Bedford Chrysler Dodge Jeep Ram

Your office constantly bombards me with emails and mailings to come in for service. I bring in the car for a previously scheduled 7:30am oil change today but the technician doesn't arrive until 8am. mailings to come in for service. I bring in the car for a previously scheduled 7:30am oil change today but the technician doesn't arrive until 8am. I bring in a coupon that was mailed to me but it doesn't work unless i buy other services. You come back with a laundry list of 3 additional items that need to be done and I ask for a call back with the best price. I get a call back 30 minutes later and now am told I need 2 additional items done but I can get a 10% discount on all 5 only. Are we joking here? You don't think a normal person can see through your sales pitch to sell unneeded items? All this took an hour and 45 minutes, why should i continue to come to you when i can get an oil change at one of these smaller shops within 30 minutes. Please stop all emails and mailings to me. I will take my 2 jeeps elsewhere for service. Your dishonesty is not appreciated. More

Lisa is very knowledgeable of the products she sells. She has a great personality and was very easy to work with through the whole purchasing process. has a great personality and was very easy to work with through the whole purchasing process. More

Awesome, very easy to work with everyone, especially Ryan. Very pleasant. Would buy a vehicle here again.purchased a keep as well as leased one. Very large selection of inventory. Paperwork was painless Ryan. Very pleasant. Would buy a vehicle here again.purchased a keep as well as leased one. Very large selection of inventory. Paperwork was painless. More

From the moment I walked through the door, I knew this dealership was different. Lisa asked how she could help, I told her what I was looking for, she said she had just that, and shortly thereafter we had dealership was different. Lisa asked how she could help, I told her what I was looking for, she said she had just that, and shortly thereafter we had agreed on a price. A few hours later, I drove home in a new Jeep Grand Cherokee. It was by far the smoothest and most pleasant car-buying experience I have ever had. Joe made the always-dreaded paperwork process completely painless, and he was upfront, patient, and honest answering all of my questions. I live down the street from another Jeep dealership, but they only seemed to want to make things difficult, so after a week of getting the runaround, I decided to give Bedford a try – best decision ever. More

My Service was completed in the time expected. The service Staff was helpful and courteous. My car was cleaner than when i brought it in. service Staff was helpful and courteous. My car was cleaner than when i brought it in. More

Our 2016 Jeep needed service. We scheduled an appointment that should have kept us waiting for 90 minutes, but when we arrived we could see that the service dept. happened to be very busy that day. Seemingly that should have kept us waiting for 90 minutes, but when we arrived we could see that the service dept. happened to be very busy that day. Seemingly, we anticipated a much longer wait which would have thrown off our entire day's schedule. As it turned out, the service was completed in just over an hour. Despite it being a hectic morning, Jeep Service had the work completed within the time frame they had promised. Special mention that Carlos and Tina dealt with everyone in the most courteous and professional manner. More

Went in for oil change and was greeted by the friendly staff and was out of there with no hassle, waiting area is clean and comfortable all around great experience staff and was out of there with no hassle, waiting area is clean and comfortable all around great experience More

The service staff is great and very accommodating.. I made and online appt which was marked as a drop off, but I had to wait and they accommodated me quickly. made and online appt which was marked as a drop off, but I had to wait and they accommodated me quickly. More

Excellent service visit which took less time than expected. The two men in the service department were very polite and professional. Free car wash removed all the salt underneath my car. expected. The two men in the service department were very polite and professional. Free car wash removed all the salt underneath my car. More

Had an amazing experience with Alden he was responsive. The process was simple with my order of a new car. I was kept up to date and the vehicle was clean and prepped all was well. I would definitely reco The process was simple with my order of a new car. I was kept up to date and the vehicle was clean and prepped all was well. I would definitely recommend Alden to anyone looking for a jeep dodge or ram. More