Beechmont Toyota

Professional and courteous In a recent search for a car online, I came across this dealership. I eMailed to inquire about the car and got a prompt response from Sawyer and Migue In a recent search for a car online, I came across this dealership. I eMailed to inquire about the car and got a prompt response from Sawyer and Miguel. They were professional and courteous and had good product knowledge. I would not hesitate to work with them again in the future. GDH, TN More

Wonderful, easy first time buying expierence! I would recommend beechmont Toyota to anyone looking for a great car! I had Jordan as my salesman who was friendly, and very easy to work with. I had I would recommend beechmont Toyota to anyone looking for a great car! I had Jordan as my salesman who was friendly, and very easy to work with. I had a couple minor things I wanted looked at, and Larry Napier in the service department took care of it all!! Thank you beechmont Toyota for making me feel confident in my purchase, and treating your customers great!!! More

The service was great We walked in and were approached by Abid. He explained the different models and took us for a test drive. He was kind and courteous, and not overly We walked in and were approached by Abid. He explained the different models and took us for a test drive. He was kind and courteous, and not overly pushy. More

Erin is the best! I had several questions regarding the Toyota Venza. Erin was extremely helpful in answering my questions and has a terrific attitude. She was both p I had several questions regarding the Toyota Venza. Erin was extremely helpful in answering my questions and has a terrific attitude. She was both personable and professional and, I can't recommend her highly enough! More

Bad experience Did not have a good experience there the staff was rude and the car had a bent hood rod ,they would not replace . I would not never go there again. Did not have a good experience there the staff was rude and the car had a bent hood rod ,they would not replace . I would not never go there again. More

After the sale experience ruined the overall experience To summarize, I waited two months for the title and had to hound them to make that happen. Went through two temporary tags in the process. Ordered all To summarize, I waited two months for the title and had to hound them to make that happen. Went through two temporary tags in the process. Ordered all weather floor mats, waited 1.5 months for those and they sent the wrong ones. When I called to find out what happened, parts department was NO HELP and was actually rude. After the paperwork was signed, then I was told there was only one key for a two year old vehicle. They did resolve this issue. WORST of all, I gave them all this information on their website earlier this week and have not been contacted! More

Leasing Rav 4 My experience was wonderful. I had asked to deal with Mark Wagner and immediately told him I was interested in leasing a Rav 4. We drove one and vie My experience was wonderful. I had asked to deal with Mark Wagner and immediately told him I was interested in leasing a Rav 4. We drove one and viewed another one that he brought off the lot into the garage for me to see. Mark took my car back to be looked at and get a price of what the dealership would give me for it in a trade. We then sat down to discuss matters. He was very understanding of my situation of not having any extra money to put toward the lease of the Rav 4. We dealt back and forth a few times and came to an agreement. He was very helpful and quick to get me through the process as I had to be clear on the other side of town for my job in just a few minutes after we agreed on things. Everyone else assisted Mark in helping to get me out of the dealership in the new Rav 4 as quick as they could. Mark had me return the next morning so that he could go over all the features of the car since I had to rush out the day before. He has also since then been helpful in getting my license plate to me and rubbing out a scratch that was already put in one of the doors. Mark was a true gentlemen in helping me to be able to make this lease work for me. More

Excellent Customer Service Our customer experience was over the top. Mark Wagner was a top of the line customer service representative. He understood what our true needs were Our customer experience was over the top. Mark Wagner was a top of the line customer service representative. He understood what our true needs were and worked to meet them. He was honest, friendly, respectful and did not push the sale just to make a buck. His demeanor, his professionalism, and his true concern to help us are what sold the car. He is, by far, the best car 'salesman' we've ever worked with, and we will definitely work with him with our next car purchase. Thank you, Mark! More

Great Customer Service Our experience at Beechmont Toyota was wonderful. We appreciated the competitive pricing and incentives. Mark was great to work with and listened to Our experience at Beechmont Toyota was wonderful. We appreciated the competitive pricing and incentives. Mark was great to work with and listened to all of my needs. More

purchase of new vehicle Actually sought out Greg Hoodin after having good experience with a purchase in 2012. Greg is very pleasant and professional without being pushy. W Actually sought out Greg Hoodin after having good experience with a purchase in 2012. Greg is very pleasant and professional without being pushy. We enjoy working with him. More