Beechmont Ford, Inc.

excellent experience We recently purchased an automobile from Beechmont Ford. The salesman we dealt with was Chad Campbell. He was polite, courteous, and made the experien We recently purchased an automobile from Beechmont Ford. The salesman we dealt with was Chad Campbell. He was polite, courteous, and made the experience a pleasant one. We would highly recommend him to anyone wanting to purchase a new car! More

Respectful and an overall good experience! Called Shane Whitaker out of the blue requesting a quote on a new 2015 Ford Fiesta. Upon our arrival, he had the vehicle pulled up to the sales door r Called Shane Whitaker out of the blue requesting a quote on a new 2015 Ford Fiesta. Upon our arrival, he had the vehicle pulled up to the sales door ready for us to take a test drive. Although Shane was busy, he took the time to make us feel like a welcome customer. He quickly assessed our trade-in, and within a short period of time, presented us with an offer. The only negative that I can state, is that although Beechmont's website offers the opportunity to "Value your trade" through "Black Book", the dealership totally ignores the trade in value provided by this service. With little haggling, we made a deal on a vehicle that exceeded our expectations. Both Shane and Darren McGraw (finance manager) were very respectful and treated us as though they wanted our business. This was an all-around positive experience, and I would recommend Beechmont to anyone that is in the market for a new car. More

Service department should be called sales department Took my Explorer there for service, had a laundry list of items to fix. They called 3-4 days later to let me know they took care of 1 of the items, bu Took my Explorer there for service, had a laundry list of items to fix. They called 3-4 days later to let me know they took care of 1 of the items, but everything else total was going to be over $700 to fix. This vehicle is a CPO and has the extended warranty. Covered by 2 warranties, and Beechmont said nothing was covered on my 1 week old vehicle. Had to get Ford Corporate involved and they eventually sorted it out, I still had to pay a $100 deductible, I gladly paid it to take my vehicle and never return. Have owned the thin 4 weeks now and it has been in the shop at another dealer for 18 of my 32 days of ownership. The day I get it back I'm going to trade it on a Toyota. I'll get hosed on the trade and tax, but I'll gladly take a $5,000 punch in the guy to get rid of Ford forever. More

Used 2014 Car Purchase $28,000 Purchase Car was delivered and I could not believe how filthy the interior was for a car that was one year old and low miles. They did'nt bother cleaning the c Car was delivered and I could not believe how filthy the interior was for a car that was one year old and low miles. They did'nt bother cleaning the car or chain the dirty oil. More

Should I ever go to Beechmont Ford or buy a Ford again? I had a piece of trim FALL off of my Ford Flex, let me say that again a trim piece FELL off of my Ford Flex, and I had to pay to get it fixed at Beech I had a piece of trim FALL off of my Ford Flex, let me say that again a trim piece FELL off of my Ford Flex, and I had to pay to get it fixed at Beechmont ford. The same thing happened to the other side of my Flex last year. 32 Ford was opened then and they fixed it for free and said that it was the manufacture's fault and it shouldn't happen. I wonder if Beechmont Ford charged the manufacture and me too? So should I ever buy another Ford? Should I ever go to Beechmont Ford to buy a car or get service? Really what would you do? When I talked with the cashier she said "it is something you should bring up with Ford because its obviously a poor product." I guess she answered at least one of my questions if not both. At least she was honest! More

Forever a Beechmont Ford customer! My family has always been treated perfectly from Beechmont Ford! From our favorite salesman, Mike Jackson, to the manager of Service, Mike Corchran. B My family has always been treated perfectly from Beechmont Ford! From our favorite salesman, Mike Jackson, to the manager of Service, Mike Corchran. Both of them (along with all other staff) have ALWAYS went above and beyond to give us the best experience. We have never felt cheated, never felt rushed....honestly just a family friendly, honest dealership! Because of them, we will ALWAYS return! Thank you! More

Great customer service I went in to see Jim Couch to purchase a new vehicle. Jim was very professional and had great customer service. When I drove the car (which was a de I went in to see Jim Couch to purchase a new vehicle. Jim was very professional and had great customer service. When I drove the car (which was a demo), I noticed a crack in the passenger side mirror. I called him to inform him of the situation. He insured me it would be taken care of, in fact, he called me the next day to let me know that the mirror had been scheduled to get fixed. More

Ford Escape. First time ever going into a dealership and not being presured and forced into anything. Great experience. I told my sister to go to beechmont ford First time ever going into a dealership and not being presured and forced into anything. Great experience. I told my sister to go to beechmont ford and look around. Mike Jackson was great guy. More

Jim Couch was super nice and helped us find the perfect car for our family! He was very knowledgable about all the vehicles that we looked at. car for our family! He was very knowledgable about all the vehicles that we looked at. More

Called about a car. Jim was very helpful. He got back to us right away with answers to questions we had. Drove in that afternoon. Drove home with the new car that day! Great salesmanship! us right away with answers to questions we had. Drove in that afternoon. Drove home with the new car that day! Great salesmanship! More