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Bedford Chrysler Dodge Jeep Ram - Service Center

Bedford Hills, NY

4.7
165 Reviews

165 Reviews of Bedford Chrysler Dodge Jeep Ram - Service Center

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January 24, 2022

Very friendly, fast and efficient. Highly recommend to anyone in the market for a Jeep. More

by davidplacona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We're so happy to have earned a 5-star rating from you. Thank you for your great feedback. Congratulations and enjoy your new Jeep!

January 21, 2022

I have never experienced such poor service. I have a brand new truck that I’m experiencing problems with. No one was really helpful, just told me to call customer service and wait on the phone for 45 m More

by Bcelaj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Jan 21, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We are sorry for any miscommunication and want to confirm we put a special order request in for the filter, which is unfortunately on a national back order. We have called surrounding dealerships to confirm they are also out of the filter. We apologize if Stellantis was unclear with timelines but we will be in touch soon as soon as the part is in. We hope you will provide us with the opportunity to make this right. Sincerely, Dante Odoardi, Service Manager, dante@bedfordjeep.com

Jan 21, 2022 -

Bcelaj21 responded

Interesting, i just called 2 other service departments in westchester. I made them confirm they had the correct parts to change my oil, I even gave them the last 8 digits of my vin to confirm. Both service departments found it hysterical when they found out why I made them confirm they had the correct parts. I would highly recommend that you guys get a new manager to run the show over there. Maybe things will be run more efficiently and we won’t have to worry about a national back order. Definitely much room for improvement.

December 26, 2021

Warren Pandiscia and the entire staff are just amazing. Best dealership I have ever worked with. No more Crappy dealings with Rockland Jeep Dodge - Worst dealership ever. More

by schiehsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

We're so glad that you had a positive experience here at Bedford CDJR! It's great to hear that you enjoyed working with our team!

December 24, 2021

In over 50 years of car ownership, my current Cherokee is my first Jeep vehicle. To this point I have been impressed by the professionalism of the service department of this agency. Keep up the good work! More

by Orchardhill45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

We're so happy to hear that our team was able to help you with your Jeep! Thank you for visiting us at Bedford!

December 20, 2021

The service manager promised my truck within an hour and it was ready when promised. Helpful and friendly. More

by ddemenocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for the terrific feedback! We're happy your service experience went so smoothly. We hope to work with you again in the future!

December 17, 2021

Bedford Jeep staff has always done their best. Professional and efficient. Managers Mike Lombardi and Jason Valloni run a very pleasant dealership — unusual in the retail automotive industry. More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Valloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for giving us such high marks! We are constantly hard at work to deliver the best possible experience, and appreciate this feedback for our team. We look forward to working with you again!

December 16, 2021

The service department provides quick and easy appointments, and reliable service at a reasonable price. More

by rfxross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for the awesome review for our service team here at Bedford Chrysler Dodge Jeep Ram. We work hard to meet expectations like yours. Please don't hesitate to reach out if we can ever be of further assistance!

December 02, 2021

Easy to schedule my appointment and easy in and out procedures make it a pleasure to bring the vehicle in. The fact that the repair was Covered under warranty only made It better. Thanks, RAM Owne More

by Jed1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

We're happy your visit went so smoothly! Thank you for taking a moment to share about your experience and for your kind words. We look forward to working with you again!

December 02, 2021

Excellent service. Did a great job in being transparent and very communicative both in person and via text/email. More

by Dsirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for this outstanding feedback! We're glad our service team provided a smooth experience. Thank you for your support and please let us know if we can help out again!

November 23, 2021

Great service. Very happy customer. Very convenient hours!! Very friendly and professional staff. Highly recommend this dealership!! More

by Stacy0815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

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