Beck & Masten Buick GMC South - Service Center
Houston, TX
1,634 Reviews of Beck & Masten Buick GMC South - Service Center
My husband and I were excited and trusting in purchasing a pre-owned vehicle from Beck and Masten as it came highly recommended from friends and family. However, within 4 months, just when we were taking th a pre-owned vehicle from Beck and Masten as it came highly recommended from friends and family. However, within 4 months, just when we were taking the Sierra in for an oil change and tire rotation, the “check engine “ light came on, prompting a $200 diagnostic check. The diagnostic check came back with suggested repairs totaling more than 1k out of pocket. Because we weren’t counting on putting this kind of money into this truck so soon, we only paid for one of the many suggested repairs, the truck was returned also with no oil change or tire rotation. This is my husband’s work truck, to be driven out of state, and we expected more cooperation from Beck and Masten with our vehicle. If a sale is all this dealership is looking for, they proved it. More
Staff is very knowledgeable, helpful and friendly. It is so easy to schedule an appointment for work needed and have it completed in a timely manner. It is so easy to schedule an appointment for work needed and have it completed in a timely manner. More
Great facility but waited 20 + mins to get my vehicle at pickup. Found it myself and left after almost 30 mins. pickup. Found it myself and left after almost 30 mins. More
They did what I asked them to do! Did find a lot of stuff to raise the bill. Did find a lot of stuff to raise the bill. More
The whole staff is very reliable, very knowledgeable, courteous and very helpful. The staff is also punctual. courteous and very helpful. The staff is also punctual. More
It has been a disaster with this vehicle, at first it was the transmission never got fix right know the motor didn't get fix right and know I don't know what's wrong but is back at the shop was the transmission never got fix right know the motor didn't get fix right and know I don't know what's wrong but is back at the shop More