Behlmann Buick GMC
Troy, MO
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I Dealt with Behlman the first time when I was 38 years old. Thru the years I bought several cars from them. This past year I needed a new car. We purchased a new Buick. The Dealership is outstanding. From old. Thru the years I bought several cars from them. This past year I needed a new car. We purchased a new Buick. The Dealership is outstanding. From the personal to the mechanics I have never thought any less of anyone that works there. From the salesman to the mechanics all of their attitude are outstanding. The waiting rooms are clean and nice, the restrooms are the same. All, of their employ's are curteous and helpful More
I felt very informed as to what was going on. I was given an estimate for 2 hours of labor but the actual repair took less than 45 minutes but i still had to pay for 2 hours worth of labor. I di I was given an estimate for 2 hours of labor but the actual repair took less than 45 minutes but i still had to pay for 2 hours worth of labor. I discussed this with shop personnel and was told i still had to pay for 2 hours as this was a standard rate and the person who fixed my vehicle was so experienced he could finish the work faster. More
Beware of price gouging and price changing. They had a used vehicle listed for $39.5k they stated we could by it for 38.5k, we texted our salesman Nick to make an appointment to come make a d They had a used vehicle listed for $39.5k they stated we could by it for 38.5k, we texted our salesman Nick to make an appointment to come make a deal and he wouldn't return our calls. low and behold we discovered that they raised the price to $42k Crooked?.... You decide.... More
Charged $102. 36 to be told I had a bad tire. Won’t recommend.was told could be 2 weeks to get in. He put me in where someone cancelled. I feel two weeks is too lon 36 to be told I had a bad tire. Won’t recommend.was told could be 2 weeks to get in. He put me in where someone cancelled. I feel two weeks is too long to wait. When you purchase a car used or new at a place you shouldn’t have to wait that long if there’s a wait like that a lot maybe more help is needed. More
Salesman Eric Weber got bent out of shape when I asked if there was any wiggle room in the price. He said he would take it to the auction and take his losses before He would come down. Good luck at the aucti there was any wiggle room in the price. He said he would take it to the auction and take his losses before He would come down. Good luck at the auction !! We went just down the road to Jim Trenary and made an even better deal !! More
After initially not hearing back after submitting an online request Doug took over and was amazing. Handled just about everything over the phone and was very responsive throughout the day. They even gra online request Doug took over and was amazing. Handled just about everything over the phone and was very responsive throughout the day. They even granted our request of social distancing and handling all paperwork outside. Even though it was chilly and rainy, they got it all done. Very much appreciated during these times. Couldn’t have asked for a better experience. More
Lies and deception from salesman My family has been buying vehicles from Behlmann for well over 20 yrs., two sisters and my mother have all bought Buicks in the last 18 months. Never My family has been buying vehicles from Behlmann for well over 20 yrs., two sisters and my mother have all bought Buicks in the last 18 months. Never again. The salesman that dealt with my mother lied, cheated and stole from us. Nick Giganti is a worm who preys on women and the elderly. My mother bought her vehicle Memorial day weekend, "the worm" promised a referral check of $250. Now it's August 6th and after 3 calls and multiple excuses, he says it's $100, and still no check. Then, wants to try and make me feel like a beggar for asking him for what he voluntarily promised. I didn't ask for referral check, he offered. I guess he feels if he puts me off long enough I'll just give up. Well I have, on the dealership. Service dept. had to work on my sister's and my vehicle twice to resolve issues. Spend your money somewhere else. At one time this was a great dealership, but I wouldn't buy a "Hotwheel" toy from them anymore. More