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Bedford Chrysler Dodge Jeep Ram - Service Center

Bedford Hills, NY

4.7
175 Reviews

175 Reviews of Bedford Chrysler Dodge Jeep Ram - Service Center

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September 13, 2021

Excellent work, excellent service ! Very pleased with the service provided and the quality of the work More

by Mrosenberg2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Sep 14, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

We’re so happy your service visit went so smoothly and that our team took great care of your vehicle! Thank you for this recommendation. Please don't hesitate to reach out if we can be of assistance in the future!

August 18, 2021

Flexible and impeccable customer service! The mechanics are top-notch. More

by JC6789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Odoardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Ode
Aug 19, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for this review! We're happy you can rely on our team to take great care of your vehicles. Have a great day and please reach out if you are ever in need of assistance!

July 28, 2021

2020 Ram 1500, so far so good. People are friendly and service is good. I met the owner today and he was a very nice guy. More

by Andy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Ode
Jul 29, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your service experience! It was a pleasure to work with you and we appreciate your feedback. We hope to work with you again sometime!

June 14, 2021

Prompt, polite and attentive service. All questions answered without an issue. Always confer with customer before providing extra services. Prices provided up front. Highly recommend More

by Jeepbones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Costella
Jun 15, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for giving us such high marks! We are constantly hard at work to deliver the best possible experience and appreciate this feedback for our service team. Please reach out if you are ever in need of assistance in the future. Safe travels!

May 21, 2021

Each time I bring my Jeep in for repair it is always handled in a smooth process. Thank you. They communicate through phone and text. More

by lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for the awesome review, Lori! We work hard to provide a wonderful service experience, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of assistance in the future!

April 30, 2021

I travel 17 miles to use Bedford Jeep when I have another dealer 1 mile from my home. That’s how happy I am with their service! Much thanks to the great service advisors and to mechanic Nick who took a r More

by Bullitt4096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cruz
May 03, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for taking a few moments to let us know how we are doing, Mark! We're happy you can rely on our service team to take great care of your Jeep Grand Cherokee. ​Please let us know if we can ever be of further assistance!

March 11, 2021

Your office constantly bombards me with emails and mailings to come in for service. I bring in the car for a previously scheduled 7:30am oil change today but the technician doesn't arrive until 8am. More

by PGADALETA
Recommend Dealer
No
Employees Worked With
Carlos Cruz
Mar 16, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Our team works diligently to provide an accommodating experience. We are disappointed by this review and want to address the concerns raised in your review. The recommendations that the advisor called to discuss were just recommendations, not mandatory. The 10% additional discount that was offered was to assist with the total cost if you had elected to perform the additional services that were recommended. We are sorry if that was misunderstood. We hope you will reconsider bringing your vehicle to a Jeep dealership, as we have the required parts and fluids to maintain your vehicle without voiding the warranty. We urge any customers who are concerned about their experience or recommendations to contact us directly.

Mar 16, 2021 -

PGADALETA responded

Nothing was misunderstood. You started with 3 items that needed to be done to my vehicle. I asked what kind of discount I could be given if I did all 3 and when he called back, I now needed 2 additional items to be done and I could only get a discount for all 5. How can I trust that any of the 5 items needed to be done?

March 03, 2021

My Service was completed in the time expected. The service Staff was helpful and courteous. My car was cleaner than when i brought it in. More

by Dc727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

We're very glad to hear that your recent service visit went so smoothly. Thank you for updating us and leaving this wonderful review. Have an awesome day and please let us know if we can ever help again!

March 01, 2021

Our 2016 Jeep needed service. We scheduled an appointment that should have kept us waiting for 90 minutes, but when we arrived we could see that the service dept. happened to be very busy that day. Seemingly More

by mariafNY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Cruz, Tina Ode
Mar 02, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

We are so pleased to hear about your terrific service experience with our team here at Bedford Chrysler Dodge Jeep Ram! Your feedback is so appreciated and we thank you for your kind words for Carlos and Tina. We look forward to working with you again sometime!

February 26, 2021

Went in for oil change and was greeted by the friendly staff and was out of there with no hassle, waiting area is clean and comfortable all around great experience More

by tpiontek2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cruz
Mar 01, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

This review made our day! Thank you for your support and kind words for our team. We're so happy that your service visit went smoothly and we hope you will reach out if we can ever be of further assistance!