Bedford Chrysler Dodge Jeep Ram - Service Center

Made an appointment, left my car and was never contacted about the status. Went to the dealership and was told that I needed additional repairs like brakes when there was only 2,000 miles on the brakes. Had about the status. Went to the dealership and was told that I needed additional repairs like brakes when there was only 2,000 miles on the brakes. Had to go to the dealer 3 times for updates which there were none. WAITED 7 WEEKS and still nothing till finally going to the dealership again and asking for a General Manager, who checked on when my car would be worked on and he said that there were other cars that were left there even longer and he couldn't give me a date when it would be repaired. I asked for a loaner car he said that he doesn't do that it was my responsibility. Then he told me we were done and I was dismissed, I sat down and said that I would wait in his office until my car was done. He told me to leave and called the police on me to have me removed. I am a senior citizen. The police came and tried to reason with the General Manager / Owner Dante Odoardi to even get me a loaner car and again he said that it was my responsibility. 7 weeks to fix the heat in my car. Ridiculous!!!! So if you don't need your car for months bring it there. Called Chrysler Corporate and they told me NOT to bring your car there again. More

Excellent service at Bedford Chrysler Dodge Jeep Ram. Sean was very helpful and gave me excellent service. I definitely would recommend this dealership for service on your vehicles. Sean was very helpful and gave me excellent service. I definitely would recommend this dealership for service on your vehicles. More

Excellent service…all staff is knowledgeable, professional, and courteous! Thank you! I strongly recommend this dealership! professional, and courteous! Thank you! I strongly recommend this dealership! More

Service at Bedford is second to none. From the second I walked in I was greeted with a smile and within 5 minutes my car was registered and pulled into the garage. Everything was done qui From the second I walked in I was greeted with a smile and within 5 minutes my car was registered and pulled into the garage. Everything was done quickly and I was kept updated through text and calls throughout the process. There are 4 or 5 other dealerships closer to my house but this is the only place I'll go. More

Appreciate the wonderful customer service and quick response. Have had nothing but great experience with this dealer. response. Have had nothing but great experience with this dealer. More

From flat tires ,oil changes to Engine Replacement. I can always count on Bedford Chrysler Dodge Jeep Ram to do a GREAT JOB. I can always count on Bedford Chrysler Dodge Jeep Ram to do a GREAT JOB. More

The whole service department are great very nice plus I was working with Kimberly and she very helpful making sure everything goes well with your vehicles was working with Kimberly and she very helpful making sure everything goes well with your vehicles More

Very accomidating. Needed my car inspected, which due to an extended illness was way overdue, and they fit me in. Needed my car inspected, which due to an extended illness was way overdue, and they fit me in. More

I only have experience with the service dept, but I’ve worked with a couple different reps and they have always made the experience easy. worked with a couple different reps and they have always made the experience easy. More

Excellent service and follow ups from the staff at this location. I will definitely leverage them going forward location. I will definitely leverage them going forward More