Beechmont Volkswagen - Service Center

Tammy Hartman was very friendly and kept me informed about what was being done to my car. Service work was performed to expectations. I will suggest this dealership to my friends. about what was being done to my car. Service work was performed to expectations. I will suggest this dealership to my friends. More

I needed several items on my Touareg such as an oil change, wiper blades, filters and new hvac blower. Tammy got me scheduled right away and was very nice to work with. She even helped on pricing as it change, wiper blades, filters and new hvac blower. Tammy got me scheduled right away and was very nice to work with. She even helped on pricing as it was a very expensive visit. Will definitely be a returning customer. One thing that wasn't great was they don't have courtesy vehicles for cars being repaired. Thanks! Wendy More

Tammy Hartman made my service visit very pleasant. She kept me informed and let me know what to expect while I waited on my service to be completed. kept me informed and let me know what to expect while I waited on my service to be completed. More

Beechmont Volkswagen is all about providing outstanding customer service. On Dec. 3rd, I had my new 2013 VW Beetle in for a 30-60 day check up. It was clear that the VW team care about their customers. T customer service. On Dec. 3rd, I had my new 2013 VW Beetle in for a 30-60 day check up. It was clear that the VW team care about their customers. Tammy Hartmann was extremely helpful calling the day before to remind us of our upcoming appointment. It seems like a small gesture, but with busy schedules it is appreciated to have that personal reminder. When on site, she took the time to review all services provided and wanted to make sure my husband and I were completely satisfied with the service. Her customer service is much appreciated! More

I have a 2000 VW Jetta, my 16 year old son rear ended someone. I was referred to Beechmont VW for their body shop since they are VW certified. At first the insurance company said they would cover the rep someone. I was referred to Beechmont VW for their body shop since they are VW certified. At first the insurance company said they would cover the repair,this was with an eyes only assessment,the hood wouldn't open. After further assessment the repair estimate increased with more damage discovered. The insurance company said"No,too much for this age of vehicle". John Kirker who had been overseeing my cars repair went to bat for me & my car! He pointed out that I was the original owner, had all my maintenance records,the car had new tires,windshield wipers,& battery. He let the insurance company understand that this was not a typical Jetta of 13 years of age. Long story short, John Kirker got the job done & very well. I can honestly state that I do not think many Shop Managers would take a personal interest & invest the time & effort that he did. John took a huge problem for me & made it disappear. He was kind, understanding, professional, and timely during the entire process. The work done on my car is beautiful! The Tornado red paint matches perfectly & reds are very difficult. Sadie, yes I'm one of those, the car has a name, is once again her true beautiful self ready to serve our transportation needs. Thank You John Kirker for saving Sadie & enabling me to provide my son with a reliable consistent friend to take him where he needs to go! More

Tammy has been extremely helpful and friendly when I've brought my car in for service visits. She takes the time to explain the what was done and to make sure that I am satisfied. The is the best se I've brought my car in for service visits. She takes the time to explain the what was done and to make sure that I am satisfied. The is the best service department I have ever been to! More