealership within 2 weeks I found out the vehicle was sold to me with a wheel cracked in two locations. The tire did appear slightly low upon inspection of the car so I asked Peter Costigan to have the maintenance staff to look at this before we went any further and he reported that it was just a little low and there were no problems. There should be no way any staff, even new poorly trained staff, could overlook such a huge safety hazard. I should have been clued in when he was more concerned about telling me his number 6 national audi sales level and how he sold a car to Justin Timberlake rather than answering my questions. I attempted phone contact with the appropriate staff 6 times over the course of a month and attempted to contact via email. Only after a month did I first receive a return email. Never received any phone call or offer to assist in any way. Not only was this horrible customer service and pitiful maintenance, but my life and the life of my wife was put at risk with such gross neglect of basic maintenance assessment of the vehicle. It would have had to be apparently obvious if the vehicles are even checked before being resold due to the tire becoming flat in a week's time. This issue was never resolved. I simply had no time to deal with it anymore and could not drive 6+ hours several until they could offer me some replacement, that is if I could even get in touch with someone. Therefore I cut my loses and used the spare and purchased a new spare on Ebay. Now 6 months later I have been attempting to make phone contact with Mohamed Data the business manager to cancel a warranty I purchased. Audi Pure Protection's policy is you must cancel it through the dealer you purchased the vehicle at. So here I sit two and a half weeks later with a warranty I can't seem to cancel (my prorated money that I want back) and no return contact from Bell Audi. Paul Schwab was the only professional staff I encountered during my time at Bell Audi. Please strongly consider other Audi dealerships and options if you are looking to purchase an Audi. This dealership is a disgrace to the Audi brand. More

I had a terrible sales experience with Kiki Infante from Bell Audi in Edison NJ. My wife and I came in recently to acquire some information on some of their Audi models; in the 15 minutes we were there, he Bell Audi in Edison NJ. My wife and I came in recently to acquire some information on some of their Audi models; in the 15 minutes we were there, he provided us with horrible service and barely answered any of our questions. Throughot the whole time, he made us feel like he was doing us a favor by even talking to us. I can't believe that Bell Audi employes individuals like Kiki, and I am sure I am not the first person he has given this type of service to. He made my decision of giving a near by competitor very easy. I manage a servicedesk and I would never want some one like this representing my team. More

i was shopping for an audi a4 or a5. they have actually been my dream cars for a while now. i went to bell audi and i was very pleased with the service i received there. sales rep. Ramzi Amawi really took been my dream cars for a while now. i went to bell audi and i was very pleased with the service i received there. sales rep. Ramzi Amawi really took the time to show me the cars and was very freindly with me. it seemed that he enjoyed helping more as a friend then a sales rep with a customer and just tryin to make a sale. so he showed me an audi a4 prestige model which i fell inlove with. and the deal he gave me deff wasnt somethin i can pass up or think about. i finally felt like i got my dream car. and also made a great friend while doing so. im very happy i went to this dealer and i love the service i get when i go to bell audi! i can deff say i will get another car from there when im ready and i reffer anyone that is looking for an audi to Ramzi. looking forward to this new long freindship! More

Ramzi was very friendly, helpful and provided outstanding service. I enjoyed my car buying experience at Bell Audi and will definitely recommend to others. Jack from Finance was also very helpful. Quality of service. I enjoyed my car buying experience at Bell Audi and will definitely recommend to others. Jack from Finance was also very helpful. Quality of work is ranked a bit lower because at delivery the car was found to be a bit dirty from inside. Ramzi took care of it as soon as he noticed it. Overall - great team and a great experience. Keep it up!! More

We had already visited another dealership and had a great test drive in an S4 there; however, their selection was extremely limited. Bell Audi had several S4s in different colors and option levels and Ramzi test drive in an S4 there; however, their selection was extremely limited. Bell Audi had several S4s in different colors and option levels and Ramzi Amawi happily showed us every one on the lot. He was knowledgeable about the vehicle and carefully explained many of the features to us while we took another test drive. Although we were expecting to take a little longer to make up our mind, Ramzi was able to make us an offer we couldn't refuse, as the final price was excellent. More

My experience with Bell Audi, and particular with Ramzi Amawi, was terrific and would recommend working with him to friends. At first I was reluctant to come to Edison, which is 70+ miles from my home to Amawi, was terrific and would recommend working with him to friends. At first I was reluctant to come to Edison, which is 70+ miles from my home to make the deal, but it proved to be well worth my while. The price was right, there were no games involved, and the whole process was straightforward and simple. The car delivery was slightly delayed due to the winter storms, but the dealership made sure it got there within my time requirements, and Ramzi even called from Chicago where he was snowed in to keep me up to date. The finance guy Jack Russell was also terrific. I have never had a better car buying experience. More

Went in to Bell audi to look and nothing more, Ramzi introduced himself and was not overbearing and attentive when needed. After doing some research I returned and purchase my car with the assistance of introduced himself and was not overbearing and attentive when needed. After doing some research I returned and purchase my car with the assistance of Ramzi. He has made the experience enjoyable so far. More