Bell Audi

Service team is well versed with there responsibilities, great team, timely managed, considers last minute additional service requests too, Overall Awesome experience great team, timely managed, considers last minute additional service requests too, Overall Awesome experience More

Absolutely worst experience at this dealership. We showed interest in an CPO certified Audi Q5 2021. We specifically informed the dealership, we did not want a car that has previously been in an a We showed interest in an CPO certified Audi Q5 2021. We specifically informed the dealership, we did not want a car that has previously been in an accident. After knowledge of our request, they showed us the cars on their lots which "were not in accidents" and showed Carfax reports to prove it. After choosing a car and taking it for a test drive, we put a down payment. After putting the down payment, they informed us that the vehicle is undergoing a recall in which would elongate the delivery process. Finally, 2 minutes before my family was about to sign the contract to finalize the deal, the staff member and manager informed us that the car did in fact have an accident. Little did we know that the car was in an accident but had not gone through insurance which did not show up on the Carfax report. Also, when discussing interest rate and finance methods, the staff knew my family had good credit (Tier 1 Credit). However, regardless when developing a quote, they put more interest than what was previously discussed. The mistake was noticed by my family members in which the staff fixed their mistake. Not sure what is going on behind the scenes in this dealership but overall this dealership tried to scam my family and cheat their way into a purchase. More

Fast efficient service. Everyone is friendly and the facility is clean & organized. I’m happy I purchased my vehicle from Bell Audi. Everyone is friendly and the facility is clean & organized. I’m happy I purchased my vehicle from Bell Audi. More

It’s always a pleasure to deal with Bell Audi whether it be their sales or service department. Bell is 36 miles from our home and we have another Audi dealership within 3 miles. We only go to Bell. be their sales or service department. Bell is 36 miles from our home and we have another Audi dealership within 3 miles. We only go to Bell. More

Love the way services being done here and explained to customers verbally as well as through video recordings!! customers verbally as well as through video recordings!! More

Sales assistants ok. Collecting sales tax for their delivery charge also. After sales their cleaning of the vehicle is comparatively poor than other car dealers. If you ta Collecting sales tax for their delivery charge also. After sales their cleaning of the vehicle is comparatively poor than other car dealers. If you take delivery in a rainy day, they are not even care to wash the vehicle. All other customer service ok if you go direct there. Phone calls poor response. More

Excellent customer service and workmanship again. Frank was great in being flexible and communicative throughout the day. Frank was great in being flexible and communicative throughout the day. More

Excellent customer service. Always very well taken care of whenever I visit Bell Audi. Staff is friendly and helpful. I would recommend Bell Audi to anyone looking to purchase Always very well taken care of whenever I visit Bell Audi. Staff is friendly and helpful. I would recommend Bell Audi to anyone looking to purchase or service their Vehicle More

Bell Audi is a great dealership that provides exceptional service. The staff is always friendly and accommodating. service. The staff is always friendly and accommodating. More

My 7th car I leased through Jason. Always takes care of us and gives us the best deal. No gimmicks he is upfront and honest with prices and always there to help! Always takes care of us and gives us the best deal. No gimmicks he is upfront and honest with prices and always there to help! More