Belk Ford Mercury

Belk Ford seems to be a shadow of its previous self; especially the service department. Service is on a first-come first-served basis; ergo, no more scheduling of appointments for the customer's conveni especially the service department. Service is on a first-come first-served basis; ergo, no more scheduling of appointments for the customer's convenience. The service staff , especially the lady doing the service writing, was very helpful to me and customer friendly. More

10K mileage and recall service As usual Belk Ford took care of my service needs in a very timely and efficient manner. Jack got me set up and kept me informed. As usual Belk Ford took care of my service needs in a very timely and efficient manner. Jack got me set up and kept me informed. More

I had nothing but bad experiences in two occasions with the ford service, but this time I have had it and I will not go back there any more! the ford service, but this time I have had it and I will not go back there any more! More

First oil change on F150 Good service convenient waiting room be good to return seat to original position before returning to customer . Friendly staff is a plus room be good to return seat to original position before returning to customer . Friendly staff is a plus More

Great friendly service. Paula in the service department was so kind and helpfully. The car was repaired and on the road at the time they promised. Highly recommend was so kind and helpfully. The car was repaired and on the road at the time they promised. Highly recommend More

Awesome experience All the staff were exceptionally friendly and helpful; however, the salesman Trey went over and beyond to make my buying experience go smoothly. He he All the staff were exceptionally friendly and helpful; however, the salesman Trey went over and beyond to make my buying experience go smoothly. He helped me to find the exact vehicle I have been wanting within my preferred budget. I would recommend asking for Trey when you shop at Belk Ford. More

Recommend them highly We have purchased several vehicles from Belk Ford, of which the last two has been from Austin. Would highly recommend anyone using this dealership. Th We have purchased several vehicles from Belk Ford, of which the last two has been from Austin. Would highly recommend anyone using this dealership. The maintenance department is highly recommendable. More

Excellent Service Drop off service worked well. Very short wait time. I expected late afternoon before ready, they had my truck serviced and tire rotation completed b Drop off service worked well. Very short wait time. I expected late afternoon before ready, they had my truck serviced and tire rotation completed by noon without an appointment. Great service. More

Great Service Department Very short waiting time! When you make an appointment they take it serious because I've never had a long wait. Their service department is the best th Very short waiting time! When you make an appointment they take it serious because I've never had a long wait. Their service department is the best that I have ever experienced. They are exceptional! More

FAST AND COURTEOUS SERVICE We left our F150 truck at Belk Ford in Oxford, MS the night prior to the scheduled work order and the work was completed before noon the following day We left our F150 truck at Belk Ford in Oxford, MS the night prior to the scheduled work order and the work was completed before noon the following day. We definitely received quick and courteous service! More