Beechmont Volkswagen

We had a fantastic experience with CJ and the team. We are in our 50’s and have been through many car purchase experiences. Our purchase today was one of the best we have ever had purchasing a car. We are in our 50’s and have been through many car purchase experiences. Our purchase today was one of the best we have ever had purchasing a car. More

Jesse and Tony went above and beyond to get us into the perfect Volkswagen Atlas perfect Volkswagen Atlas More

Excellent service and attention from their advisors "Tony" Great attention met my expectations all Service "Tony" Great attention met my expectations all Service More

Extremely disappointed with service at this dealership! We have been VW owners for over a decade and have always used this body shop. We have been very dissatisfied with our service in the last several mon We have been VW owners for over a decade and have always used this body shop. We have been very dissatisfied with our service in the last several months for both of our cars. - Took Beetle in because of engine noise, nothing could be found wrong except for needing an oil change earlier than expected. - Took Beetle in because trunk could only be opened from the inside. Body shop claimed that the inside latch was broken prior to bringing in and they would have to take it completely apart to fix (min cost 1k.) Mind you, I had opened it with no issue prior to driving it over. - At this same visit, when participating in small talk with gentleman behind the desk, he made a sexist remark, "I'm glad I'm not a woman so that I don't have to do any of the Thanksgiving cooking." - Took GTI in for an oil leak. Body shop couldn't find issue and sent us home. - GTI still leaked oil and took it back. Body shop said that it would be a 5k fix. This GTI is a 2015, so we thought long and hard about investing this money. Feel assured by body shop that we would get many more miles by doing this, we moved forward. - After repair was completed, my husband drove off lot and within 30 miles, the engine started making a horrible sound. Now body shop claims we need a new engine which would cost an additional 10k. More

We test drove and bought a 2021 Atlas and couldn’t be happier with our service. Dealership was not pushy and our salesman Kevin was amazing and knowledgeable. happier with our service. Dealership was not pushy and our salesman Kevin was amazing and knowledgeable. More

The managerial staff is dishonest, condescending and The managerial staff is dishonest, condescending and totally inept. Worst experience of my life. Purchased a Golf 1-30-2020. Service department had The managerial staff is dishonest, condescending and totally inept. Worst experience of my life. Purchased a Golf 1-30-2020. Service department had car for three days 2-17 to 2-19 - 2020, still not correct. John Kirker "fixed operations manger" said they just forgot. Meeting original sales person , only employee I trust, tomorrow so he can fix what service department didn't. This is my fifth car purchase, only wish I had read these reviews prior. Any five star rating is probably from a family member. Do your self a favor, go anywhere else! More

Took my EOS in for check engine light and EPC light with a misfire on cylinder 2, Danielle the service advisor said it was carbon build up. Cost me $950.38 only to leave the dealership after 7 miles to ha a misfire on cylinder 2, Danielle the service advisor said it was carbon build up. Cost me $950.38 only to leave the dealership after 7 miles to have exact same problem!! Took it back and now they actually find the problem of a bad exhaust valve, took a month with an additional cost over $2000 , never offered any type of refund, Very bad experience!!! Would I recommend this dealership No, but No Way More

Better off going to anywhere but here If you want to be treated with respect and honesty and more importantly get your car repaired properly and in a TIMELY MANNER...DO NOT USE BEECHMONT V If you want to be treated with respect and honesty and more importantly get your car repaired properly and in a TIMELY MANNER...DO NOT USE BEECHMONT VOLKSWAGEN..and if you want to be lied too..disrespected ...ask for Tiffany...she can definitely provide you with plenty of lies and eye rolling and then after your car is not properly fixed...she will expect you...the customer...to thank her!! Business is business...not my job to thank you Tiffany...and my only mistake was picking this place to fix my car. More

Worst dealer experience ever!!! Do yourself a favor and stay away from this dealership. They lie constantly, and don't won't to assume responsibility even if the car is still under w Do yourself a favor and stay away from this dealership. They lie constantly, and don't won't to assume responsibility even if the car is still under warranty. My power steering pump went out at 32k, at first they tried to say that nothing was wrong with the car. I had to involve me corporate office to have the issue fix. And now a month after I sold my car they are dragging to issue my gap insurance payment; at first they said it could take up to a month and today I was to told it take 8 weeks!!!!??? Save yourself grieve and find a different dealer that won't rip you off!!! More

Great service ! Great experience, knowable about there product facility clean and bright , everybody was friendly all the way to the internet people . First time Volk Great experience, knowable about there product facility clean and bright , everybody was friendly all the way to the internet people . First time Volkswagen owner also very happy with my purchase ! More