Beechmont Volkswagen
Cincinnati, OH
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Showing 191 reviews
Great Customer Service Tammy Hartman was wonderful to work with, always courteous and accommodating and kept me up to date on the status of the service. Even offered to per Tammy Hartman was wonderful to work with, always courteous and accommodating and kept me up to date on the status of the service. Even offered to personally drive me home! More
Quick and Easy I called for new windshield wipers and I was able to get them the same day. I spoke with Tammy Hartman when I got to the dealership and she was very I called for new windshield wipers and I was able to get them the same day. I spoke with Tammy Hartman when I got to the dealership and she was very helpful and friendly. More
William Robles was Great! William Robles was very professional and I highly recommend him. He deserves his own desk! I felt he attended to all of my questions and, within reas William Robles was very professional and I highly recommend him. He deserves his own desk! I felt he attended to all of my questions and, within reason, took care of my concerns. In general, the other sales staff did not appear friendly. Thus, I recommend William, not the dealership per say.. More
Fast, friendly and efficient workmanship Tammy was great at getting my car in and serviced quickly despite being short staffed because of bad weather. She even called another dealer to get th Tammy was great at getting my car in and serviced quickly despite being short staffed because of bad weather. She even called another dealer to get the part I needed so that my car would be ready the same day. Fast, friendly and efficient workmanship. More
Very good first experience Tammy Hartman did a 5-star job. I'll definitely be back for future service on my GTI. Location is very convenient and I like the pick-up service off Tammy Hartman did a 5-star job. I'll definitely be back for future service on my GTI. Location is very convenient and I like the pick-up service offered. More
Dream Car for the Perfect Price I am a very picky customer. After hours of research I was able to locate a car that was priced to sell. All of the options I wanted, for the price I I am a very picky customer. After hours of research I was able to locate a car that was priced to sell. All of the options I wanted, for the price I couldn't believe. I live in central KY and didn't necessarily want to drive an hour and a half to just look at a car, but it was the perfect car for me and the price was amazing. I checked out some dealership reviews and decided, because of the reviews and the car's price, I had to at least go look at it. So I called and set up a test drive, they texted me directions to the dealership --- AWESOME!! And upon my arrival had the car ready for my test drive, which was nice since I had just driven an hour and a half to look at it. No waiting around. The car was perfect, absolutely perfect and again priced to sell. It was my car. Tom Skeen was my sales rep, he did great. I toured the VW with him so I was familiar with the service department and I met some of the main managers so I knew who to call if I needed anything. They made me feel like I was there buying a $100,000 car, but I was just getting a used car. My boys were with me, they got plenty of hot chocolate and wifi!! It was not hard to sign the deal that night, Tom stayed late and even helped me bluetooth my phone with my new ride!! If your in the market for a car of any brand or price point, give them a chance and at least stop by. They will find what you want and you won't be sorry!! More
great customer service I was not an easy customer in this sale. I was very reluctant and they were very patient without being pushy salesmen. Thanks so much for your patien I was not an easy customer in this sale. I was very reluctant and they were very patient without being pushy salesmen. Thanks so much for your patience. More
Easy and professional Tammy Hartman and the Beechmont VW service department is very good. Love my Jetta TDI and the Beechmont VW service. Great product, great service = r Tammy Hartman and the Beechmont VW service department is very good. Love my Jetta TDI and the Beechmont VW service. Great product, great service = return customers. More
Excellent service Tammy was great at getting my car in and looked at without an appointment. I thought for sure I would have to wait a day but my car was fixed after on Tammy was great at getting my car in and looked at without an appointment. I thought for sure I would have to wait a day but my car was fixed after only 2 hours Thanks Tammy, your always so helpful! More
Second purchase even with a drive. This is my second Beechmont purchase, both have been flawless and worth the +hour drive. Tim had all my paperwork completed before my arrival with ju This is my second Beechmont purchase, both have been flawless and worth the +hour drive. Tim had all my paperwork completed before my arrival with just a phone call (had me pre-approved for a loan before I arrived) . Finance department took less than an hour, car was clean, tank was full, and car was ready for delivery while I signed. Pricing was up front and fair. Total time in and out two hours flat. I highly recommend if you are buying a vehicle in the Beechmont family. Thanks for another easy car purchase. More