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Bell Audi

Edison, NJ

Overview
Employees
Reviews
4.6
1,642 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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782 US-1

Edison, NJ

08817

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Showing 1,642 reviews

January 13, 2023

Fast efficient service. Everyone is friendly and the facility is clean & organized. I’m happy I purchased my vehicle from Bell Audi. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Bell Audi responded

We’re delighted to get your 5-star review. Thank you for working with the team!

January 11, 2023

It’s always a pleasure to deal with Bell Audi whether it be their sales or service department. Bell is 36 miles from our home and we have another Audi dealership within 3 miles. We only go to Bell. More

by Ciracor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rojas, Frank Conti and Mateo Badia
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Jan 12, 2023 -

Bell Audi responded

Thank you for this awesome review of Bell Audi. We are grateful that you take the trip out to work with us! Your loyal business means the world to the team. Until next time!

January 05, 2023

Love the way services being done here and explained to customers verbally as well as through video recordings!! More

by Hemant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jan 05, 2023 -

Bell Audi responded

Thank you so much for this flattering review of Bell Audi! We can't wait to assist you again int he future!

December 31, 2022

Excellent customer service and workmanship again. Frank was great in being flexible and communicative throughout the day. More

by PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Jan 03, 2023 -

Bell Audi responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Frank. Drive safely, and we hope to see you back again at Bell Audi!

December 31, 2022

Sales assistants ok. Collecting sales tax for their delivery charge also. After sales their cleaning of the vehicle is comparatively poor than other car dealers. If you ta More

by plsnet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2022 -

plsnet responded

The finance manager explained me that the tax is not for the delivery charge, but for the documentation fee of $799.00 is taxable by law in NJ. I am ok with that. Regarding the cleaning of the vehicle the manager inspect the vehicle and said that they can clean and fix the spots after the holidays free of charge.

Feb 20, 2023 -

Bell Audi responded

Thank you for taking the time to update your review and for sharing your initial feedback. I am happy to hear that our team addressed your concerns and that you feel confident in Bell Audi. If there is anything else you wish to discuss, please don't hesitate to call. Kind regards, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

December 30, 2022

Excellent customer service. Always very well taken care of whenever I visit Bell Audi. Staff is friendly and helpful. I would recommend Bell Audi to anyone looking to purchase More

by suckafree271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Bell Audi responded

Thank you for the great review! We appreciate the kind feedback and hope to see you again at Bell Audi. Safe travels!

December 29, 2022

Bell Audi is a great dealership that provides exceptional service. The staff is always friendly and accommodating. More

by Cassie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

Bell Audi responded

It was our privilege to serve you, thanks so much! -- Bell Audi Team

December 19, 2022

My 7th car I leased through Jason. Always takes care of us and gives us the best deal. No gimmicks he is upfront and honest with prices and always there to help! More

by vcuomo16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Skolnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Bell Audi responded

All we can say is — wow! We're thrilled that Jason stepped in to provide yet another great leasing experience. Your feedback means the world to us. Enjoy! - Bell Audi

December 12, 2022

I was impressed with inventory. I live an hour away but I still traveled. I was glad that I did More

by nmosch
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Callista
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Dec 13, 2022 -

Bell Audi responded

Thank you for making the trip out to work with us! We appreciate your support and hope to see you again at Bell Audi. Safe travels!

December 08, 2022

Today we went to sign papers to purchase the car. After scheduling an appointment a week before we arrived at the dealership thinking that within 20 minutes we would be finished!! Not knowing that 3 More

by gbenz1951
Recommend Dealer
No
Employees Worked With
Maged (Max) Misak
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Bell Audi responded

This is never the experience we want for our guests, and I'm sorry to hear that your visit lasted longer than expected. We understand the value of timely and personalized care, and I regret that your time with us didn't better reflect that. Your feedback will be discussed with my team to ensure we are going above and beyond to assist our customers. If there is anything else I can do to improve your experience with us, please be in touch. Best, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

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