Beechmont Volkswagen

Beechmont Volkswagen is all about providing outstanding customer service. On Dec. 3rd, I had my new 2013 VW Beetle in for a 30-60 day check up. It was clear that the VW team care about their customers. T customer service. On Dec. 3rd, I had my new 2013 VW Beetle in for a 30-60 day check up. It was clear that the VW team care about their customers. Tammy Hartmann was extremely helpful calling the day before to remind us of our upcoming appointment. It seems like a small gesture, but with busy schedules it is appreciated to have that personal reminder. When on site, she took the time to review all services provided and wanted to make sure my husband and I were completely satisfied with the service. Her customer service is much appreciated! More

Bill was friendly in helping me with my used car shopping experience. I would feel comfortable with his integrity to follow through with a car purchase. I will consider Beechmont VW for future services. experience. I would feel comfortable with his integrity to follow through with a car purchase. I will consider Beechmont VW for future services. More

My experience at Beechmont Volkswagen was top notch from start to finish. The buying process was simple and seamless. From my sales representative Bill Simmerman to the folks in finance, service and even th start to finish. The buying process was simple and seamless. From my sales representative Bill Simmerman to the folks in finance, service and even the follow up by General Manager Dan Mercurio, the entire car buying process was truly a breeze. Even when I noticed a minor cosmetic defect on the car just before purchase, they took care of the issue on the spot. I would highly recommend purchasing your next vehicle from Beechmont Volkswagen. More

I have a 2000 VW Jetta, my 16 year old son rear ended someone. I was referred to Beechmont VW for their body shop since they are VW certified. At first the insurance company said they would cover the rep someone. I was referred to Beechmont VW for their body shop since they are VW certified. At first the insurance company said they would cover the repair,this was with an eyes only assessment,the hood wouldn't open. After further assessment the repair estimate increased with more damage discovered. The insurance company said"No,too much for this age of vehicle". John Kirker who had been overseeing my cars repair went to bat for me & my car! He pointed out that I was the original owner, had all my maintenance records,the car had new tires,windshield wipers,& battery. He let the insurance company understand that this was not a typical Jetta of 13 years of age. Long story short, John Kirker got the job done & very well. I can honestly state that I do not think many Shop Managers would take a personal interest & invest the time & effort that he did. John took a huge problem for me & made it disappear. He was kind, understanding, professional, and timely during the entire process. The work done on my car is beautiful! The Tornado red paint matches perfectly & reds are very difficult. Sadie, yes I'm one of those, the car has a name, is once again her true beautiful self ready to serve our transportation needs. Thank You John Kirker for saving Sadie & enabling me to provide my son with a reliable consistent friend to take him where he needs to go! More

For the first time buying a vehicle, I had a wonderful experience and did not feel pressured. William Robles and his colleagues worked as a team to provide a fair negotiation with the trade in value of m experience and did not feel pressured. William Robles and his colleagues worked as a team to provide a fair negotiation with the trade in value of my 2009 VW Jetta and the purchase price of my new VW Beetle. William explained all options related to financing and additional protection services. It was an overall pleasant purchasing experience that was seamless from start to finish! I would most definitely recommend this dealership. More

Tammy has been extremely helpful and friendly when I've brought my car in for service visits. She takes the time to explain the what was done and to make sure that I am satisfied. The is the best se I've brought my car in for service visits. She takes the time to explain the what was done and to make sure that I am satisfied. The is the best service department I have ever been to! More

Every employee that we met with was very helpful, professional and courteous. At no time did we feel any pressure to move forward with a deal to purchase until we were ready. There was no manipulat professional and courteous. At no time did we feel any pressure to move forward with a deal to purchase until we were ready. There was no manipulation or coercion tactics Our salesman, Jesse Storm assisted us to look at and test drive as many cars as we needed to in order to come to a decision which we were able to do in two days. We decided upon a Volkswagen CC which we are very pleased with. Mr. Storm was knowledgeable and familiar with and about the entire product line. We left the dealership with our car and a sense of calm contentment and that we had made wise choices and that we had been taken care of properly. We thank God for this!! Congratulations to the dealership for a job well done! Sincerely, Chris and Tom More