Bell Audi

Service was excellent from the scheduling to attention at the agency, including the work performed. The car was delivered quickly and in great conditions the agency, including the work performed. The car was delivered quickly and in great conditions More

I had wonderful experience at this dealer. Quick, helpful and cordial at all times. Max was extremely accommodating and made the car-buying process smooth and easy. Quick, helpful and cordial at all times. Max was extremely accommodating and made the car-buying process smooth and easy. More

Worst buying experience imaginable. Here is a summary of my experience: 1. As of April 22 I can no longer legally operate my new vehicle as the temporary registration and plate expir Here is a summary of my experience: 1. As of April 22 I can no longer legally operate my new vehicle as the temporary registration and plate expired. Bell Audi has yet to provide permanent registration. The general manager has stopped responding to my inquiries and can’t seem to provide a valid status. 2. Despite having agreed in writing (via email) to the terms of my purchase, the Purchase Agreement provided at delivery of the vehicle did not accurately reflect the deposit I had put down prior to purchase. Had I not checked the math myself this would have resulted in substantial overpayment. 3. Despite having agreed in writing (via email) to the terms of my purchase, the Purchase Agreement provided upon delivery of the vehicle reflected an Amount Financed that was higher than we had already agreed upon. Furthermore, the Finance Manager seemed annoyed that I was unwilling to sign the inaccurate Purchase Agreement. 4. After taking delivery of the vehicle I discovered it was missing standard equipment (pet barrier and cargo cover). I received no response from the Sales Associate regarding my inquiries on the missing equipment. 5. I was repeatedly advised that Bell Audi's policy was never to accept deposits on vehicles - yet I was required to make a deposit (which per #2 was not accurately reflected in my Purchase Agreement - they had to mail me a check for the difference) 6. Personal information from the previous owner and their family members hadn't been deleted from the vehicle prior to delivery 7. They wouldn't even pick me up at the airport when I came to take delivery despite having traveled from Michigan to acquire the vehicle More

Bell Audi is extremely knowledgeable about the cars, very professional and pricing was fair. A very good experience for someone who is wary of shady car salesmen! professional and pricing was fair. A very good experience for someone who is wary of shady car salesmen! More

Once the sale is done, they don’t give a crap about customer service. And make sure you check your contract. Eric Feldman was good in the beginning but once we hit the contracting process, contract te customer service. And make sure you check your contract. Eric Feldman was good in the beginning but once we hit the contracting process, contract terms did NOT reflect what Eric agreed to and he couldn’t explain his mistake but instead tried to say it’s really complicated and the numbers won’t ever match up. Then, when the right terms and numbers were finally included after working with a sales manager, and the new plates finally came in but air needed them mailed, Eric has gone MIA and has become unresponsive through my multiple attempts to contact him through various channels. It’s unfortunate. More

Allan Kilimnik was extremely helpful in getting us the vehicle in a timely fashion. We worked with him and General Manager Ryan Schmidt to get the pricing we wanted in a very business like way. I would vehicle in a timely fashion. We worked with him and General Manager Ryan Schmidt to get the pricing we wanted in a very business like way. I would highly recommend this dealership for their professionalism and respect for the customer. More

Great experience and exceptional customer service. Victoria was extremely helpful and accommodating. She was really good at following up to ensure my concerns were addressed. Victoria was extremely helpful and accommodating. She was really good at following up to ensure my concerns were addressed. More

Very helpful. Easy to work with and schedule appointments. Reliable service. Pleasant staff and environment Easy to work with and schedule appointments. Reliable service. Pleasant staff and environment More

Fast efficient and friendly. Happy to come here for service Looking forward to my next Audi. Happy to come here for service Looking forward to my next Audi. More

A friend recommended that I speak to Ade at Bell Audi in Edison. She received excellent service from him on a recent purchase of an Audi Q5. Ade was friendly and knowledgeable throughout the whole proces Edison. She received excellent service from him on a recent purchase of an Audi Q5. Ade was friendly and knowledgeable throughout the whole process. I appreciated his patience and attention to detail. I only came to look but thanks to Ade, I left with an Audi Q5. Overall, we had a great experience. Thanks. More