Bell Audi

I was shopping around for a new lease and was cross shopping a BMW 328i xdrive with an Audi A4 quattro. I e-mailed several dealers to try and find a fair price. I was well aware what the cars should shopping a BMW 328i xdrive with an Audi A4 quattro. I e-mailed several dealers to try and find a fair price. I was well aware what the cars should be leasing for based on their current residual values and was ultimately going to decide on which car was best for me. Late on a Friday afternoon, I e-mailed Bell Audi and received a prompt reply from Rami Ayyash who asked specific questions on which model, trim and options I was looking for. In the end he worked up a lease quote for me and I found the price to be fair and advised him I would come in first thing the following morning to take the vehicle on a test drive. When I arrived at the dealership, the receptionist greeted me and asked if she could help me. She notified Rami that I was here to see him and he quickly came over to introduce himself, remembering immediately who I was from our e-mail exchange the night before. I let him know I was in a bit of a rush since I had plans that day and was hoping I could test drive the A4. He grabbed the keys and we went out for a drive. During the test drive it was clear he was very knowledgeable about the A4 and Audi vehicles in general. I've gone on test drives where I knew far more about the vehicle than the dealer. Rami was very personable and down to earth and naturally that made me feel comfortable. At no point did it feel like I was working with a salesman. He knew I had plans that day and made no such attempt to keep me in the showroom to try and close the sale - instead he gave me his cell number and told me to just keep in touch, whether it be call or text, and let him know what I decided. I thought about the A4 and how well it drove but knew I wanted the sport package. I compared this to the Sport M trim in the 328i and went to see the BMW one more time. I went to BMW right up the road on Route 1 and walked in, received no greeting from the receptionist, walked up to the 328i in Sport M trim and basically took my time with it. I knocked on the plastics in the interior, I got into the back seat, I opened the trunk, making noise the whole time mind you, and not a single salesman approached me. I found this odd but was glad in a way because I knew what I was looking for and knew enough about the vehicle that I was better off on my own. However, if I were reviewing that dealership they would be getting the lowest rating possible. So the weekend passed and I thought about it. On Monday I sent a text to Rami to see if he was working and he said he'll be there in the afternoon. I went and we went over exactly what I wanted in the color combination that I wanted and he said he'll do what he can to find it for me. As far as he could tell, at that moment, there were no A4s matching that configuration. I left a deposit and waited to hear back from him. I sent him a text the following day (annoying him I'm sure) to see if he had any updates; none he said, they're still looking. I gave him a back up color option if it made things easier. Just as I'm leaving work for the day, I see I have a missed call on my phone from Rami, followed by a text saying "call me when you get a chance". I call him up and he tells me he found the car in my original color choice, Ibis White. He would need to swap it with the dealer who has it and planned to make the trip tomorrow (Wednesday). I thanked him and told him I look forward to hearing back from him. The next day, around the same time of day, I received a picture message from Rami, consisting of three photos, one of the front of the car, one of the rear and one of the interior clearly showing it had the three-spoke steering wheel (part of the sport package that I wanted). I was way too excited at this point and called him up asking if it was early enough to have the car prepped for delivery today. He was a bit hesitant, almost off-guard, telling me he still had to have it detailed and get everything ready. I said I understood to which he asked "what time can you get here?". I told him I could get there within one or two hours and sure enough, I was there within an hour. Rami was surprised how fast I had gotten there but wasted no time walking me through the service area to the detailing area to show me my car. Along the way, we spotted three R8s being serviced in the bay, one was a V10 that they apparently just got in and he gravitated to it like a kid in a candy shop. He leaned inside and gushed over the interior and the outside of the car. I felt like I was car shopping with a buddy of mine. It was clear Rami was passionate about the cars he sells. From there we finished up the paperwork and I was finally done and ready to take my new A4 home well after their 8pm closing time. The Finance Manager I dealt with, Shree was very professional and a pleasure to work with. Rami then took me out to show me virtually every feature in the car and set up the bluetooth connection for my phone. We walked around the outside, went over all the details and even said that if I got home and forgot something he showed me, to just call or text him and he'll go out to a similarly equipped A4 and sit in it and walk me through whatever I needed help with. Rami made the whole experience. I've never had an easier experience in leasing a new vehicle and I've leased numerous times. From the no pressure attitude, to the searching and swapping of the exact match I wanted, to the passion he has for the cars he sells, Rami is the guy you go to when you want an Audi. Period. Thanks again Rami, you better be there in three years because I'll be back and my wife will be coming with me for her own Audi. More

Jason was great to deal with during the purchase experience. He was very helpful during my initial look and test drive of the car I was interested in. He was also extremely responsive when I calle experience. He was very helpful during my initial look and test drive of the car I was interested in. He was also extremely responsive when I called afterwards with questions. He was not pushy which made it an easy transaction. Would highly recommend dealing with Jason when buying a car. More

Adnan was very professional and spent a considerable amount of time explaining the car and all of its benefits. He also listened well to exactly what I wanted and showed me the car that fit what I was l amount of time explaining the car and all of its benefits. He also listened well to exactly what I wanted and showed me the car that fit what I was looking for at a price that was right. More

