Beck and Masten Buick GMC Coastal Bend

Customer service weak and virtually non existent. Except for my salesperson, I was very disappointed in management communication skills after the sale. Had a heck of a time getting management to addre Except for my salesperson, I was very disappointed in management communication skills after the sale. Had a heck of a time getting management to address a serious concern in a proffessional timely manner. No returned calles, email transmissions, etc Except for salesperson and office manager (Becky), everyone else failed miserably. More

Friendly and helpful staff Great staff. Set up time for me to bring truck in so I could wait for truck to be serviced. Work was preformed in a timely manner . Great staff. Set up time for me to bring truck in so I could wait for truck to be serviced. Work was preformed in a timely manner . More

Experience was pleasant, friendly with no pressure I knew what I wanted and what I wanted to pay. The sales team met and exceeded my terms with no hassle. I will highly recommend Mike Shaw GMC to frien I knew what I wanted and what I wanted to pay. The sales team met and exceeded my terms with no hassle. I will highly recommend Mike Shaw GMC to friends and family, More

truck over heating george villalon had air gap in system but that did not corrected it needed thermostat had to leave truck till part came in had last free oil chang george villalon had air gap in system but that did not corrected it needed thermostat had to leave truck till part came in had last free oil change do More

Love Mike Shaw Buick GMC! So far I have had the experience of buying two cars from this establishment and each time was a great experience. Everyone we have met has always been So far I have had the experience of buying two cars from this establishment and each time was a great experience. Everyone we have met has always been so kind and helpful and each time I have a bought a car I have gotten a great deal. I recommend this dealership to anyone looking to buy a car and look forward to working with them again in the future. More