Beechmont Volkswagen

New car - no pressure from Tim Sizemore I visited the showroom twice and worked with Tim. He was respectful of my intentions and was not pushy. He returned my email (on his day off) and an I visited the showroom twice and worked with Tim. He was respectful of my intentions and was not pushy. He returned my email (on his day off) and answered my questions. There was no time during the purchase where he was aggressive. Overall the customer service of all of the staff was excellent. More

Tom was very helpful and made the process of buying simple! I went into this dealership because I had been looking at jettas online for awhile but wasn't sure if I was ready to buy. Everyone was friendly and he I went into this dealership because I had been looking at jettas online for awhile but wasn't sure if I was ready to buy. Everyone was friendly and helpful, Tom was able to pull up the car I had been looking at online right away. He was happy to pull around multiple of the same car in different colors some could compare which I liked best. He was very straight forward about finding out what he could do to make the sale happen which I appreciated. After test driving the car and getting some questions answered I knew I wanted to buy and everything was pretty smooth and painless compared to what people had told me about buying a new car. After the car was ready to take home Tom showed me how to use all of the new technology and was even willing to wipe off any spots or marks still left on the car after he had it cleaned. I am very satisfied with my experience at Beechmont VW, thanks Tom! More

Great service Thanks to Tammy in the Volkswagen service department. Excellent customer service. Delivered what she promised and on time. Exceeded my expectations Thanks to Tammy in the Volkswagen service department. Excellent customer service. Delivered what she promised and on time. Exceeded my expectations. She deserves a raise. More

Service Department I would like to thank Tammy in the service department for dealing with my tire insurance company and being able to get my flat tire replaced with ease I would like to thank Tammy in the service department for dealing with my tire insurance company and being able to get my flat tire replaced with ease. Each time I go in for any issues or routine maintenance she seems to go above and beyond making sure that I am happy with my service. More

Yearly Checkup Again we had excellent service from Tammy Hartman and mechanics. She makes you feel important and describes in detail what will happen on this visit. Again we had excellent service from Tammy Hartman and mechanics. She makes you feel important and describes in detail what will happen on this visit. She also told us what to expect on our next visit which will be our 30,000 mile checkup. It's a pleasure to have a service center who actually cares about you and your car. More

Great Team and Service My recent tune up, I worked with Tammy Hartman and had a wonderful experience! She was quick and efficient and had a shuttle ready for us immediately My recent tune up, I worked with Tammy Hartman and had a wonderful experience! She was quick and efficient and had a shuttle ready for us immediately so we didn't have to wait there for the whole 4 hour service! I always feel comfortable at this dealership. I appreciate the down to earth staff and environment. Thanks guys and gals! More

Tammy has my back! I have visited Beechmont VW twice since buying my 2009 Volkswagen Jetta Sportwagen TDI used from a private owner in January of this year. Knowing that I have visited Beechmont VW twice since buying my 2009 Volkswagen Jetta Sportwagen TDI used from a private owner in January of this year. Knowing that the car had been serviced at another VW dealership, I wanted the peace of mind of continuing to have VW techs service the vehicle. Coincidentally, the CEL came on just before my first service, and Tammy in VW Service was able to assist me with getting a repair completed under warranty. She made the whole process very easy. On my last, most recent visit for a 70k serivce, Tammy was so helpful and informative, even getting me ready and informed about my 80k service--which isn't for another 10k miles. I feel good knowing I'm in good hands and will always see a friendly face when I visit. More

Excellent new car buying experience Glad to see that professionalism and courtesy are still alive in the new car business! The sales team was extremely helpful in my buying experience Glad to see that professionalism and courtesy are still alive in the new car business! The sales team was extremely helpful in my buying experience with there complete knowledge of the product as well as their out of the ordinary efforts to find the perfect color and style to fit my needs rather than just push existing inventory. Good for you Beechmont VW team More

The Best Car Buying Experience in Cincinnati Beechmont Volkswagen, without all the details, is simply superior to any other car buying experience I have ever had. I'm not new to car buying (5 in Beechmont Volkswagen, without all the details, is simply superior to any other car buying experience I have ever had. I'm not new to car buying (5 in total for me now), however with a young face, I was treated with mixed attitudes the first couple cars I purchased. Entering Beechmont Volkswagen 3 years ago (age 27 at the time), I was greeted by Jesse Storm and respected as though my age simply did not matter. He won my business with fair pricing, respect, and a tremendous understanding of both my needs, and the VW lineup of cars. I was excited to take my wife to Jesse last week in hopes of getting her into a VW and have her experience the benefits of working with Beechmont Subaru/Volkswagen. Jesse would go on to work with us for the next few evenings, discussing the different packages in Jetta and Passat offerings, explaining the benefits of TDI, and of course, being beyond friendly and energized to see us get into a car we wanted to drive. Long story short, she's still pondering, and I'm driving around in a new GLI. While my wife considered her options, I asked Jesse and Rola Henson to price out a GLI for me. We ran the numbers, got an appraisal for my car, and came to an agreement on price very quickly. This is largely thanks to Rola taking as much time as she did to explain in detail whenever I had a question. It took them only a day or two to find and get the car I wanted into the dealership, and once again answered any concerns or questions I had about the new car. The process was fast, and Jamie in finance was great to work with, explaining everything I needed to know. I could sit here for an hour typing up how much I enjoy Beechmont Subaru/Volkswagen. While I've only listed a couple of names here, every face I met this week and over the course of the last three years has been pleasant and helpful to me and my family. We are loyal to those who treat us fairly, and Beechmont/Subaru will ALWAYS get the first chance to put us in a new car when we go shopping in a few more years (assuming they retain their excellent staff). I would gladly recommend and encourage you to go visit my friend Jesse, and make sure he knows that Dan in the fancy new black GLI sent you! More