Beechmont Ford, Inc.

Joel was both honest and patient. I really appreciated his professional yet personable attitude. I recommended him and Beechmont Ford often to friends and family. his professional yet personable attitude. I recommended him and Beechmont Ford often to friends and family. More

Bob & I have never been to Beechmont Ford before & I spoke with Dick Barrick on the phone before our visit (we live approx. 2 hours away). Dick answered my questions and even tested sitting in the & I spoke with Dick Barrick on the phone before our visit (we live approx. 2 hours away). Dick answered my questions and even tested sitting in the driver's seat of the 2013 Ford Fiesta that we eventually purchased to make sure that my husband's height wouldn't affect the sale. Dick is the same height as my husband. This can affect any car that we would have been interested in purchasing. When we got to Beechmont Ford, we met Dick & he was exactly as I had pictured from our conversation. Dick made the whole process go along smoothly without a hitch. Dick worked with us on getting exactly the financing that I could live with monthly. Dick is an interesting man and very easy to get along with. We have "test driven" a few sales persons at other dealerships in the last few months and that comfortable feel wasn't quite there. But Bob & I agreed immediately, Dick was the person we wanted to deal with! Thanks so much, Sonja & Robert Minor Madison Indiana More

This was by far the worst car buying experience I have ever had. We came from Cleveland area. We called a few days prior to coming down, worked out a tentative deal and scheduled a time on Saturday to com ever had. We came from Cleveland area. We called a few days prior to coming down, worked out a tentative deal and scheduled a time on Saturday to come look and pick up the 2011 GMC Yukon. Terry was not very friendly at all and was very arrogant basically telling us he didnt need our sale that there was enough interest in the truck that he didnt care if we bought it our not. The experience started out with the truck being FILTHY. There was garbage in the back seat, gum wrappers and there was coffee that had been spilt all over the passenger side and a huge spot in the back seat carpet. We were told that the service manager had been driving it and that it was 'detailed' when it came in on trade. If you have a customer coming in to look at a car the first thing I would do is go over the car and make sure it is clean. There were also dryer sheets stuffed under the seats, I am still unsure what kind of smell they were trying to cover up but this is a horrible practice. They did take it back in the shop and clean it again before we left but that took time we didn't have to spare. Terry also just dissapeared after we were waiting for some of the paperwork to be completed, he did not inform us as to what was going on, we sat in his cubical for over 30 minutes without any update on how the process was going. If this had not been the EXACT car we wanted, had a 1 way rental and driven 4 hours we would have walked away from this deal. I will never deal with this dealership again and will not reccomend this dealership to anyone I know. After I wrote this review the dealership did attempt to make thing right by reimbursing me for a detail I had to have done since the car was so filthy. Because they were willing to do this I would consider purchasing a car from them again, however I would not work with Terry Reeves again. More

The purchase of this vehicle was flawless; Everything went exactly as indicated by the salesperson, finance department and the other dealership personnel. It was the most pleasant experience in purchasi went exactly as indicated by the salesperson, finance department and the other dealership personnel. It was the most pleasant experience in purchasing a vehicle I have ever had. More

we have worked with Billy before on other purchases.. He knows what we look for and when an item came available that matched us he called us. Needless to say we are now owners of another Ford truck. You h knows what we look for and when an item came available that matched us he called us. Needless to say we are now owners of another Ford truck. You have a gem in Billy Gramman. More

Dick Barrick was very honest and up front and answered any questions or concerns I had. I would recommend him to anyone. Friendly service. I know I can call Dick with any questions I might have. any questions or concerns I had. I would recommend him to anyone. Friendly service. I know I can call Dick with any questions I might have. More

After a terrible experience at another dealer I contacted Terry on Facebook and in a few hours had the truck I was told did not exist in Cincinnati. Terry's knowledge of the product was great. He answered Terry on Facebook and in a few hours had the truck I was told did not exist in Cincinnati. Terry's knowledge of the product was great. He answered every question I had and backed it up with data online. I knew he was helping my buy and not trying to SELL me. That is a huge difference. I highly recommend Terry and I will not go anywhere else on my next purchase!! More

Great experience with Terry at Beechmont Ford. I inquired via the Internet and Terry reached out to me quickly and answered my questions with expediency. We were able to work out a deal and I got the truck w via the Internet and Terry reached out to me quickly and answered my questions with expediency. We were able to work out a deal and I got the truck with all of the options I wanted. More

We were in the market for a used Ford Focus that was a couple of years old with low miles. Our mechanic referred us to Terry Reeves at Beechmont Ford, and I'm so glad he did. We explained to Terry what couple of years old with low miles. Our mechanic referred us to Terry Reeves at Beechmont Ford, and I'm so glad he did. We explained to Terry what we were looking for but my wife and I were initially disappointed after not finding anything we liked on the lot that day. However, we got a call back from Terry the very next morning about a 2010 Ford Focus that had been traded in the previous afternoon. It was exactly what we were looking for and at a very reasonable price. We test drove the car overnight and closed the sale the following day. We really appreciate Terry's follow through. I can see why he's been awarded the salesman of the year as many years as he has. The next time we buy a car, Terry's the first guy I'm calling. Carl More

Billy gramann was a very nice sales man. He went and gave us time alone to look at car and would come out and check on us. He helped us get the better deal. us time alone to look at car and would come out and check on us. He helped us get the better deal. More