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Group 1 GMC Coastal Bend

Robstown, TX

Overview
Reviews
Vehicles
4.6
271 Reviews
Call Dealership (361) 933-5300

200 US-77

Robstown, TX

78380

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Showing 271 reviews

November 12, 2025

Great customer service all around . . I did still notice issues while driving thou . Not sure what it is More

by Davidbecky75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
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November 05, 2025

Everyone in the service dept was amazing and very nice . Robert helped me and was amazing and very informative . Definitely recommend More

by mimilyn444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
Nov 09, 2025 -

Group 1 GMC Coastal Bend responded

Hello, we're happy to hear you had such a positive experience with Robert! Thanks for the recommendation, and have an amazing day!

November 01, 2025

Went to get my service, guess they didn’t do a walk around, because if the did they would have seen that they got oil smudges on my door and fender, that’s not cool , I take care and pride in my vehicl More

by lara5404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert vasquez
Report | Print
Nov 03, 2025 -

Group 1 GMC Coastal Bend responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me at 361-310-6729 to arrange a detail to help remedy the situation. Eric Weber, Service Director Eric Weber Service Director eweber@group1auto.com

More
October 07, 2025

Roberto Vasquez is always very professional and very friendly. The staff is also very friendly. More

by jlmmora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
Oct 10, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we're happy you found Roberto to be so supportive during your experience here at Group 1 GMC Coastal Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

Awesome salesman ( Epi) worked hard to put me in a vehicle i love ❤️ and he's supervisor did awesome job.Thank you so much 💓 I recommend everyone to go (GROUP 1 GMC More

by Margaritamartinez1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittney Andrada, Robert vasquez
Report | Print
Oct 04, 2025 -

Group 1 GMC Coastal Bend responded

Hello, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 30, 2025

Great customer service thumbs up for Rex Reynolds very nice and very helpful I would highly recommend this store More

by Gracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert vasquez
Report | Print
Oct 04, 2025 -

Group 1 GMC Coastal Bend responded

Hi Gracie, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 19, 2025

This dealership amazing. My sales person Monica Mercado was awesome. I highly reccommend her. The finance person Ashely Herrin was amazing as well. This dealership is great!. More

by beckylopez2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica Mercado and Ashley Herrin
Report | Print
Aug 22, 2025 -

Group 1 GMC Coastal Bend responded

Hello, we're happy you found Monica to be so supportive during your experience here at Group 1 GMC Coastal Bend. Feel free to reach out to us if you need anything. Have a wonderful day.

August 18, 2025

The service department did a great job and kept me updated. They completed everything that I needed serviced. More

by stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex Reynolds
Report | Print
Aug 20, 2025 -

Group 1 GMC Coastal Bend responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2025

We had an appointment for an oil change at 3:30 PM. We did not get out of there until 5 PM. I went to check on my truck and I noticed it was parked there already. So I asked if my truck was ready and t More

by rey.cardona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the young girls name. It would probably have been on the receipt. But she did not give me one., Brittney Andrada, Robert vasquez
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Aug 12, 2025 -

Group 1 GMC Coastal Bend responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eric Weber Service Director 361-387-2506

More
August 02, 2025

Fast and easy service without an appointment, including a recall on my GMC AT4 sierra. More

by Molina82amado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rex
Report | Print
Aug 03, 2025 -

Group 1 GMC Coastal Bend responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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