Beechmont Volkswagen

best overall I can't begin to say enough good about this dealership. From the beginning, we have always felt comfortable making our own decisions on what we wanted I can't begin to say enough good about this dealership. From the beginning, we have always felt comfortable making our own decisions on what we wanted in our vehicle without pressure. Since our purchase, everyone we've continued to come into contact with has treated us like close friends. With this most recent encounter, we were traveling 200 miles away and after hitting a nasty pot hole, were left with a flat tire and scuffed wheel rim. Went to a dealer where we were and they told us our wheel was ruined and would need to replace it (which they had in stock) but they did not have our tire in stock, so we made the decision to get back to Cincinnati to have it fixed at our home dealer (beechmont vw). They ordered what we thought we'd need replaced, but when we took the car in, they did a thorough check and found no structural damage to the wheel. They also went above and beyond and found gashes in another tire wall (likely from the same pot hole), and were able to replace both. Fortunately, all were covered due to the extra tire and wheel insurance/warrantee we purchased with our car. Tammy, our service advisor, kept the whole visit as an open book and made us informed through the whole process. I thankfully have yet to find anything negative about this dealership, their service department, and their customer service! More

Great experience I purchased a 2013 Passat with 5600 miles on it. I initially found the car online. The salesman (Tim) was great to work with. I felt like I was tre I purchased a 2013 Passat with 5600 miles on it. I initially found the car online. The salesman (Tim) was great to work with. I felt like I was treated fairly and they gave me a good price on the car as well as my trade int. More

Used Car Dealing with Bill was outstanding. Bill represents what i would consider the best attributes of a sales person, honesty, professionalism, and great cu Dealing with Bill was outstanding. Bill represents what i would consider the best attributes of a sales person, honesty, professionalism, and great customer service skills. I would recommend Bill to my family and friends without reservations. More

BEST EXPERIENCE AT A CAR DEALERSHIP After falling on somewhat hard times it was time to trade in my vehicle for something a little less expensive. I found a slightly used Passat TDI on l After falling on somewhat hard times it was time to trade in my vehicle for something a little less expensive. I found a slightly used Passat TDI on line and came for a visit. Bill Simmerman was very professional and understanding of my situation. After talking things over about the car I was interested in and talking with the used car manager Sam Mounce, a price was negotiated. I feel they were very fair and pretty much offered me everything I wanted and then some. The entire experience was painless and no stress at all. No pressure sales or hassle which is pretty rare in the car sales industry. After thinking about things for a day I decided to stick with my car and not make a purchse. This was a very difficult decision for me at the time but want to say that I really appreciate the time and effort these two guys gave in trying to make me happy. When i told them of my decision they were, again, very understanding and did not pressure at all after the time they spent with me. When I am ready to make a purchase I will for sure be looking these two up. I would and do recommend this dealership to anyone looking for a pleasant car buying experience. If possible try to work with Bill and Sam. Again guys...thank you for all you tried to do for me. More

Wonderful experience! Great, friendly, very competitive prices without all of the back and forth BS that you usually get. Tim was also very knowledgeable about their cars. Great, friendly, very competitive prices without all of the back and forth BS that you usually get. Tim was also very knowledgeable about their cars. I am so glad that we chose to go to Beechmont VW! More

Great buying experience. Superior VW knowledge. Very attentive to the customers needs. I would buy another VW from Tim or Bill in a heart beat. attentive to the customers needs. I would buy another VW from Tim or Bill in a heart beat. More

JESSE STORM SALES REP. WAS VERY GOOD, HELPFUL, KNOWLEDGEABLE, AND EASY TO WORK WITH. I HIGHLY RECOMMEND HIM ON BUYING A USED CERTIFIED VOLKSWAGEN CAR. KNOWLEDGEABLE, AND EASY TO WORK WITH. I HIGHLY RECOMMEND HIM ON BUYING A USED CERTIFIED VOLKSWAGEN CAR. More

I came in to Beechmont Volkswwagen after some interactions via e-mail to have a look at the 2014 Beetle Convertible. I happened to be assigned to Bill Simmerman and I enjoyed the interaction a l interactions via e-mail to have a look at the 2014 Beetle Convertible. I happened to be assigned to Bill Simmerman and I enjoyed the interaction a lot. He was very professional and very courteous. He took time to show me the car in every little detail and he gave me a lot of advices. I could not be happier about the service I received, even if it did not lead to a purchase. I would definitely recommend Beechmont VW, but more specifically Bill, to all of my friends. More

I came in to Beechmont Volkswwagen set knowing i wanted I came in to Beechmont Volkswwagen set knowing i wanted to drive off in the 2011 Jetta TDI. Bill Simmerman and the Beechmont Volkswagen staff not I came in to Beechmont Volkswwagen set knowing i wanted to drive off in the 2011 Jetta TDI. Bill Simmerman and the Beechmont Volkswagen staff not only made that happen, but did so in a friendly, courteous and timely manner. I could not be happier with my purchase and the service i have received thus far. More

Bill was very professional and continued to help me search for the right vehicle for me. Even when I expanded my search outside of VW, he was still willing to work with me and help me explore my optio search for the right vehicle for me. Even when I expanded my search outside of VW, he was still willing to work with me and help me explore my options. His communication and friendliness was much appreciated during my car selection process. More