Bell Audi

I have been dealing with Bell Audi since we purchased our daughter her first car, a 2007 Audi A4 back in May, 2009. Since the purchase, the vehicle has been back for numerous service issues and I have never daughter her first car, a 2007 Audi A4 back in May, 2009. Since the purchase, the vehicle has been back for numerous service issues and I have never been as pleased as I was on my last visit, dealing with Jonathan Kiwacz. Jonathan made the whole process entirely painless and smooth. He went above and beyond to insure that I was 100% satisfied, not only with the repair, but the entire process, from beginning to end. He put me at ease, understood my issues, called me every step along the way and explained the process and repair in language which made it clear to understand. I would recommend Bell Audi service department and I look forward to dealing with Jonathan in the future. More

I have been taking my car in for service for a number of years at this dealership. Jonathan, was the very first advisor that I dealt with when I took my car there for the first time and I am always happy wi years at this dealership. Jonathan, was the very first advisor that I dealt with when I took my car there for the first time and I am always happy with the level of customer service he provides. He takes the time to explain in detail, the nature of the work being done or that needs to be done. I always feel I am in good hands when I deal with Jonathan. I have dealt with other advisors, but it's to the point where when I call to make an appointment, I always request Jonathan. Quite frankly he is the reason I keep returning to Bell Audi. I have other friends who own and drive Audi's and I always recommend Bell Audi for their service needs. I have dealt with other Audi Dealers in the Tri-State Area and no one compares to Bell Audi. P.S. - Carl the Service Manager is fantastic - any issues I may have, he makes a non-issue. I have a lot of Confidence in Bell Audi, which is why I remain loyal. More

I finally ended my long term love affair with my Saab convertible and ordered a 2013 A5 cabriolet. Jason at Bell Audi was wonderful to work with. He was informative without being pushy. He returned all convertible and ordered a 2013 A5 cabriolet. Jason at Bell Audi was wonderful to work with. He was informative without being pushy. He returned all my calls promptly and stayed late so we could take care of paperwork. The price we settled on was very fair and exactly what I wanted to pay. I visited another Audi dealer in the area who never bothered to return my call. I test drove the BMW convertible and the Volvo and the Audi A5 was the clear winner. I purchased a few accessories from the parts department-they were very helpful. I brought my new Audi A5 convertible home today! Glacier White Metallic, Black Top, Titanium Gray Interior...Gorgeous! Thank you Jason, you did a great job!! More

My salesman, Albert Nkansa was very attentive, he addressed all of my concerns and provided thoughtful insight to my questions. I definitely would suggest this dealership and especially ask for my s addressed all of my concerns and provided thoughtful insight to my questions. I definitely would suggest this dealership and especially ask for my salesman. More

I just recently received my new Audi Q7 that I order a few months back,from the beginning TJ was by far very helpful,he answer the questions I had and gave me the idea of ordering my Q7 just how I wanted few months back,from the beginning TJ was by far very helpful,he answer the questions I had and gave me the idea of ordering my Q7 just how I wanted it.The first time I went to the dealer it was almost time to close and he was willing to stay helping me even when it was after hours.He is very friendly and goes out of his way to help you in whatever it might be,once the car was ordered he kept in touch with me thro the process giving me updates on the car as it shipped,ETA ect.. overall this has been the best dealer experience I've had in my life,it was done fllawlessly thanks to the help of a very knowledgeable,friendly and always willing to help salesman name Tejas Triveti.With this experience I would make this dealer the only dealer I will go to for maintenance and future car purchasing,keep up the great work! Thank you again... More

This is the second time I do a deal with Albert Nkansa. He made things extraordinarily easy for me. The original car I purchased suffered from a technical issue (a seal from the gas tank failed and the int He made things extraordinarily easy for me. The original car I purchased suffered from a technical issue (a seal from the gas tank failed and the interior of the car smelled like gasoline very bad) the guys at the dealer did a good job getting me into a new car. Albert promise me that he was going to help me, and he truly did. I meet with Albert, he noticed I didn't have a lot of time so he proposed that I leave and do the things I needed to take care of, while he make sure my new car was ready, then he personally delivered the car to my office with all the paperwork included. It was already late during the day but he still offered to go over the car and explain some of the new features of the model. To make things even better, few minutes after He left my office, Albert called to my cell to make sure I was comfortable with the car. That is great service and customer attention. My experience with Albert has been nothing but great. He delivered what he promised in a very professional manner. More

Jonathan always made us feel at home. He is very friendly very very knowledgeable I tell all my friends that have Audi's only to go to the Bell Audi dealership. He is great!!!! friendly very very knowledgeable I tell all my friends that have Audi's only to go to the Bell Audi dealership. He is great!!!! More

I recently purchased my second vehicle from Bell Audi in Edison. In November of 2009 I purchased my 2010 Ibis white Audi S5 and in September 2012, a Panther black 2013 Rs5 from Albert at Bell Audi. Althou Edison. In November of 2009 I purchased my 2010 Ibis white Audi S5 and in September 2012, a Panther black 2013 Rs5 from Albert at Bell Audi. Although there are closer Audi dealerships to where I leave, I’ve always been treated with service that exceeds my expectations which keeps me coming back. Everyone from the valet service to the personal service advisors to the general manager have always been courteous and extremely helpful. Albert, who was my salesman, went above and beyond to assist me with any questions that I had and even delivered the vehicle personally to my home. I look forward to working with Bell Audi again when it’s time to move into the R8 ! ! More

I found my vehicle online and Steve reacted quickly to my questions and needs. This was my first time buying a vehicle remotely and both Steve and Finance made the experience easy and not intimidating at al questions and needs. This was my first time buying a vehicle remotely and both Steve and Finance made the experience easy and not intimidating at all. All of my needs and requests were met and questions were answered even after the vehicle had been purchased. I would recommend both Steve and Bell Audi to anyone and everyone! More

I saved over two thousand dollars getting my car serviced here. They KNOW what needs to be done and more importantly they know what does NOT need to be done. I went to another Audi dealership in Eatontown here. They KNOW what needs to be done and more importantly they know what does NOT need to be done. I went to another Audi dealership in Eatontown first and it was obvious that customer satisfaction nor creating value for their customer was a priority for them. They never responded to me after I took the time to respond to their automated customer service evaluation request expressing my unhappiness with the quality of their service. The folks at Bell Audi know how to do business and maintain a life long customer. I am very happy and the two thousand dollars I saved by NOT servicing my car with Eatontown for things I didn't need was WELL WORTH the extra 10 minutes in distance from my home! Shop around before you choose a dealer and definitely check out Bell Audi. Jonathan Kiwacz was an absolute pleasure to deal with. Kudos to him and Bell Audi. Hope you enjoy your experience as much as I have. More