A+ I've been searching for a vehicle for over a A+ I've been searching for a vehicle for over a month now. Specifically a sports-style, stick shift, 2 door car. I live in southern New Jersey, but A+ I've been searching for a vehicle for over a month now. Specifically a sports-style, stick shift, 2 door car. I live in southern New Jersey, but I did go throughout the state and even contacted dealerships in Pennsylvania. I didn't mind, since my search was so specific and I knew It was going to take time since I also was trying to stay under a certain budget. Well, like I said, I contacted about six different dealerships in the NJ-PA area with these specific requirements including the budget part and not one was willing to work with me, except for BELL AUDI. I can't say this enough, the experience I had in purchasing this vehicle was incredible. The salesman Rami was the most pleasant, friendly salesperson I've ever dealt with, in this my 4th vehicle. I'm very skeptical, I know dealerships are a business and their job is to make money, so I always go in with my defenses up, :-), but from the moment I contacted and spoke with him, To meeting him and working with him, everything was professional. It felt like a friend-friend atmosphere rather than a customer-dealer. He made me feel right at home. Not one second I felt like I was over my head or that they were being dishonest. The experience was incredible. He was able to talk to his superior and lower the price to for my budget (something that other dealerships refused to do even after I'd showed them similar vehicles at a lower price) on a 2011 vehicle that I'm sure would have sold quickly. Anyways, I just want to say thanks to Rami for all the help, the number of days responding my emails and for all the info. In the future whenever we decide to purchase our next car, I will always search Bell Audi first. I also want to give credit to BOB the finance person. Even after the banks had officially closed he worked to find emails and open lines to reach a bank associate to get me a great low percentage rate. Amazing. I had to drive 2 hours each way to purchase a vehicle. But I can honestly say it was well worth it. Thanks BELL AUDI -Victor, South Jersey More

The salesperson that helped me was very easy to work with. He knew how to do his job in a precise manner. I was pleasantly surprised and a happy customer. with. He knew how to do his job in a precise manner. I was pleasantly surprised and a happy customer. More

Steve Stoop and the rest of the Audi team at Bell Audi exceeded our expectations when purchasing our new Audi. Steve was patient while we deliberated the right vehicle for our lifestyle. We love our secon exceeded our expectations when purchasing our new Audi. Steve was patient while we deliberated the right vehicle for our lifestyle. We love our second Audi vehicle and look forward to long relationship with Bell Audi. Thanks Steve, you guys made it a wonderful experience. Jeremy & Jobina More

I had been to Bell Audi for warranty work on my 2010 a4. I had been to Bell Audi for warranty work on my 2010 a4. Was always impressed with their customer care and their relatively new facility. When it ca I had been to Bell Audi for warranty work on my 2010 a4. Was always impressed with their customer care and their relatively new facility. When it came time to upgrade I decided to give them a call. Don Rothman was the salesman that I got connected to. I was ready to buy as they had the exact model/color/options I was looking for. Don was able to get me a 2013 S4 for exactly the price I wanted. I drove there to same day to get the deal done. They even let me come back a couple days later to remove some of my mods off the car. Don personally helped wih both my old and new car. I had talked to other dealerships and everyone else wanted me to go back to stock or change this/change that. I would definitely recommend Bell Audi again. And most definitely recommend talking to Don Rothman for your next Audi. More

I have purchased 3 vehicles from Steve stoop. He is truly the best. They have beat prices from another dealer when we showed them. The dealership is clean. People are friendly. They have a nice waiting area the best. They have beat prices from another dealer when we showed them. The dealership is clean. People are friendly. They have a nice waiting area with coffee. We had issue in service and between Steve stoop and manager they fixed it! We really have no complaints. They are expensive but they sell Audi !!! More

I WOULD ONLY RECOMMEND THIS DEALERSHIP BECAUSE OF ZANETA. Zaneta was great. She follows up with you in a timely manner and isn't pushy. She gets to the point and is concise. Someone else sold me the c Zaneta was great. She follows up with you in a timely manner and isn't pushy. She gets to the point and is concise. Someone else sold me the car but she took over for him and picked up right where he left off. She worked hard to make me feel comfortable with my purchase and was there to answer any questions I had. I do have a few complaints about the dealership in general though. The finance department was not helpful at all. When I bought the car in November the finance department quoted me a monthly payment based on a certain down payment, credit score, and loan term. When the car came in months later (February), they seemed to have misplaced my paperwork. They couldn't find/recall the monthly payment I was quoted. They couldn't even find the receipt for my deposit amount! It took them DAYS to get back to me. They never even ran a credit check on me until this point. The loan amount / length of my loan is MUCH MORE/LONGER than what I was quoted in November. I wanted the car so I agreed to the new quote despite my frustration. I was very annoyed. My temporary license plates are now expired and I still haven't been notified as to where my permanent plates are. I think that is a bit ridiculous. There is no iPhone 5 adapter for the car (it comes with an iPhone 4 jack). More

Jason and Jonathon were a pleasure to work with. Jason gave me a reasonable amount for my trade-in, comparable to its blue book value, he showed me all the features in my new car, he put on my temp tag fo gave me a reasonable amount for my trade-in, comparable to its blue book value, he showed me all the features in my new car, he put on my temp tag for me, he made sure that the car was taken to the body shop and that significant defects were fixed before I picked up the vehicle. He was also very personable and easy to deal with. I will definitely purchase my next Audi from Jason, and continue going through Jonathon for service. More