
Beck and Masten Buick GMC Coastal Bend
Robstown, TX
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From the initial call made to inquire if the truck can be seen, due to our time restraints since we were driving thru, Brittany was VERRY nice n accommodating. The entire service dept. team were super friend seen, due to our time restraints since we were driving thru, Brittany was VERRY nice n accommodating. The entire service dept. team were super friendly, felt comfortable like family More
I was in for Oil Change and software update for my GMC Truck. Brittany was very nice and kept aware on progress while I waited in lounge area. Truck. Brittany was very nice and kept aware on progress while I waited in lounge area. More
Very quick response to needed repairs on my truck. They even repaired recall notice that I didn’t know was on it. I will use them every time I need repairs done They even repaired recall notice that I didn’t know was on it. I will use them every time I need repairs done More
Everything went okay. Was disappointed that the truck I wanted got wrecked bringing in to detail and I feel like I had to work way to hard to get the deal I wanted. Everyo Was disappointed that the truck I wanted got wrecked bringing in to detail and I feel like I had to work way to hard to get the deal I wanted. Everyone was extremely friendly but I will say they don’t seem to be as friendly to each other as I heard two different conversations between employees that seemed like should have been done away from all customers. Overall it was okay. Will I go back for the third time, Maybe, I do like like the service department and that is a big selling point. Jermery was a great sales guy but he was responsible for dinging my truck. He needs to slow down when driving customers around as well. Felt like a was in a taxi in New York. Buying cars/trucks is stressful enough without all that. More
I have been using Beck n Masten for years! The salesman and financing staff are super sweet and try to make things work. They try to help you get the vehicle you’re looking for or at least som The salesman and financing staff are super sweet and try to make things work. They try to help you get the vehicle you’re looking for or at least something very similar they don’t force you into a vehicle you don’t want. More
Excellent Service Department! Centrally located in the Coastal Bend Region. Diverse inventory in new and preowned inventory. Centrally located in the Coastal Bend Region. Diverse inventory in new and preowned inventory. More