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Beechmont Volkswagen

Cincinnati, OH

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191 Reviews

8057 Beechmont Ave

Cincinnati, OH

45255

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Showing 191 reviews

January 28, 2015

Great Customer Service Tammy Hartman was wonderful to work with, always courteous and accommodating and kept me up to date on the status of the service. Even offered to per More

by CAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jan 28, 2015 -

Beechmont Volkswagen responded

Tammy is an exceptional asset to our Beechmont Volkswagen service department. She receives many wonderful reviews and we are pleased to have her here. Thank you for taking the time to rate Beechmont Volkswagen and Tammy Hartman. We look forward to providing the same great customer service every time.

January 28, 2015

Quick and Easy I called for new windshield wipers and I was able to get them the same day. I spoke with Tammy Hartman when I got to the dealership and she was very More

by Carli Baca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jan 29, 2015 -

Beechmont Volkswagen responded

Thank you, Carli, for the great review. Tammy is exceptional with her customer service skills. Beechmont Volkswagen is happy your visit was quick and easy. We appreciate you taking the time sharing your experience.

January 26, 2015

William Robles was Great! William Robles was very professional and I highly recommend him. He deserves his own desk! I felt he attended to all of my questions and, within reas More

by Hank
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Robles
Jan 26, 2015 -

Beechmont Volkswagen responded

Hank, Thank you for your honest feedback. William obviously had a positive influence on your experience. I am sorry to read you felt the balance of the staff did not appear to be as friendly. Thank you again for your business and your opinions will be passed along to the management and sales staff. Dan Mercurio General Manager Beechmont Volkswagen

January 15, 2015

Fast, friendly and efficient workmanship Tammy was great at getting my car in and serviced quickly despite being short staffed because of bad weather. She even called another dealer to get th More

by k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jan 15, 2015 -

Beechmont Volkswagen responded

Thank you for taking the time to recognize Tammy Hartman. She receives excellent reviews from her customers and we are grateful to have her at Beechmont Volkswagen. We look forward to continuing fast, friendly and efficient service for you and your vehicle needs.

January 10, 2015

Very good first experience Tammy Hartman did a 5-star job. I'll definitely be back for future service on my GTI. Location is very convenient and I like the pick-up service off More

by xollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jan 14, 2015 -

Beechmont Volkswagen responded

Thank you for the review. Tammy has been with us for some time and receives many positive ratings. We look forward to providing you with the same 5-star service for your GTI in the future.

Jan 14, 2015 -

Beechmont Volkswagen responded

Thank you for the review. Tammy has been with us for some time and receives many positive ratings. We look forward to providing you with the same 5-star service for your GTI in the future.

January 01, 2015

Dream Car for the Perfect Price I am a very picky customer. After hours of research I was able to locate a car that was priced to sell. All of the options I wanted, for the price I More

by Watooka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rola Henson, Tom Skeen
Jan 14, 2015 -

Beechmont Volkswagen responded

Wow, thanks so much! Sounds like Tom and our staff made you and your boys feel right at home and comfortable with the hot chocolate and Wifi. Tom has been with us for few months and we are glad to have him with feedback like this. You drove over an hour to us, so staying for you to buy your dream car and making sure you know the features of your vehicle is the least we can do. Thanks again for giving us a chance and recommending us to other consumers!

December 29, 2014

great customer service I was not an easy customer in this sale. I was very reluctant and they were very patient without being pushy salesmen. Thanks so much for your patien More

by martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sizemore
Jan 14, 2015 -

Beechmont Volkswagen responded

Thanks, Martha, for the vehicle purchase. Tim does an excellent job of being patient and providing great customer service. We look forward to keeping you as a satisfied Beechmont Volkswagen customer.

December 22, 2014

Easy and professional Tammy Hartman and the Beechmont VW service department is very good. Love my Jetta TDI and the Beechmont VW service. Great product, great service = r More

by VW Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Storm, Tammy Hartman
Jan 14, 2015 -

Beechmont Volkswagen responded

Thank you, Nick, for recognizing Tammy Hartman and Jesse Storm as well as the VW service department with 5 star ratings. They pride themselves with customer satisfaction and returning customers. We look forward to providing you with the easy and professional service for your Jetta TDI in the future.

December 21, 2014

Excellent service Tammy was great at getting my car in and looked at without an appointment. I thought for sure I would have to wait a day but my car was fixed after on More

by k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jan 14, 2015 -

Beechmont Volkswagen responded

Thanks for the great review. Tammy has many wonderful responses from her customers and does a great job. We are happy to have taken care of your service needs without delay and look forward to continuing that great service for you.

December 10, 2014

Second purchase even with a drive. This is my second Beechmont purchase, both have been flawless and worth the +hour drive. Tim had all my paperwork completed before my arrival with ju More

by jojo229er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sizemore
Dec 13, 2014 -

Beechmont Volkswagen responded

We know how important everyone's time is and want to make every effort to streamline the process of buying a car. Thank you for your kind words and for your second purchase. Tim and I want to welcome you back for a second time to the Beechmont VW family. Dan Mercurio General Manager Beechmont Volkswagen

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