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Beck & Masten Buick GMC South - Service Center

Houston, TX

4.3
1,723 Reviews
Call Service Center (713) 947-4111

1,723 Reviews of Beck & Masten Buick GMC South - Service Center

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March 04, 2025

Service writer is always helpful Service department is always very fast And the coffee machine is great More

by bduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gill service writer
Report | Print
Mar 08, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2025

Horrible and will never return. They wanted to charge me $250 for a bad recommendation. And it took a week just for that. More

by slipshoddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Beck & Masten Buick GMC South responded

Good morning, I am so sorry you experienced this. I am having a difficult time finding you in our system and would like an opportunity to resolve this. Please contact me at your earliest convenience. Thank you, Hannah Turpin 832-775-1750

March 01, 2025

Shane in service was great as always I've had a great experience with my purchase and continued service at Beck and Masten South More

by jknoxmont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Beck & Masten Buick GMC South responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

Shane was very professional with how he handled everything appreciate everything he done to get my vehicle running again. Thank you, More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Mar 03, 2025 -

Beck & Masten Buick GMC South responded

Hi Angel, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC South. If you have any further questions, please give us a call. We're always happy to help!

February 28, 2025

BB in Service is great! He would keep me updated even though I received a text with a link to check status. The facility is clean with 2 waiting rooms. The techs and porters More

by Teresa Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BB
Report | Print
Mar 02, 2025 -

Beck & Masten Buick GMC South responded

Hi Teresa, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 15, 2025

Good service. Did not wait in line. All was quick and easy. Pricing is good. More

by 2.6.2015dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Feb 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2025

Everyone seems to have done a great job from the moment I got there until I picked up my truck. Truck was perfect. More

by mghaywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2025

Great service got me in and out very quickly thank you for your quick service More

by stephenjankowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Feb 18, 2025 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 14, 2025

Great Service Thank you Andrea Will definitely recommend Beck & Masten south to family and friends More

by Leannemarie2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Feb 17, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2025

Service dept (Shane) was very friendly, communicative, responsive, prompt and timely. The service techs who explained the features of my truck were very patient. More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Feb 10, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy Shane could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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