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57 Reviews of Beechmont Ford, Inc. - Service Center
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February 04, 2011
Dick Barrick Has always been there for questions, help Dick Barrick Has always been there for questions, help with getting my keys locked in to my truck. I really look forward in working with Dick in t Dick Barrick Has always been there for questions, help with getting my keys locked in to my truck. I really look forward in working with Dick in the future on other automobile purchases. Beechmont Ford fixes the problems for me on the first visit. That is customer service to me. Bill Littleton More
by Bill Littleton
February 03, 2011
Quite honestly, our service representative, Dave Herzner, is the main reason we continue to return to Beechmont Ford for all our service. Dave takes a personal interest in our service problems. He will g is the main reason we continue to return to Beechmont Ford for all our service. Dave takes a personal interest in our service problems. He will go the extra mile to assist in identifying an issue, then schedule the work. He always keeps us informed of the status of the work being done in a timely manner. The best way I can describe Dave would be that he makes us feel we have a friend who is looking out for us and helping in many ways during our repair process. Thank you Dave. You are our main reason for returning to Beechmont Ford for our service. We are contemplating buying a new Ford vehicle because of the service and Dave Herzner. More
by Bob Bernard
Employees Worked With
Dave Herzner, Dave (Herzner) Davis
February 02, 2011
In dealing with Mr. Corcoran for service his friendliness, and going above and beyond to make things easier on me is why I rate my experience so high. He gets back to me in a very timely fashio friendliness, and going above and beyond to make things easier on me is why I rate my experience so high. He gets back to me in a very timely fashion. When I leave my car with him I have no worries, knowing that it will be in great hands. More
by drdattilo
Employees Worked With
Mike Corcoran, Mike Corcoran
February 02, 2011
Every time I'm in Beechmont Ford, Dave Herzner goes above and beyond to help me with my car problems.. Over the past 5 years of having my car anytime I come in there he is right there at his desk ready and w and beyond to help me with my car problems.. Over the past 5 years of having my car anytime I come in there he is right there at his desk ready and willing to help. He is a great employee and a major value to Ford. As a female I'm not always very confident walking into a car dealer where I'm not familiar with the things I'm going in asking about, but with Dave there I never have a worry. The reason I continue to go to Ford for any of my service or questions I have is strictly because of him. Thank you for all you do and all the time you have put into helping me with my car. More
by depuccio06
Employees Worked With
Dave Herzner, Dave (Herzner) Davis
February 02, 2011
Just wanted to put a review for the service department and specifically for Mike. I have had several service issues with my 2008 F150. Nothing major, as I feel it is a great truck, but everytime I have br and specifically for Mike. I have had several service issues with my 2008 F150. Nothing major, as I feel it is a great truck, but everytime I have brought my truck to Beechmont Ford, I have always been met with respect and good service. Mike has been excellent at staying in touch with me and letting me know what repairs needed to be done. My parents and friends have all purchased cars from Beechmont Ford, and I feel it is because of the customer service that we all recieved from all areas of their business. I would highly recommend them to everyone I know. More
by sshields
Employees Worked With
Mike Corcoran, Mike Corcoran
February 02, 2011
The parts department people are very helpful when I need a hard to find part. They will also fax parts diagrams to me for review in order to help locate the correct part before ordering. Any returns are alw a hard to find part. They will also fax parts diagrams to me for review in order to help locate the correct part before ordering. Any returns are always handled in a professional and expedited manner. Delivery personnel are also prompt and courteous. More
by autotech9401
Employees Worked With
Bobby Brislenn, Bobby Brislenn
February 02, 2011
dave has been amazing in every aspect of his job. Everytime I need my car serviced he is very prompt on scheduling my car to get in according to my schedule. Dave always makes sure I am updated on th Everytime I need my car serviced he is very prompt on scheduling my car to get in according to my schedule. Dave always makes sure I am updated on the progress of my car and also checking to see if I need a car rental and making sure that I have a way to work. His caring personality makes his amazing customer service come easy to him. I am very thankful that he is an employee at Beechmont Ford and have no problem sending friends and family to this location. More
by RebeccaR
Employees Worked With
Dave Herzner, Dave (Herzner) Davis
February 02, 2011
I purchased an F150 in August 2003 from Beechmont Ford. I have taken the truck to them for all service needs. Dave has been there from the beginning and remembers me and my truck every time I come in. I have taken the truck to them for all service needs. Dave has been there from the beginning and remembers me and my truck every time I come in. Dave is very accommodating to my schedule and my needs for the repairs. He has even had someone drive me to a local restaurant for lunch. I have never had an issue with the work done on the truck. I know it is being done correctly the first time. Initially I was worried about the pricing after all a dealer has to be more expensive right? That has not been the case, everything I have had done has been competitively priced. More
by srumberg
Employees Worked With
Dave Herzner, Dave (Herzner) Davis
February 01, 2011
I had a recall service performed on our new Ford Edge vehicle on Thursday 1/27/11. My experience with Greg, Mike, and the service representatives at Beechmont Ford was most courteous and professional. vehicle on Thursday 1/27/11. My experience with Greg, Mike, and the service representatives at Beechmont Ford was most courteous and professional. Overall, I feel that all of the employees that I came in contact with worked together to complete the service in a timely and professional manner. More
by b dunseth
Employees Worked With
Other Employees :
Greg Kein, Mike Jackson, Brent Devoard, & Mike in service dept.
February 01, 2011
In the years that I have been coming to Beechmont Ford I In the years that I have been coming to Beechmont Ford I have found Mr. Mike Franchi to be very kind, courteous, and honest with me. He always make In the years that I have been coming to Beechmont Ford I have found Mr. Mike Franchi to be very kind, courteous, and honest with me. He always makes sure that I am a satisfied customer when I leave there. He makes sure that whatever problem that I am having with my car is taken care of. I am always glad to have Mike assist me whenever I come to Beechmnt Ford. More
by coilman1234
Employees Worked With
dave hershner-mike franchi
