Beck & Masten Buick GMC South - Service Center
Houston, TX
1,634 Reviews of Beck & Masten Buick GMC South - Service Center
It was efficient to drop off and pickup my vehicle. The service was successfully completed and it was done as a courtesy for being a rewards member. Very happy with my visit. The service was successfully completed and it was done as a courtesy for being a rewards member. Very happy with my visit. More
The level of customer service is always fast ready to deliver, EXTREMELY SATISFIED customer. Hannah and Gabby have always turned around the quick service when both my vehicles have been serviced. deliver, EXTREMELY SATISFIED customer. Hannah and Gabby have always turned around the quick service when both my vehicles have been serviced. More
Easy to book an appointment, the response time and accuracy was on point. Highly recommend this Service Center here at Beck & Masten Buick GMC South. accuracy was on point. Highly recommend this Service Center here at Beck & Masten Buick GMC South. More
Excellent customer service support. The man that I was assigned to wasn't there when I arrived at 7:30 am but another customer service support member checked me in, instead of making m The man that I was assigned to wasn't there when I arrived at 7:30 am but another customer service support member checked me in, instead of making me wait for the other team member. She was very knowledgeable, caring, friendly early in the morning. Called for my ride back home, which arrived 6 mins later. I was advised it would take between 5-6 hrs. I got my car back in 3 hrs AWESOME JOB I only had (1) car key My car was returned with (2) key's All at zero charge!!! Thank you!!! I will return to purchase a car !!! More
Customer service was sub-par. Attendants were long faced and unwilling to provide additional savings details. I waited around for 2 hours, without an update. Attendants were long faced and unwilling to provide additional savings details. I waited around for 2 hours, without an update. More