Beechmont Volkswagen
Cincinnati, OH
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Showing 191 reviews
They exceeded my expectations I went to Beechmont to buy a car and I went in with a ton of questions and a list of expectations I wanted in my next car, how much I wanted to pay an I went to Beechmont to buy a car and I went in with a ton of questions and a list of expectations I wanted in my next car, how much I wanted to pay and put down. I test drove with Beth and she was so easy going and knew a lot about the VW Passat I wanted which made picking the car simple. Then between Todd the manager and Rhonda the finance guru they did their magic and I drove away in my first brand new 2016 Passat! The whole thing was easier than I thought it'd be. They were patient with my questions and expectations and they delivered! I'm glad I went there! Plus... Free oil changes on my car for as long as I have it! More
Great buying experience We had a great experience with Jesse and the rest of the staff involved in our purchase of a new VW. We evaluated both the Jetta and the Passat and J We had a great experience with Jesse and the rest of the staff involved in our purchase of a new VW. We evaluated both the Jetta and the Passat and Jesse was very helpful during our test drive of both models and provided the information we needed to make the best decision for us. More
The best car buying experience ever. Last month our Audi A4 was involved in a hit and run and it was totaled. Not ready for a new car and looking for a specific model (Passat) my husband Last month our Audi A4 was involved in a hit and run and it was totaled. Not ready for a new car and looking for a specific model (Passat) my husband and ended up at Beechmont VW. This is our third VW purchase and I was not excited about the prospect of buying a car. But, Tom Skeen was great. He was patient informative and attentive. He worked with us on pricing and we got a great certified used car (2012 VW Passat SE V6). I have purchased multiple cars over the last 20 years and this is the best experience I have had from any dealer. If you a looking to buy a VW or if you find a used car on their lot visit Beechmont VW you will find car buying to be an enjoyable experience. More
Wow, What a Deal! I walked into Beechmont Volkswagen about a week ago wondering what options I had and trying to get rid of my gas guzzling truck. I first dealt with T I walked into Beechmont Volkswagen about a week ago wondering what options I had and trying to get rid of my gas guzzling truck. I first dealt with Tom Skeen who was very helpful and understanding of my situation, being a young professional living on a budget. They were able to take my truck off of my hands and got me in a 2015 Jetta SE TSI with absolutely nothing out of my pocket, and I love it! I did not feel once like I was being rushed with my decision or felt like they were trying to sell the best car for them and not for me. Rola Henson also was involved and very informative and helpful. All in all I would definitely recommend this dealership to anyone looking to work with the dealership on a deal that is fit for your situation. Thanks Everyone! Who Dey! More
Amazing Buying Experience Just purchased a brand new 2016 VW Golf R from Tom Skeen @ Beechmont VW. Tom's professionalism and technical understanding of the Golf was 2nd to non Just purchased a brand new 2016 VW Golf R from Tom Skeen @ Beechmont VW. Tom's professionalism and technical understanding of the Golf was 2nd to none. Since the Golf R is an extremely rare build I was put on a waiting list. Throughout the entire waiting time both Tom and his manager, Rola, provided weekly updates of the status of Golf R's coming in. Once the car came in and we purchased it, there were no financial surprises like trade-in values, MSRP mark ups, or financial loan issues. It was a fast and pleasant experience. I highly recommend Tom Skeen and the entire Beechmont Volkswagon team. Mel Tate More
Great customer service Tammy Hartman and the entire VW service team were very professional and helpful. I had scheduled my appointment online and requested a shuttle to and Tammy Hartman and the entire VW service team were very professional and helpful. I had scheduled my appointment online and requested a shuttle to and from my home. This was provided to me and the young man (Jonathan) who drove me was very polite as well as a conscientious driver. Tammy was very helpful when I became concerned at the cost of the service that was to be done and did some research and realized that there was an error and the cost was not as much as what she had initially told me. More
Amazing dealership with outstanding customer service! One of the best experiences I've ever had buying anything. Unlike a typical car dealership, there was no pressure from the salesman Tim Sizemore. He d One of the best experiences I've ever had buying anything. Unlike a typical car dealership, there was no pressure from the salesman Tim Sizemore. He did a great job explaining the car from top to bottom. Will definitely purchase my next VW through Tim and the rest of the Beechmont Volkswagen team. Thanks again Tim for making my first newish car purchase one to remember. More
My visit was pleasant I gave 5 stars because Tammy is always very helpful and explains everything very well. Today I think she went above and beyond by going and getting my I gave 5 stars because Tammy is always very helpful and explains everything very well. Today I think she went above and beyond by going and getting my car for me to bring it in so I wouldn't have to walk very far , because as she noticed I had broke my ankle and was in a boot ! She insisted I waited by the door for her to do so ! She is always so kind and friendly . After waiting almost two hours , she made it worth it ! More
So glad I went to Beechmont VW! Best experience ever. Honest, straightforward. Listened to what I needed and made it happen. They were very kind to me and everything was just fir Best experience ever. Honest, straightforward. Listened to what I needed and made it happen. They were very kind to me and everything was just first class. No pressure, no games. As an older woman, this was important to me. I walked out of another dealership the previous week very discouraged. My salesman Tim Sizemore was wonderful and with the Sales Manager, Rola Hensen, put me in the car of my dreams. I have already recommended Beechmont VW to friends and strangers alike. More
Exceptional, honest and easy to work with Tom Skeen, along with the GM and Finance personnel provided exceptional customer service and were very easy to work with at Beechmont VW. We shopped s Tom Skeen, along with the GM and Finance personnel provided exceptional customer service and were very easy to work with at Beechmont VW. We shopped several dealerships across Ky, IN, and OH - and made the choice to come back to Tom at Beechmont VW (although this required him to locate the color and trim I wanted from another dealer) because we trusted Tom. Thank you Tom - you made the car buying experience easy! More