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60 Reviews of Beck Toyota - Service Center
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April 03, 2020
Bought a new Vehicle from them last week (Wednesday 3/25/20) and not even a week later (Monday 3/30/20) we took it back to this dealership because they were going to install the remote start, when I le 3/25/20) and not even a week later (Monday 3/30/20) we took it back to this dealership because they were going to install the remote start, when I left my new vehicle there, it did not have any scratches or anything. IT WAS NEW (2020) after we picked up our vehicle (3/31/2020) we parked it on our driveway and did not drive it until Thursday 4/2/2020 and before we drove it we realized it had some scratches on the back so I called the salesman (Anthony) and he gave me an appointment to look at the vehicle. I went back to the dealer thinking they were gonna take responsibility and fix it but after not even 2 minutes they came back inside and said it was not them or their responsibility. They did not even asked employees or anything. They just went outside looked at the scratches really quick and came back and said they were not going to fix it. Now we have to Pay to fix something that we DID NOT do. If you ever leave you vehicle at this place for maintenance or any other services, make sure you take pictures before and after because if something happens to you vehicle they won’t take the responsibility for it and they will let you pay to fix it. More
by monica_monse
Employees Worked With
Anthony. , Elmer James
March 23, 2020
Pick-up, service and return We needed routine maintenance on our RAV-4. Kathy told me about the vehicle pick-up service. It was perfect. Trey and Marcus picked up our vehicle. Be We needed routine maintenance on our RAV-4. Kathy told me about the vehicle pick-up service. It was perfect. Trey and Marcus picked up our vehicle. Beck Toyota serviced it. Paid via credit card to the cashier over the phone, and Trey and Marcus returned our vehicle. It couldn't have been any easier, and Trey and Marcus were very personable and professional. This is a great service. More
by Teresa E
February 29, 2020
Beck is best Everyone is always very courteous. The work was done sooner than they promised. The young lady at the desk in the service department said I reminded Everyone is always very courteous. The work was done sooner than they promised. The young lady at the desk in the service department said I reminded her of her grandmother and she doesn't have her any more. So she invited me to her house. She wanted me to get more miles on my car. More
by margaretpatton
December 19, 2019
Great customer service Treated very courteously and work was done well and quickly. Any questions were answered thoroughly and quickly and professionally. 'The Service are Treated very courteously and work was done well and quickly. Any questions were answered thoroughly and quickly and professionally. 'The Service area and customer waiting area were clean and comfortable. More
by bgarten
December 14, 2019
Recent Car Repair Very helpful, took care of my every need, prompt attention to the problem and fixed my car immediately, friendly and professional, and communicated wi Very helpful, took care of my every need, prompt attention to the problem and fixed my car immediately, friendly and professional, and communicated with me frequently. More
by Jennifer
October 14, 2019
2004 Toyota Tacoma I like that you pay special attention to the age of my vehicle and my attempt to keep it In optimum running condition for years to come. I like that you pay special attention to the age of my vehicle and my attempt to keep it In optimum running condition for years to come. More
by 2004 Toyota Tacoma
October 01, 2019
awesome customer service and great techs the service is great could take my older Toyota elsewhere, but I trust them here early appointments which I Love: Service the car, then head to work : the service is great could take my older Toyota elsewhere, but I trust them here early appointments which I Love: Service the car, then head to work :) More
by Hoosiergal54
Employees Worked With
ANDREW
August 22, 2019
Timeliness Staff when knowledgeable when I brought my car in with noise. Staff knew what it was just by listening. They got my car in for service quickly. I d Staff when knowledgeable when I brought my car in with noise. Staff knew what it was just by listening. They got my car in for service quickly. I did not have to wait long. One of sales staff gave me an appraisal of my and talked to me about purchasing a new or used car. Even though I decided to wait on car purchase, staff were very helpful. The cost to repair my car was reasonable More
by Toyota fan
Employees Worked With
Other Employees :
Ben Robbins
February 21, 2019
Fair and Professional Both the sales center and the service center adhere to ethical practices. I think they are the best Toyota dealership in the region. They are profes Both the sales center and the service center adhere to ethical practices. I think they are the best Toyota dealership in the region. They are professional, fair, and efficient. They do not try to take advantage of their customers. I feel like I can relax and trust their judgment and in the end pay a fair price for high quality service. Before purchasing my car there, I researched the prices around the area. Beck beat them all. More
by mclements6
January 17, 2019
The Best Dealership in Indiana A lady I knew told me about this happening to her. She had bought a car from a dealership. She took it back in for the routine oil change and paid the A lady I knew told me about this happening to her. She had bought a car from a dealership. She took it back in for the routine oil change and paid them for it. She was going on a trip and her brother told her he thought he'd go check her car out to see if everything was good before she left on her trip. A while later he came back in and asked her if she had ever had her oil changed because it was in pretty bad condition. She told him she had taken it into the dealership or the routine oil change about 2 weeks ago. He said that her oil look really bad and it hadn't been changed in many months as bad as it looked. So I've NEVER forgotten that story. I went to the reception they provided after I got my vehicle and learned this - Mr & Mrs. Beck are Christian people. When they started this dealership they taught ALL of their employees good Christian ethics. And that has continued over the years. This location on US 31 in Greenwood is the ONLY dealership they have. They do NOT have a bit string of dealerships all over the city or state. They consider their location as their neighborhood and have always made sure to treat everyone right. This is THE dealership I go to always and completely trust them. In particular, I'd like to mention that I've dealt with Owen Webster several times. He has always gone beyond my expectations in getting me into a great vehicle - beyond what I ever imagined I could afford. More
by CRenee127
